[GH-ISSUE #22380] Bug: Analytics page fails to load data for models with slashes in their ID (URL encoding issue)

GiteaMirror commented

2026-04-20 02:13:42 -05:00

Owner

Originally created by @schmidt-silas on GitHub (Mar 8, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/22380

Check Existing Issues

I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.8.8

Ollama Version (if applicable)

No response

Operating System

Ubuntu 24.04

Browser (if applicable)

No response

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

When viewing the Analytics page, the frontend should properly URL-encode the forward slash (converting / to %2F) in the model ID before making the API request. The charts and data should then load successfully for models that contain a forward slash in their ID.

Actual Behavior

The frontend fails to properly URL-encode the forward slash in the model ID. As a result, the API request is made with the unencoded slash included as part of the URL path directory, which causes the charts and data to fail to load.

Steps to Reproduce

Connect Open WebUI to an API endpoint that provides model IDs with a slash (e.g., OpenRouter).
Have some chat history using one of these models.
Navigate to the Analytics page
View the chats from the model containing the slash.
Check the container logs.

Logs & Screenshots

When checking the Docker logs, it is clear that colons are being encoded, but slashes are not.
For a local model:
GET /api/v1/analytics/models/huihui_ai/gpt-oss-abliterated%3Alatest/overview?days=30 HTTP/1.1" 200
(Notice the : is encoded to %3A, but the / remains a /)

For the failing external model:
GET /api/v1/analytics/models/anthropic/claude-opus-4.6/overview?days=30 HTTP/1.1" 304
(Similarly, the unencoded slash is sent as part of the path)

Additional Information

No response

Originally created by @schmidt-silas on GitHub (Mar 8, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/22380 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.8.8 ### Ollama Version (if applicable) _No response_ ### Operating System Ubuntu 24.04 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior When viewing the Analytics page, the frontend should properly URL-encode the forward slash (converting / to %2F) in the model ID before making the API request. The charts and data should then load successfully for models that contain a forward slash in their ID. ### Actual Behavior The frontend fails to properly URL-encode the forward slash in the model ID. As a result, the API request is made with the unencoded slash included as part of the URL path directory, which causes the charts and data to fail to load. ### Steps to Reproduce 1. Connect Open WebUI to an API endpoint that provides model IDs with a slash (e.g., OpenRouter). 2. Have some chat history using one of these models. 3. Navigate to the Analytics page 4. View the chats from the model containing the slash. 5. Check the container logs. ### Logs & Screenshots When checking the Docker logs, it is clear that colons are being encoded, but slashes are not. For a local model: GET /api/v1/analytics/models/huihui_ai/gpt-oss-abliterated%3Alatest/overview?days=30 HTTP/1.1" 200 (Notice the : is encoded to %3A, but the / remains a /) For the failing external model: GET /api/v1/analytics/models/anthropic/claude-opus-4.6/overview?days=30 HTTP/1.1" 304 (Similarly, the unencoded slash is sent as part of the path) ### Additional Information _No response_

GiteaMirror added the bug label 2026-04-20 02:13:42 -05:00

GiteaMirror closed this issue

2026-04-20 02:13:42 -05:00

GiteaMirror commented

2026-04-20 02:13:44 -05:00

Author

Owner

@Classic298 commented on GitHub (Mar 8, 2026):

https://github.com/open-webui/open-webui/pull/22382

Testing needed and wanted @schmidt-silas

@Classic298 commented on GitHub (Mar 8, 2026): https://github.com/open-webui/open-webui/pull/22382 Testing needed and wanted @schmidt-silas

GiteaMirror commented

2026-04-20 02:13:44 -05:00

Author

Owner

@silentoplayz commented on GitHub (Mar 8, 2026):

#22382

Testing needed and wanted @schmidt-silas

I've tested the PR linked and confirm it works as expected to solve OP's reported issue. Thanks for the report @schmidt-silas!

@silentoplayz commented on GitHub (Mar 8, 2026): > [#22382](https://github.com/open-webui/open-webui/pull/22382) > > Testing needed and wanted [@schmidt-silas](https://github.com/schmidt-silas) I've tested the PR linked and confirm it works as expected to solve OP's reported issue. Thanks for the report @schmidt-silas!

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