[GH-ISSUE #19247] issue: Sporadic server errors when searching chats

GiteaMirror commented

2026-04-20 01:03:16 -05:00

Owner

Originally created by @richardwatts-seale on GitHub (Nov 17, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/19247

Check Existing Issues

I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

0.6.36

Ollama Version (if applicable)

No response

Operating System

macOS

Browser (if applicable)

No response

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Search all the chats

Actual Behavior

The search endpoint is returning 500 errors sporadically. I think it's likely due to some of the chats in my history having null or badly formed metadata. The error is consistent for the same search terms.

Steps to Reproduce

Do a search for a specific term
See the error

It's difficult for me to reproduce this locally, I think the best way to do this would be to have the task model return 400s. I think this is why it is happening for me sporadically. In the past the task model has return 400s and I'm guessing those chats have malformed metadata and hence when they are searched they trigger server errors

Logs & Screenshots

Additional Information

No response

Originally created by @richardwatts-seale on GitHub (Nov 17, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/19247 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version 0.6.36 ### Ollama Version (if applicable) _No response_ ### Operating System macOS ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Search all the chats ### Actual Behavior The search endpoint is returning 500 errors sporadically. I think it's likely due to some of the chats in my history having null or badly formed metadata. The error is consistent for the same search terms. ### Steps to Reproduce 1. Do a search for a specific term 2. See the error It's difficult for me to reproduce this locally, I think the best way to do this would be to have the task model return 400s. I think this is why it is happening for me sporadically. In the past the task model has return 400s and I'm guessing those chats have malformed metadata and hence when they are searched they trigger server errors ### Logs & Screenshots <img width="1469" height="835" alt="Image" src="https://github.com/user-attachments/assets/b7960000-2331-45cd-92d1-ab1416dc344d" /> ### Additional Information _No response_