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Tool(s) mail does not work #1882

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opened 2025-11-11 14:55:36 -06:00 by GiteaMirror · 0 comments
GiteaMirror commented 2025-11-11 14:55:36 -06:00
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Originally created by @stevenbaert on GitHub (Aug 25, 2024).

Bug Report

Installation Method:
Docker

Environment:

  • Open WebUI Version: v0.3.15
  • Operating System: Mac (Frontend)
    Docker on Linux)
  • Browser: Edge

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs. (Not applicable to this issue.)
  • I have included the Docker container logs. (Not applicable to this issue.)
  • I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Expected Behavior:
The mail tool (and other tools) should function as expected when called, such as sending an email.

Actual Behavior:
The mail tool does not execute when prompted. The tool does not show any indication of being called, unlike the weather tool which visibly processes the request and provides the weather information.

Bug Summary:
When attempting to use the mail tool from the community plugin (https://openwebui.com/t/cvaz1306/email_tools), the tool does not respond or show any signs of activation. Sometimes the tool falsely indicates that an email has been sent when it hasn't, and at other times, it does not claim to have sent anything at all. This issue appears consistent across other custom tools as well, where there is no indication of the tool being triggered.

Steps to Reproduce:

  1. Select the weather tool in the chat interface and ask for the weather. Notice how the tool is called, and the weather information is returned as expected.
  2. Select the mail tool from the community plugin (https://openwebui.com/t/cvaz1306/email_tools) and attempt to send an email through chat.
  3. Observe that there is no indication that the mail tool is being called. Additionally, the tool may inconsistently report that an email was sent when it wasn't, or vice versa.

Troubleshooting Attempts:

  • Tested the mail tool with different prompts.
  • Created other custom tools to see if they would be called, but none showed signs of activation or response.
  • Tried using GPT-4o, but the issue persists.

Request for Assistance:
Am I missing a specific method for calling or debugging these tools? The documentation and forums provide limited information on this issue. Any insights or guidance would be greatly appreciated.

Screenshots below to clarify.

Thank you for your support!

  • S.

SmartSelect_20240825_153951_Chrome.jpg

Screenshot_20240825_153938_Chrome.jpg

SmartSelect_20240825_153552_Chrome.jpg

Originally created by @stevenbaert on GitHub (Aug 25, 2024). **Bug Report** **Installation Method:** Docker **Environment:** - **Open WebUI Version:** v0.3.15 - **Operating System:** Mac (Frontend) Docker on Linux) - **Browser:** Edge **Confirmation:** - [X] I have read and followed all the instructions provided in the README.md. - [X] I am using the latest version of both Open WebUI and Ollama. - [X] I have included the browser console logs. *(Not applicable to this issue.)* - [X] I have included the Docker container logs. *(Not applicable to this issue.)* - [X] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below. **Expected Behavior:** The mail tool (and other tools) should function as expected when called, such as sending an email. **Actual Behavior:** The mail tool does not execute when prompted. The tool does not show any indication of being called, unlike the weather tool which visibly processes the request and provides the weather information. **Bug Summary:** When attempting to use the mail tool from the community plugin (https://openwebui.com/t/cvaz1306/email_tools), the tool does not respond or show any signs of activation. Sometimes the tool falsely indicates that an email has been sent when it hasn't, and at other times, it does not claim to have sent anything at all. This issue appears consistent across other custom tools as well, where there is no indication of the tool being triggered. **Steps to Reproduce:** 1. Select the weather tool in the chat interface and ask for the weather. Notice how the tool is called, and the weather information is returned as expected. 2. Select the mail tool from the community plugin (https://openwebui.com/t/cvaz1306/email_tools) and attempt to send an email through chat. 3. Observe that there is no indication that the mail tool is being called. Additionally, the tool may inconsistently report that an email was sent when it wasn't, or vice versa. **Troubleshooting Attempts:** - Tested the mail tool with different prompts. - Created other custom tools to see if they would be called, but none showed signs of activation or response. - Tried using GPT-4o, but the issue persists. **Request for Assistance:** Am I missing a specific method for calling or debugging these tools? The documentation and forums provide limited information on this issue. Any insights or guidance would be greatly appreciated. Screenshots below to clarify. Thank you for your support! - S. ![SmartSelect_20240825_153951_Chrome.jpg](https://github.com/user-attachments/assets/4d1107b0-bc1c-4db4-9482-397c5d76bf52) ![Screenshot_20240825_153938_Chrome.jpg](https://github.com/user-attachments/assets/7ff7ac1b-e97d-4de0-a580-ee06403c18cc) ![SmartSelect_20240825_153552_Chrome.jpg](https://github.com/user-attachments/assets/8e1d60b2-af06-41de-810f-378114c3ffa2)
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Reference: github-starred/open-webui#1882
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