White Screen only #192

Closed
opened 2025-11-11 14:10:55 -06:00 by GiteaMirror · 4 comments
Owner

Originally created by @shuntera on GitHub (Jan 16, 2024).

Bug Report

Description

Bug Summary:
Just get a white screen, if I refresh I can see the following:
"Oops! It seems like your Ollama needs a little attention.
We've detected either a connection hiccup or observed that you're using an older version. Ensure you're on the latest Ollama version
(version 0.1.16 or higher) or check your connection."

ollama works fine on its own on command line using docker exec -it ollama /bin/bash

Steps to Reproduce:
running: docker compose -f docker-compose.yaml -f docker-compose.gpu.yaml up -d --build

Expected Behavior:
Expect to see the webui chat interface

Actual Behavior:
Just a white screen

Environment

  • Operating System: :Windows 11, WSL, Ubuntu 2004]
  • **Browser (if applicable):**Firefox 121.0.1

Reproduction Details

Confirmation:

  • [x ] I have read and followed all the instructions provided in the README.md.
  • [x ] I have reviewed the troubleshooting.md document.
  • [x ] I have included the browser console logs.
  • [x ] I have included the Docker container logs.

Logs and Screenshots

Browser Console Logs:
[Include relevant browser console logs, if applicable]

Docker Container Logs:
docker logs ollama
2024/01/16 03:51:21 images.go:808: total blobs: 5
2024/01/16 03:51:21 images.go:815: total unused blobs removed: 0
2024/01/16 03:51:21 routes.go:930: Listening on [::]:11434 (version 0.1.20)
2024/01/16 03:51:22 shim_ext_server.go:142: Dynamic LLM variants [cuda]
2024/01/16 03:51:22 gpu.go:88: Detecting GPU type
2024/01/16 03:51:22 gpu.go:203: Searching for GPU management library libnvidia-ml.so
2024/01/16 03:51:22 gpu.go:248: Discovered GPU libraries: [/usr/lib/x86_64-linux-gnu/libnvidia-ml.so.1]
2024/01/16 03:51:22 gpu.go:94: Nvidia GPU detected
2024/01/16 03:51:22 gpu.go:135: CUDA Compute Capability detected: 7.5

docker logs ollama-webui
INFO: Started server process [7]
INFO: Waiting for application startup.
INFO: Application startup complete.
INFO: Uvicorn running on http://0.0.0.0:8080 (Press CTRL+C to quit)
INFO: 172.28.0.1:33722 - "GET / HTTP/1.1" 200 OK
INFO: 172.28.0.1:33722 - "GET /_app/immutable/entry/start.956b3dca.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33722 - "GET /_app/immutable/chunks/scheduler.4bc66f67.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33732 - "GET /_app/immutable/chunks/index.d1cf4fe0.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33754 - "GET /_app/immutable/chunks/index.369d03c1.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33746 - "GET /_app/immutable/entry/app.1b0dfb8f.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33728 - "GET /_app/immutable/chunks/singletons.cc0d3066.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33766 - "GET /manifest.json HTTP/1.1" 200 OK
INFO: 172.28.0.1:33782 - "GET /favicon.png HTTP/1.1" 200 OK
INFO: 172.28.0.1:33782 - "GET /_app/immutable/nodes/0.eebc646c.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33728 - "GET /_app/immutable/chunks/navigation.c6594f0d.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33746 - "GET /_app/immutable/chunks/index.4f21fe75.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33754 - "GET /_app/immutable/chunks/constants.aebdceb9.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33732 - "GET /_app/immutable/assets/constants.3a6d0da3.css HTTP/1.1" 200 OK
INFO: 172.28.0.1:33722 - "GET /_app/immutable/chunks/each.0fe6b136.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33782 - "GET /_app/immutable/assets/0.e4c7c1c3.css HTTP/1.1" 200 OK
INFO: 172.28.0.1:33746 - "GET /_app/immutable/assets/2.f48dc938.css HTTP/1.1" 200 OK
INFO: 172.28.0.1:33728 - "GET /_app/immutable/assets/index.e3b04202.css HTTP/1.1" 200 OK
INFO: 172.28.0.1:33722 - "GET /_app/immutable/nodes/1.3dade52d.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33732 - "GET /_app/immutable/chunks/index.84b04a69.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33754 - "GET /_app/immutable/chunks/stores.39ca24ad.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33746 - "GET /_app/immutable/chunks/FileSaver.min.898eb36f.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33782 - "GET /_app/immutable/nodes/2.4862ecf3.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33722 - "GET /_app/immutable/chunks/_commonjsHelpers.de833af9.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33728 - "GET /_app/immutable/chunks/index.02c7ef22.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33732 - "GET /_app/immutable/chunks/index.d7d99b66.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33754 - "GET /_app/immutable/chunks/index.aa755198.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33746 - "GET /_app/immutable/chunks/index.fe45cfdc.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33732 - "GET /_app/immutable/chunks/Advanced.cde5a40e.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33722 - "GET /_app/immutable/chunks/index.0ae70234.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33728 - "GET /_app/immutable/chunks/Modal.0ad18a9c.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33782 - "GET /_app/immutable/chunks/index.7dfd8c62.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33754 - "GET /_app/immutable/chunks/index.de71b82b.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33746 - "GET /_app/immutable/nodes/3.b4859143.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33732 - "GET /_app/immutable/chunks/index.6dbe5288.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33732 - "GET /themes/rosepine.css HTTP/1.1" 200 OK
INFO: 172.28.0.1:33754 - "GET /api/v1/ HTTP/1.1" 200 OK
INFO: 172.28.0.1:33746 - "GET /themes/rosepine-dawn.css HTTP/1.1" 200 OK
INFO: 172.28.0.1:33732 - "GET /_app/immutable/nodes/13.8f250729.js HTTP/1.1" 200 OK
INFO: 172.28.0.1:33754 - "GET /_app/immutable/assets/13.e43bb62b.css HTTP/1.1" 200 OK
INFO: 172.28.0.1:33754 - "GET /ollama.png HTTP/1.1" 200 OK
INFO: 172.28.0.1:33732 - "GET /assets/fonts/Arimo-Variable.ttf HTTP/1.1" 200 OK
INFO: 172.28.0.1:33732 - "GET /assets/fonts/Mona-Sans.woff2 HTTP/1.1" 200 OK
authenticate_user
INFO: 172.28.0.1:54602 - "POST /api/v1/auths/signin HTTP/1.1" 200 OK
INFO: 172.28.0.1:54602 - "GET /api/v1/modelfiles/ HTTP/1.1" 200 OK
INFO: 172.28.0.1:54602 - "GET /api/v1/prompts/ HTTP/1.1" 200 OK
INFO: 172.28.0.1:54602 - "GET /api/v1/documents/ HTTP/1.1" 200 OK

Screenshots (if applicable):
[Attach any relevant screenshots to help illustrate the issue]

Installation Method

Cloned repository then ran the docker command mentioned above

Additional Information

Note

If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!

Originally created by @shuntera on GitHub (Jan 16, 2024). # Bug Report ## Description **Bug Summary:** Just get a white screen, if I refresh I can see the following: "Oops! It seems like your Ollama needs a little attention. We've detected either a connection hiccup or observed that you're using an older version. Ensure you're on the latest Ollama version (version 0.1.16 or higher) or check your connection." ollama works fine on its own on command line using docker exec -it ollama /bin/bash **Steps to Reproduce:** running: docker compose -f docker-compose.yaml -f docker-compose.gpu.yaml up -d --build **Expected Behavior:** Expect to see the webui chat interface **Actual Behavior:** Just a white screen ## Environment - **Operating System:** :Windows 11, WSL, Ubuntu 2004] - **Browser (if applicable):**Firefox 121.0.1 ## Reproduction Details **Confirmation:** - [x ] I have read and followed all the instructions provided in the README.md. - [x ] I have reviewed the troubleshooting.md document. - [x ] I have included the browser console logs. - [x ] I have included the Docker container logs. ## Logs and Screenshots **Browser Console Logs:** [Include relevant browser console logs, if applicable] **Docker Container Logs:** docker logs ollama 2024/01/16 03:51:21 images.go:808: total blobs: 5 2024/01/16 03:51:21 images.go:815: total unused blobs removed: 0 2024/01/16 03:51:21 routes.go:930: Listening on [::]:11434 (version 0.1.20) 2024/01/16 03:51:22 shim_ext_server.go:142: Dynamic LLM variants [cuda] 2024/01/16 03:51:22 gpu.go:88: Detecting GPU type 2024/01/16 03:51:22 gpu.go:203: Searching for GPU management library libnvidia-ml.so 2024/01/16 03:51:22 gpu.go:248: Discovered GPU libraries: [/usr/lib/x86_64-linux-gnu/libnvidia-ml.so.1] 2024/01/16 03:51:22 gpu.go:94: Nvidia GPU detected 2024/01/16 03:51:22 gpu.go:135: CUDA Compute Capability detected: 7.5 docker logs ollama-webui INFO: Started server process [7] INFO: Waiting for application startup. INFO: Application startup complete. INFO: Uvicorn running on http://0.0.0.0:8080 (Press CTRL+C to quit) INFO: 172.28.0.1:33722 - "GET / HTTP/1.1" 200 OK INFO: 172.28.0.1:33722 - "GET /_app/immutable/entry/start.956b3dca.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33722 - "GET /_app/immutable/chunks/scheduler.4bc66f67.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33732 - "GET /_app/immutable/chunks/index.d1cf4fe0.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33754 - "GET /_app/immutable/chunks/index.369d03c1.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33746 - "GET /_app/immutable/entry/app.1b0dfb8f.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33728 - "GET /_app/immutable/chunks/singletons.cc0d3066.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33766 - "GET /manifest.json HTTP/1.1" 200 OK INFO: 172.28.0.1:33782 - "GET /favicon.png HTTP/1.1" 200 OK INFO: 172.28.0.1:33782 - "GET /_app/immutable/nodes/0.eebc646c.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33728 - "GET /_app/immutable/chunks/navigation.c6594f0d.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33746 - "GET /_app/immutable/chunks/index.4f21fe75.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33754 - "GET /_app/immutable/chunks/constants.aebdceb9.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33732 - "GET /_app/immutable/assets/constants.3a6d0da3.css HTTP/1.1" 200 OK INFO: 172.28.0.1:33722 - "GET /_app/immutable/chunks/each.0fe6b136.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33782 - "GET /_app/immutable/assets/0.e4c7c1c3.css HTTP/1.1" 200 OK INFO: 172.28.0.1:33746 - "GET /_app/immutable/assets/2.f48dc938.css HTTP/1.1" 200 OK INFO: 172.28.0.1:33728 - "GET /_app/immutable/assets/index.e3b04202.css HTTP/1.1" 200 OK INFO: 172.28.0.1:33722 - "GET /_app/immutable/nodes/1.3dade52d.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33732 - "GET /_app/immutable/chunks/index.84b04a69.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33754 - "GET /_app/immutable/chunks/stores.39ca24ad.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33746 - "GET /_app/immutable/chunks/FileSaver.min.898eb36f.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33782 - "GET /_app/immutable/nodes/2.4862ecf3.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33722 - "GET /_app/immutable/chunks/_commonjsHelpers.de833af9.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33728 - "GET /_app/immutable/chunks/index.02c7ef22.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33732 - "GET /_app/immutable/chunks/index.d7d99b66.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33754 - "GET /_app/immutable/chunks/index.aa755198.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33746 - "GET /_app/immutable/chunks/index.fe45cfdc.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33732 - "GET /_app/immutable/chunks/Advanced.cde5a40e.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33722 - "GET /_app/immutable/chunks/index.0ae70234.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33728 - "GET /_app/immutable/chunks/Modal.0ad18a9c.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33782 - "GET /_app/immutable/chunks/index.7dfd8c62.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33754 - "GET /_app/immutable/chunks/index.de71b82b.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33746 - "GET /_app/immutable/nodes/3.b4859143.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33732 - "GET /_app/immutable/chunks/index.6dbe5288.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33732 - "GET /themes/rosepine.css HTTP/1.1" 200 OK INFO: 172.28.0.1:33754 - "GET /api/v1/ HTTP/1.1" 200 OK INFO: 172.28.0.1:33746 - "GET /themes/rosepine-dawn.css HTTP/1.1" 200 OK INFO: 172.28.0.1:33732 - "GET /_app/immutable/nodes/13.8f250729.js HTTP/1.1" 200 OK INFO: 172.28.0.1:33754 - "GET /_app/immutable/assets/13.e43bb62b.css HTTP/1.1" 200 OK INFO: 172.28.0.1:33754 - "GET /ollama.png HTTP/1.1" 200 OK INFO: 172.28.0.1:33732 - "GET /assets/fonts/Arimo-Variable.ttf HTTP/1.1" 200 OK INFO: 172.28.0.1:33732 - "GET /assets/fonts/Mona-Sans.woff2 HTTP/1.1" 200 OK authenticate_user <my email address> INFO: 172.28.0.1:54602 - "POST /api/v1/auths/signin HTTP/1.1" 200 OK INFO: 172.28.0.1:54602 - "GET /api/v1/modelfiles/ HTTP/1.1" 200 OK INFO: 172.28.0.1:54602 - "GET /api/v1/prompts/ HTTP/1.1" 200 OK INFO: 172.28.0.1:54602 - "GET /api/v1/documents/ HTTP/1.1" 200 OK **Screenshots (if applicable):** [Attach any relevant screenshots to help illustrate the issue] ## Installation Method Cloned repository then ran the docker command mentioned above ## Additional Information ## Note If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!
Author
Owner

@tjbck commented on GitHub (Jan 16, 2024):

Hi, Thanks for creating this issue! Could you share your browser console logs with us? That would greatly help us with diagnosing the issue, keep us updated!

@tjbck commented on GitHub (Jan 16, 2024): Hi, Thanks for creating this issue! Could you share your browser console logs with us? That would greatly help us with diagnosing the issue, keep us updated!
Author
Owner

@shuntera commented on GitHub (Jan 16, 2024):

Hi, Thanks for creating this issue! Could you share your browser console logs with us? That would greatly help us with diagnosing the issue, keep us updated!

I got it to work after a total wipe and reinstall. I think at one point I did an update of the base ollama image overwriting the one in the original git clone and i don't think ollama-webui works with the updated ollama. I have sen other references where people had to reinstall older versions of ollama

@shuntera commented on GitHub (Jan 16, 2024): > Hi, Thanks for creating this issue! Could you share your browser console logs with us? That would greatly help us with diagnosing the issue, keep us updated! I got it to work after a total wipe and reinstall. I think at one point I did an update of the base ollama image overwriting the one in the original git clone and i don't think ollama-webui works with the updated ollama. I have sen other references where people had to reinstall older versions of ollama
Author
Owner

@shuntera commented on GitHub (Jan 16, 2024):

Actually I can recreate it form another install under a different WSL Ubuntu docker instance. Same error messages here is the browser console log from Firefox:

This after clearing output then hitting refgresh on localhost:3000

TypeError: NetworkError when attempting to fetch resource. index.d7d99b66.js:1:1097
2.4862ecf3.js:52:2466
settings true 2.4862ecf3.js:35:1125
initNewChat 3.b4859143.js:1:5580
3.b4859143.js:1:5624
Object { status: true, version: "v1.0.0-alpha.61", auth: true, default_models: null }
3.b4859143.js:1:5705
TypeError: NetworkError when attempting to fetch resource. index.d7d99b66.js:1:1477
Object { https: false, httpsAutoUpgrade: false, privacyScore: 2, entitiesBlocked: {}, entitiesNotBlocked: {}, scores: null }
background.js:29705:25
Object { https: false, httpsAutoUpgrade: false, privacyScore: 2, entitiesBlocked: {}, entitiesNotBlocked: {}, scores: null }
background.js:29705:25
Object { status: true, version: "v1.0.0-alpha.61", auth: true, default_models: null }
0.eebc646c.js:1:18264
IDB Not Found 2.4862ecf3.js:52:2840
2.4862ecf3.js:52:2869

@shuntera commented on GitHub (Jan 16, 2024): Actually I can recreate it form another install under a different WSL Ubuntu docker instance. Same error messages here is the browser console log from Firefox: This after clearing output then hitting refgresh on localhost:3000 TypeError: NetworkError when attempting to fetch resource. [index.d7d99b66.js:1:1097](http://localhost:3000/_app/immutable/chunks/index.d7d99b66.js) <empty string> [2.4862ecf3.js:52:2466](http://localhost:3000/_app/immutable/nodes/2.4862ecf3.js) settings true [2.4862ecf3.js:35:1125](http://localhost:3000/_app/immutable/nodes/2.4862ecf3.js) initNewChat [3.b4859143.js:1:5580](http://localhost:3000/_app/immutable/nodes/3.b4859143.js) <empty string> [3.b4859143.js:1:5624](http://localhost:3000/_app/immutable/nodes/3.b4859143.js) Object { status: true, version: "v1.0.0-alpha.61", auth: true, default_models: null } [3.b4859143.js:1:5705](http://localhost:3000/_app/immutable/nodes/3.b4859143.js) TypeError: NetworkError when attempting to fetch resource. [index.d7d99b66.js:1:1477](http://localhost:3000/_app/immutable/chunks/index.d7d99b66.js) Object { https: false, httpsAutoUpgrade: false, privacyScore: 2, entitiesBlocked: {}, entitiesNotBlocked: {}, scores: null } [background.js:29705:25](moz-extension://ddaa22b7-dc0f-4f26-8d36-4c803e136dad/public/js/background.js) Object { https: false, httpsAutoUpgrade: false, privacyScore: 2, entitiesBlocked: {}, entitiesNotBlocked: {}, scores: null } [background.js:29705:25](moz-extension://ddaa22b7-dc0f-4f26-8d36-4c803e136dad/public/js/background.js) Object { status: true, version: "v1.0.0-alpha.61", auth: true, default_models: null } [0.eebc646c.js:1:18264](http://localhost:3000/_app/immutable/nodes/0.eebc646c.js) IDB Not Found [2.4862ecf3.js:52:2840](http://localhost:3000/_app/immutable/nodes/2.4862ecf3.js) [2.4862ecf3.js:52:2869](http://localhost:3000/_app/immutable/nodes/2.4862ecf3.js)
Author
Owner

@tjbck commented on GitHub (Jan 17, 2024):

I cannot seem to reproduce in any of my machines (windows, macos, ubuntu). In case anyone is experience the same issue, I'll move this issue to discussion for visibility.

@tjbck commented on GitHub (Jan 17, 2024): I cannot seem to reproduce in any of my machines (windows, macos, ubuntu). In case anyone is experience the same issue, I'll move this issue to discussion for visibility.
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Reference: github-starred/open-webui#192