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Ollama response freeze and get stuck midway in generation on Windows WSL Ubuntu 22.04 #300

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opened 2025-11-11 14:16:01 -06:00 by GiteaMirror · 1 comment
GiteaMirror commented 2025-11-11 14:16:01 -06:00
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Originally created by @eyeofastarte on GitHub (Feb 14, 2024).

Bug Report

Record for an annoying response freezing issue on Window WSL that took me days to solve.

Description

Responses sometimes work and sometimes get stuck midway.

Fix
Simply add '\wsl.localhost\Ubuntu-22.04' to your antivirus exclusion
https://github.com/microsoft/WSL/issues/8824#issuecomment-1253204941

Environment

OS: Windows 11, WSL 2, Ubuntu 22.04

Reproduction Details

Standard installation of everything + run:
sudo apt update
sudo apt upgrade

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I have reviewed the troubleshooting.md document.
  • I have included the browser console logs.
  • I have included the Docker container logs.

Additional Information

Not an actual fix and does not get to the root of the issue, but it works, so maybe a fix can be made in the future.

Note

If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!

Originally created by @eyeofastarte on GitHub (Feb 14, 2024). # Bug Report Record for an annoying response freezing issue on Window WSL that took me days to solve. ## Description Responses sometimes work and sometimes get stuck midway. **Fix** Simply add '\\wsl.localhost\Ubuntu-22.04' to your antivirus exclusion https://github.com/microsoft/WSL/issues/8824#issuecomment-1253204941 ## Environment OS: Windows 11, WSL 2, Ubuntu 22.04 ## Reproduction Details Standard installation of everything + run: sudo apt update sudo apt upgrade **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I have reviewed the troubleshooting.md document. - [ ] I have included the browser console logs. - [ ] I have included the Docker container logs. ## Additional Information Not an actual fix and does not get to the root of the issue, but it works, so maybe a fix can be made in the future. ## Note If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!
GiteaMirror commented 2025-11-11 14:16:02 -06:00
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@tjbck commented on GitHub (Feb 14, 2024):

Thanks for reporting this issue, I'll move this post to discussion for better visibility!

@tjbck commented on GitHub (Feb 14, 2024): Thanks for reporting this issue, I'll move this post to discussion for better visibility!
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Reference: github-starred/open-webui#300
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