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ollama error 500 #2219

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opened 2025-11-11 15:02:42 -06:00 by GiteaMirror · 0 comments
GiteaMirror commented 2025-11-11 15:02:42 -06:00
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Originally created by @Domi31tls on GitHub (Sep 27, 2024).

Bug Report

Installation Method

ollama and open-webui are installed on different server. I can ping all sever.
Ollama isn't in docker, open-webui is in docker main (version 0.3.30)

I change ollama.service whith the good listen port and I reload the config stop, start

When I use http://10.10.110.6:1143 I have the good message ollama work.

On the webui server I write : curl http://10.10.110.6:11434/api/generate -d '{
"model": "phi3.5",
"prompt":"quelle heure est il ?" I've good reponse

When I launch the docker open-webui I use this command : docker run -d -p 3000:8080 --add-host=host.docker.internal:host-gateway -v /home/julien/data_webui/:/app/backend/data -e OLLAMA_BASE_URL=http://10.10.110.6:11434 --name open-webui --restart always ghcr.io/open-webui/open-webui:latest

Environment

  • latest
  • client version is 0.3.1
  • ubuntu 24.04

But I can see :
image

Open-webui can contact my ollama instance !

But when I ask "Bonjour" :

image

I don't understand

PS: Do not take into account the IP addresses from the screenshots and comments, I did tests with several networks and machines...

Thank for your Help

Originally created by @Domi31tls on GitHub (Sep 27, 2024). # Bug Report ## Installation Method ollama and open-webui are installed on different server. I can ping all sever. Ollama isn't in docker, open-webui is in docker main (version 0.3.30) I change ollama.service whith the good listen port and I reload the config stop, start When I use http://10.10.110.6:1143 I have the good message ollama work. On the webui server I write : curl http://10.10.110.6:11434/api/generate -d '{ "model": "phi3.5", "prompt":"quelle heure est il ?" I've good reponse When I launch the docker open-webui I use this command : docker run -d -p 3000:8080 --add-host=host.docker.internal:host-gateway -v /home/julien/data_webui/:/app/backend/data -e OLLAMA_BASE_URL=http://10.10.110.6:11434 --name open-webui --restart always ghcr.io/open-webui/open-webui:latest ## Environment - latest - client version is 0.3.1 - - ubuntu 24.04 But I can see : ![image](https://github.com/user-attachments/assets/36bff87c-be18-4e8a-adf1-9672630cfe97) Open-webui can contact my ollama instance ! But when I ask "Bonjour" : ![image](https://github.com/user-attachments/assets/67cd684f-6fe8-40dd-aac4-0b1051b7011c) I don't understand PS: Do not take into account the IP addresses from the screenshots and comments, I did tests with several networks and machines... Thank for your Help
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Reference: github-starred/open-webui#2219