[GH-ISSUE #22635] issue: Knowledgebase attached to model not accessible to end user #19772

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opened 2026-04-20 02:16:43 -05:00 by GiteaMirror · 2 comments
Owner

Originally created by @frenzybiscuit on GitHub (Mar 13, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/22635

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

0.8.10

Ollama Version (if applicable)

N/A

Operating System

Linux, docker image, cuda version

Browser (if applicable)

Firefox

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Attach knowledgebase to model
Regular user should be able to access it through the model

Actual Behavior

As a regular user, the model cannot access the knowledgebase.

Steps to Reproduce

See screenshots (webp)

Logs & Screenshots

Image

Image

As the admin:

Image

As the regular user:

Image

Additional Information

N/A

Originally created by @frenzybiscuit on GitHub (Mar 13, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/22635 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version 0.8.10 ### Ollama Version (if applicable) N/A ### Operating System Linux, docker image, cuda version ### Browser (if applicable) Firefox ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Attach knowledgebase to model Regular user should be able to access it through the model ### Actual Behavior As a regular user, the model cannot access the knowledgebase. ### Steps to Reproduce See screenshots (webp) ### Logs & Screenshots ![Image](https://github.com/user-attachments/assets/beb8034a-c5f0-46ab-9212-04f373f9057c) ![Image](https://github.com/user-attachments/assets/ae385df9-c7ae-451b-baa2-d730c7e6b6c2) As the admin: ![Image](https://github.com/user-attachments/assets/eec1b0f1-527a-4cea-8b17-f2e988fd9aba) As the regular user: ![Image](https://github.com/user-attachments/assets/e7c44e0a-5e88-4d0e-9e3b-cfe0e68dddda) ### Additional Information N/A
GiteaMirror added the bug label 2026-04-20 02:16:43 -05:00
Author
Owner

@frenzybiscuit commented on GitHub (Mar 13, 2026):

Note that the knowledgebase itself is marked as private, but should still work for the end user since its attached to the model.

<!-- gh-comment-id:4051392821 --> @frenzybiscuit commented on GitHub (Mar 13, 2026): Note that the knowledgebase itself is marked as private, but should still work for the end user since its attached to the model.
Author
Owner
<!-- gh-comment-id:4053725409 --> @Classic298 commented on GitHub (Mar 13, 2026): <img width="717" height="661" alt="Image" src="https://github.com/user-attachments/assets/02a3cee3-f137-4c6a-8374-f52ba8b45137" /> https://docs.openwebui.com/features/extensibility/plugin/tools/#built-in-system-tools-nativeagentic-mode Read the docs
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Reference: github-starred/open-webui#19772