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Docker Image Access Denied #2369

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opened 2025-11-11 15:05:52 -06:00 by GiteaMirror · 0 comments
GiteaMirror commented 2025-11-11 15:05:52 -06:00
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Originally created by @kavindu-athaudha on GitHub (Oct 13, 2024).

Bug Report

Installation Method

I used the following command to install the project through Docker:

docker run -d -p 3000:8080 -e OPENAI_API_KEY=your_secret_key -v open-webui:/app/backend/data --name open-webui --restart always ghcr.io/open-webui/open-webui:main

Environment

  • Open WebUI Version: [main]

  • Ollama (if applicable): [N/A]

  • Operating System: Ubuntu 24.04.1 LTS

  • Browser (if applicable): [N/A]

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I am on the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Expected Behavior:

I expected the Docker image ghcr.io/open-webui/open-webui:main to be pulled successfully and the container to start running.

Actual Behavior:

Upon attempting to run the command, I encountered the am error message suggesting that the image is not accessible, possibly indicating it is set to private.

Description

Bug Summary:
The Docker image ghcr.io/open-webui/open-webui:main appears to be private, leading to a permission denied error when trying to pull it.

Reproduction Details

Steps to Reproduce:

  1. Open a terminal in your operating system.
  2. Run the following command: 
    docker run -d -p 3000:8080 -e OPENAI_API_KEY=your_secret_key -v open-webui:/app/backend/data --name open-webui --restart always ghcr.io/open-webui/open-webui:main
  3. Observe the error returned by Docker regarding the inability to find the image.

Logs and Screenshots

Docker Container Logs:

Unable to find image 'ghcr.io/open-webui/open-webui:main' locally
docker: Error response from daemon: Head "https://ghcr.io/v2/open-webui/open-webui/manifests/main": denied: denied.
See 'docker run --help'.
Originally created by @kavindu-athaudha on GitHub (Oct 13, 2024). # Bug Report ## Installation Method I used the following command to install the project through Docker: ``` docker run -d -p 3000:8080 -e OPENAI_API_KEY=your_secret_key -v open-webui:/app/backend/data --name open-webui --restart always ghcr.io/open-webui/open-webui:main ``` ## Environment - **Open WebUI Version:** [main] - **Ollama (if applicable):** [N/A] - **Operating System:** Ubuntu 24.04.1 LTS - **Browser (if applicable):** [N/A] **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [ ] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below. ## Expected Behavior: I expected the Docker image `ghcr.io/open-webui/open-webui:main` to be pulled successfully and the container to start running. ## Actual Behavior: Upon attempting to run the command, I encountered the am error message suggesting that the image is not accessible, possibly indicating it is set to private. ## Description **Bug Summary:** The Docker image `ghcr.io/open-webui/open-webui:main` appears to be private, leading to a permission denied error when trying to pull it. ## Reproduction Details **Steps to Reproduce:** 1. Open a terminal in your operating system. 2. Run the following command: ``` docker run -d -p 3000:8080 -e OPENAI_API_KEY=your_secret_key -v open-webui:/app/backend/data --name open-webui --restart always ghcr.io/open-webui/open-webui:main ``` 3. Observe the error returned by Docker regarding the inability to find the image. ## Logs and Screenshots **Docker Container Logs:** ``` Unable to find image 'ghcr.io/open-webui/open-webui:main' locally docker: Error response from daemon: Head "https://ghcr.io/v2/open-webui/open-webui/manifests/main": denied: denied. See 'docker run --help'. ```
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Reference: github-starred/open-webui#2369
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