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[GH-ISSUE #20205] issue: Unable to Export Chats #19122

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opened 2026-04-20 01:26:49 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-20 01:26:49 -05:00
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Originally created by @sameert89 on GitHub (Dec 27, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/20205

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.6.43

Ollama Version (if applicable)

No response

Operating System

Debian 12

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Export All Chats should export the chats.

Actual Behavior

A 500 (Internal Server Error is returned)

Steps to Reproduce

  1. Clean install on Debian.
  2. Pull and run the container, with a bind mount for the data.
  3. Visit the chat interface
  4. Add open AI compatible endpoint (openrouter)
  5. Complete a chat, all chat features work fine.
  6. Go to account > data controls > export all chats
  7. Click on the button, nothing happens, on the browser console a 500 response code is returned.
  8. Which triggers subsequent error Uncaught (in promise) SyntaxError: Unexpected token 'I', "Internal S"... is not valid JSON
  9. Server logs attached.

Logs & Screenshots

The container logs:

    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/exceptions.py", line 63, in __call__
    |     await wrap_app_handling_exceptions(self.app, conn)(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app
    |     await app(scope, receive, sender)
    |   File "/usr/local/lib/python3.11/site-packages/fastapi/middleware/asyncexitstack.py", line 18, in __call__
    |     await self.app(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 716, in __call__
    |     await self.middleware_stack(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 736, in app
    |     await route.handle(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 290, in handle
    |     await self.app(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 117, in app
    |     await wrap_app_handling_exceptions(app, request)(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app
    |     await app(scope, receive, sender)
    |   File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 103, in app
    |     response = await f(request)
    |                ^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 424, in app
    |     raw_response = await run_endpoint_function(
    |                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 310, in run_endpoint_function
    |     return await dependant.call(**values)
    |            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/app/backend/open_webui/routers/chats.py", line 384, in get_user_chats
    |     return [
    |            ^
    |   File "/app/backend/open_webui/routers/chats.py", line 385, in <listcomp>
    |     ChatResponse(**chat.model_dump())
    |                    ^^^^^^^^^^^^^^^
    | AttributeError: 'tuple' object has no attribute 'model_dump'
    +------------------------------------

Browser logs

Failed to load resource: the server responded with a status of 500 ()
Uncaught (in promise) SyntaxError: Unexpected token 'I', "Internal S"... is not valid JSONUnderstand this error

Additional Information

Tried redeploying after clearing the database, same issue persists.

Originally created by @sameert89 on GitHub (Dec 27, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/20205 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.6.43 ### Ollama Version (if applicable) _No response_ ### Operating System Debian 12 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Export All Chats should export the chats. ### Actual Behavior A 500 (Internal Server Error is returned) ### Steps to Reproduce 1. Clean install on Debian. 2. Pull and run the container, with a bind mount for the data. 3. Visit the chat interface 4. Add open AI compatible endpoint (openrouter) 5. Complete a chat, all chat features work fine. 6. Go to account > data controls > export all chats 7. Click on the button, nothing happens, on the browser console a 500 response code is returned. 8. Which triggers subsequent error `Uncaught (in promise) SyntaxError: Unexpected token 'I', "Internal S"... is not valid JSON` 9. Server logs attached. ### Logs & Screenshots The container logs: ```bash | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/exceptions.py", line 63, in __call__ | await wrap_app_handling_exceptions(self.app, conn)(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app | await app(scope, receive, sender) | File "/usr/local/lib/python3.11/site-packages/fastapi/middleware/asyncexitstack.py", line 18, in __call__ | await self.app(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 716, in __call__ | await self.middleware_stack(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 736, in app | await route.handle(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 290, in handle | await self.app(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 117, in app | await wrap_app_handling_exceptions(app, request)(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app | await app(scope, receive, sender) | File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 103, in app | response = await f(request) | ^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 424, in app | raw_response = await run_endpoint_function( | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 310, in run_endpoint_function | return await dependant.call(**values) | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/app/backend/open_webui/routers/chats.py", line 384, in get_user_chats | return [ | ^ | File "/app/backend/open_webui/routers/chats.py", line 385, in <listcomp> | ChatResponse(**chat.model_dump()) | ^^^^^^^^^^^^^^^ | AttributeError: 'tuple' object has no attribute 'model_dump' +------------------------------------ ``` Browser logs ```bash Failed to load resource: the server responded with a status of 500 () Uncaught (in promise) SyntaxError: Unexpected token 'I', "Internal S"... is not valid JSONUnderstand this error ``` ### Additional Information Tried redeploying after clearing the database, same issue persists.
GiteaMirror added the confirmed issuebug labels 2026-04-20 01:26:49 -05:00
GiteaMirror commented 2026-04-20 01:26:51 -05:00
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@owui-terminator[bot] commented on GitHub (Dec 27, 2025):

🔍 Similar Issues Found

I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:

  1. #20119 issue: Unable to export images from conversations containing imagery to external sources (e.g., another Open WebUI instance)
    by CookSleep • Dec 22, 2025 • bug

  2. #20059 issue: Chat response is not working
    by navilg • Dec 20, 2025 • bug

  3. #19227 issue: Chat messages containing Mermaid diagrams cannot be exported as PDFs
    by ShirasawaSama • Nov 17, 2025 • bug

  4. #19226 issue: The conversation history of multiple models cannot be exported to PDF
    by ShirasawaSama • Nov 17, 2025 • bug

  5. #18995 issue: image generation and edition doesn’t work on temporary chats
    by futureshield • Nov 06, 2025 • bug

Show 5 more related issues

  1. #19987 issue: There is a lack of visual consistency between the home page and the chat interface.
    by i-iooi-i • Dec 16, 2025 • bug

  2. #19393 issue: shared chats with images - images won't show
    by Classic298 • Nov 23, 2025 • bug

  3. #18999 issue: Unable to load chat history
    by i-iooi-i • Nov 07, 2025 • bug

  4. #11664 issue: Cannot export chat by Download PDF
    by ddddavid-he • Mar 14, 2025 • bug

  5. #16625 issue: ENABLE_ADMIN_CHAT_ACCESS does not remove "export Database" and "Export all chats" functionality from admin ui
    by dwt • Aug 14, 2025 • bug

💡 Tips:

  • If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
  • If you found a solution in any of these issues, please share it here to help others

This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.

<!-- gh-comment-id:3693937295 --> @owui-terminator[bot] commented on GitHub (Dec 27, 2025): 🔍 **Similar Issues Found** I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions: 1. [#20119](https://github.com/open-webui/open-webui/issues/20119) **issue: Unable to export images from conversations containing imagery to external sources (e.g., another Open WebUI instance)** *by CookSleep • Dec 22, 2025 • `bug`* 2. [#20059](https://github.com/open-webui/open-webui/issues/20059) **issue: Chat response is not working** *by navilg • Dec 20, 2025 • `bug`* 3. [#19227](https://github.com/open-webui/open-webui/issues/19227) **issue: Chat messages containing Mermaid diagrams cannot be exported as PDFs** *by ShirasawaSama • Nov 17, 2025 • `bug`* 4. [#19226](https://github.com/open-webui/open-webui/issues/19226) **issue: The conversation history of multiple models cannot be exported to PDF** *by ShirasawaSama • Nov 17, 2025 • `bug`* 5. [#18995](https://github.com/open-webui/open-webui/issues/18995) **issue: image generation and edition doesn’t work on temporary chats** *by futureshield • Nov 06, 2025 • `bug`* <details> <summary>Show 5 more related issues</summary> 6. [#19987](https://github.com/open-webui/open-webui/issues/19987) **issue: There is a lack of visual consistency between the home page and the chat interface.** *by i-iooi-i • Dec 16, 2025 • `bug`* 7. [#19393](https://github.com/open-webui/open-webui/issues/19393) **issue: shared chats with images - images won't show** *by Classic298 • Nov 23, 2025 • `bug`* 8. [#18999](https://github.com/open-webui/open-webui/issues/18999) **issue: Unable to load chat history** *by i-iooi-i • Nov 07, 2025 • `bug`* 9. [#11664](https://github.com/open-webui/open-webui/issues/11664) **issue: Cannot export chat by Download PDF** *by ddddavid-he • Mar 14, 2025 • `bug`* 10. [#16625](https://github.com/open-webui/open-webui/issues/16625) **issue: ENABLE_ADMIN_CHAT_ACCESS does not remove "export Database" and "Export all chats" functionality from admin ui** *by dwt • Aug 14, 2025 • `bug`* </details> --- 💡 **Tips:** - If this is a duplicate, please consider closing this issue and adding any additional details to the existing one - If you found a solution in any of these issues, please share it here to help others *This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
GiteaMirror commented 2026-04-20 01:26:51 -05:00
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@silentoplayz commented on GitHub (Dec 27, 2025):

I am able to reproduce this issue on the latest dev commit. https://github.com/open-webui/open-webui/issues/20206 is certainly related.

<!-- gh-comment-id:3694065585 --> @silentoplayz commented on GitHub (Dec 27, 2025): I am able to reproduce this issue on the latest `dev` commit. https://github.com/open-webui/open-webui/issues/20206 is certainly related.
GiteaMirror commented 2026-04-20 01:26:52 -05:00
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@Classic298 commented on GitHub (Dec 28, 2025):

fixed by https://github.com/open-webui/open-webui/pull/20212

<!-- gh-comment-id:3694779011 --> @Classic298 commented on GitHub (Dec 28, 2025): fixed by https://github.com/open-webui/open-webui/pull/20212
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