[GH-ISSUE #17964] issue: Scim 2.0 Error when sync groups with Entra ID

GiteaMirror commented

2026-04-20 00:40:22 -05:00

Owner

Originally created by @helmuteke on GitHub (Oct 1, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/17964

Check Existing Issues

I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.6.32

Ollama Version (if applicable)

No response

Operating System

Debian

Browser (if applicable)

No response

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Sync the assigned groups & users from entra id to openweb ui

Actual Behavior

when i do the first sync groups and members synced perfectly , when i add a group in entra to the sync then i get a failure

Multiple entries were found to match this value, when no more than one was expected: Object Type: urn:ietf:params:scim:schemas:core:2.0:Group Property: displayName Value: xxxxxx. This operation was retried 0 times. It will be retried again after this date: 2025-10-01T12:07:34.5026663Z UTC

Steps to Reproduce

Entra id Sync

Logs & Screenshots

Multiple entries were found to match this value, when no more than one was expected: Object Type: urn:ietf:params:scim:schemas:core:2.0:Group Property: displayName Value: xxxxxx. This operation was retried 0 times. It will be retried again after this date: 2025-10-01T12:07:34.5026663Z UTC

Additional Information

No response

Originally created by @helmuteke on GitHub (Oct 1, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/17964 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.6.32 ### Ollama Version (if applicable) _No response_ ### Operating System Debian ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Sync the assigned groups & users from entra id to openweb ui ### Actual Behavior when i do the first sync groups and members synced perfectly , when i add a group in entra to the sync then i get a failure Multiple entries were found to match this value, when no more than one was expected: Object Type: urn:ietf:params:scim:schemas:core:2.0:Group Property: displayName Value: xxxxxx. This operation was retried 0 times. It will be retried again after this date: 2025-10-01T12:07:34.5026663Z UTC ### Steps to Reproduce Entra id Sync ### Logs & Screenshots Multiple entries were found to match this value, when no more than one was expected: Object Type: urn:ietf:params:scim:schemas:core:2.0:Group Property: displayName Value: xxxxxx. This operation was retried 0 times. It will be retried again after this date: 2025-10-01T12:07:34.5026663Z UTC ### Additional Information _No response_