[GH-ISSUE #15827] issue: Notes chat side window won't open on regular users #33215

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opened 2026-04-25 07:07:17 -05:00 by GiteaMirror · 2 comments
Owner

Originally created by @nihilimbo on GitHub (Jul 18, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/15827

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.6.16

Ollama Version (if applicable)

No response

Operating System

Ubuntu 24.04 and Docker Engine 28.3.2

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

On a fresh docker instance when I click on the chat button of a note as an admin user

Image

The chat window opens correctly

Actual Behavior

When I click on the chat button as a regular user the chat window shows for a split second then I'm redirected to the home page.

Steps to Reproduce

  1. Launch a fresh Docker instance of v0.6.16
  2. Create a regular user
  3. Log in with the regular user
  4. Create a note
  5. Click on the chat icon on the top right corner

Logs & Screenshots

This is the Docker log of the process of opening the note and then clicking on the chat button for an admin user:

2025-07-18 06:09:37.118 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.17.0.1:47212 - "GET /api/v1/notes/8ac124c6-1c9f-498d-a312-af11543e7ef9 HTTP/1.1" 200 - {} 2025-07-18 06:09:37.138 | INFO | open_webui.socket.main:ydoc_document_join:378 - User 683b9cb2-b8af-498a-8128-0c89db8eb27d joining document note:8ac124c6-1c9f-498d-a312-af11543e7ef9 - {} 2025-07-18 06:09:37.139 | INFO | open_webui.socket.main:ydoc_document_join:417 - User 683b9cb2-b8af-498a-8128-0c89db8eb27d successfully joined document note:8ac124c6-1c9f-498d-a312-af11543e7ef9 - {}

This is the Docker log of the same process for a regular user:

2025-07-18 06:12:48.850 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.17.0.1:40848 - "GET /api/v1/notes/ba737bed-79e2-439e-a991-ba21e3d41ac5 HTTP/1.1" 200 - {} 2025-07-18 06:12:48.864 | INFO | open_webui.socket.main:ydoc_document_join:378 - User 68a8605a-f465-41fb-b7b1-cff126f133e6 joining document note:ba737bed-79e2-439e-a991-ba21e3d41ac5 - {} 2025-07-18 06:12:48.864 | INFO | open_webui.socket.main:ydoc_document_join:417 - User 68a8605a-f465-41fb-b7b1-cff126f133e6 successfully joined document note:ba737bed-79e2-439e-a991-ba21e3d41ac5 - {} 2025-07-18 06:12:56.049 | INFO | open_webui.socket.main:yjs_document_leave:536 - User 68a8605a-f465-41fb-b7b1-cff126f133e6 leaving document note:ba737bed-79e2-439e-a991-ba21e3d41ac5 - {} 2025-07-18 06:12:56.049 | INFO | open_webui.socket.main:yjs_document_leave:555 - Cleaning up document note:ba737bed-79e2-439e-a991-ba21e3d41ac5 as no users are left - {} 2025-07-18 06:12:56.063 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.17.0.1:40858 - "GET /ollama/api/version HTTP/1.1" 200 - {} 2025-07-18 06:12:56.087 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.17.0.1:40858 - "GET /static/favicon.png HTTP/1.1" 304 - {} 2025-07-18 06:12:56.108 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.17.0.1:40858 - "GET /api/v1/users/user/settings HTTP/1.1" 200 - {} 2025-07-18 06:12:56.110 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.17.0.1:40868 - "GET /static/favicon.png HTTP/1.1" 304 - {}

Additional Information

No response

Originally created by @nihilimbo on GitHub (Jul 18, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/15827 ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.6.16 ### Ollama Version (if applicable) _No response_ ### Operating System Ubuntu 24.04 and Docker Engine 28.3.2 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior On a fresh docker instance when I click on the chat button of a note as an admin user <img width="2345" height="1384" alt="Image" src="https://github.com/user-attachments/assets/1fd8daa9-d8c0-4143-aac8-bb689c6ca5de" /> The chat window opens correctly ### Actual Behavior When I click on the chat button as a regular user the chat window shows for a split second then I'm redirected to the home page. ### Steps to Reproduce 1. Launch a fresh Docker instance of v0.6.16 2. Create a regular user 3. Log in with the regular user 4. Create a note 5. Click on the chat icon on the top right corner ### Logs & Screenshots This is the Docker log of the process of opening the note and then clicking on the chat button for an admin user: `2025-07-18 06:09:37.118 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.17.0.1:47212 - "GET /api/v1/notes/8ac124c6-1c9f-498d-a312-af11543e7ef9 HTTP/1.1" 200 - {} 2025-07-18 06:09:37.138 | INFO | open_webui.socket.main:ydoc_document_join:378 - User 683b9cb2-b8af-498a-8128-0c89db8eb27d joining document note:8ac124c6-1c9f-498d-a312-af11543e7ef9 - {} 2025-07-18 06:09:37.139 | INFO | open_webui.socket.main:ydoc_document_join:417 - User 683b9cb2-b8af-498a-8128-0c89db8eb27d successfully joined document note:8ac124c6-1c9f-498d-a312-af11543e7ef9 - {} ` This is the Docker log of the same process for a regular user: `2025-07-18 06:12:48.850 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.17.0.1:40848 - "GET /api/v1/notes/ba737bed-79e2-439e-a991-ba21e3d41ac5 HTTP/1.1" 200 - {} 2025-07-18 06:12:48.864 | INFO | open_webui.socket.main:ydoc_document_join:378 - User 68a8605a-f465-41fb-b7b1-cff126f133e6 joining document note:ba737bed-79e2-439e-a991-ba21e3d41ac5 - {} 2025-07-18 06:12:48.864 | INFO | open_webui.socket.main:ydoc_document_join:417 - User 68a8605a-f465-41fb-b7b1-cff126f133e6 successfully joined document note:ba737bed-79e2-439e-a991-ba21e3d41ac5 - {} 2025-07-18 06:12:56.049 | INFO | open_webui.socket.main:yjs_document_leave:536 - User 68a8605a-f465-41fb-b7b1-cff126f133e6 leaving document note:ba737bed-79e2-439e-a991-ba21e3d41ac5 - {} 2025-07-18 06:12:56.049 | INFO | open_webui.socket.main:yjs_document_leave:555 - Cleaning up document note:ba737bed-79e2-439e-a991-ba21e3d41ac5 as no users are left - {} 2025-07-18 06:12:56.063 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.17.0.1:40858 - "GET /ollama/api/version HTTP/1.1" 200 - {} 2025-07-18 06:12:56.087 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.17.0.1:40858 - "GET /static/favicon.png HTTP/1.1" 304 - {} 2025-07-18 06:12:56.108 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.17.0.1:40858 - "GET /api/v1/users/user/settings HTTP/1.1" 200 - {} 2025-07-18 06:12:56.110 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 172.17.0.1:40868 - "GET /static/favicon.png HTTP/1.1" 304 - {} ` ### Additional Information _No response_
GiteaMirror added the bug label 2026-04-25 07:07:17 -05:00
Author
Owner

@tjbck commented on GitHub (Jul 18, 2025):

Good catch, addressed with bcee131971 in dev!

<!-- gh-comment-id:3088627610 --> @tjbck commented on GitHub (Jul 18, 2025): Good catch, addressed with bcee1319710a7a742f9fb6b1e775bd5dcd71c000 in dev!
Author
Owner

@rgaricano commented on GitHub (Jul 18, 2025):

duplicate: https://github.com/open-webui/open-webui/discussions/15721

<!-- gh-comment-id:3088658127 --> @rgaricano commented on GitHub (Jul 18, 2025): duplicate: https://github.com/open-webui/open-webui/discussions/15721
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Reference: github-starred/open-webui#33215