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Openai connection errors and "No models found" in list #1827

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opened 2025-11-11 14:54:13 -06:00 by GiteaMirror · 0 comments
GiteaMirror commented 2025-11-11 14:54:13 -06:00
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Originally created by @mootfrost on GitHub (Aug 20, 2024).

Bug Report

Installation Method

[Describe the method you used to install the project, e.g., git clone, Docker, pip, etc.]
Docker

Environment

  • Open WebUI Version: [e.g., v0.3.11] v0.3.13

  • Ollama (if applicable): [e.g., v0.2.0, v0.1.32-rc1] disabled

  • Operating System: [e.g., Windows 10, macOS Big Sur, Ubuntu 20.04] Debian 11

  • Browser (if applicable): [e.g., Chrome 100.0, Firefox 98.0] Any browser

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I am on the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Expected Behavior:

All openai models present in models list.
[Describe what you expected to happen.]

Actual Behavior:

Sometimes list is empty and "No results found" displayed instead.
[Describe what actually happened.]

Description

Bug Summary:
[Provide a brief but clear summary of the bug]
List is failing to load in 8/10 cases.
I'm not using ollama but still getting errors related to this.

Reproduction Details

Steps to Reproduce:
[Outline the steps to reproduce the bug. Be as detailed as possible.]

Logs and Screenshots

Browser Console Logs:
[Include relevant browser console logs, if applicable]
Nothing strange, just empty response from /api/v1/models

Docker Container Logs:
[Include relevant Docker container logs, if applicable]

INFO:     45.137.112.244:0 - "GET /api/models HTTP/1.0" 200 OK
INFO  [apps.openai.main] get_all_models()
INFO  [apps.openai.main] get_all_models()
INFO  [apps.openai.main] get_all_models()
INFO  [apps.openai.main] get_all_models()
INFO  [apps.openai.main] get_all_models()
INFO  [apps.openai.main] get_all_models()
ERROR [apps.openai.main] Connection error: 
ERROR [apps.openai.main] Connection error: 
ERROR [apps.openai.main] Connection error: 
ERROR [apps.openai.main] Connection error: 
ERROR [apps.openai.main] Connection error: 
ERROR [apps.openai.main] Connection error: 
INFO  [apps.ollama.main] get_all_models()
INFO  [apps.ollama.main] get_all_models()
ERROR:    Exception in ASGI application
  + Exception Group Traceback (most recent call last):
  |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 87, in collapse_excgroups
  |     yield
  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 190, in __call__
  |     async with anyio.create_task_group() as task_group:
  |   File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 680, in __aexit__
  |     raise BaseExceptionGroup(
  | ExceptionGroup: unhandled errors in a TaskGroup (1 sub-exception)
  +-+---------------- 1 ----------------
    | Traceback (most recent call last):
    |   File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 401, in run_asgi
    |     result = await app(  # type: ignore[func-returns-value]
    |              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 70, in __call__
    |     return await self.app(scope, receive, send)
    |            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__
    |     await super().__call__(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__
    |     await self.middleware_stack(scope, receive, send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__
    |     await self.app(scope, receive, _send)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/sessions.py", line 85, in __call__
    |     await self.app(scope, receive, send_wrapper)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
    |     with collapse_excgroups():
    |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
    |     self.gen.throw(typ, value, traceback)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
    |     response = await self.dispatch_func(request, call_next)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/app/backend/main.py", line 868, in update_embedding_function
    |     response = await call_next(request)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
    |     raise app_exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
    |     await self.app(scope, receive_or_disconnect, send_no_error)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
    |     with collapse_excgroups():
    |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
    |     self.gen.throw(typ, value, traceback)
    |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
    |     raise exc
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
    |     response = await self.dispatch_func(request, call_next)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/app/backend/main.py", line 859, in check_url
    |     response = await call_next(request)
    |                ^^^^^^^^^^^^^^^^^^^^^^^^
    |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 166, in call_next
    |     raise RuntimeError("No response returned.")
    | RuntimeError: No response returned.
    +------------------------------------

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 401, in run_asgi
    result = await app(  # type: ignore[func-returns-value]
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 70, in __call__
    return await self.app(scope, receive, send)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__
    await super().__call__(scope, receive, send)
  File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__
    await self.middleware_stack(scope, receive, send)
  File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__
    raise exc
  File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__
    await self.app(scope, receive, _send)
  File "/usr/local/lib/python3.11/site-packages/starlette/middleware/sessions.py", line 85, in __call__
    await self.app(scope, receive, send_wrapper)
  File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
    with collapse_excgroups():
  File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
    self.gen.throw(typ, value, traceback)
  File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
    raise exc
  File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
    response = await self.dispatch_func(request, call_next)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/backend/main.py", line 868, in update_embedding_function
    response = await call_next(request)
               ^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
    raise app_exc
  File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
    await self.app(scope, receive_or_disconnect, send_no_error)
  File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
    with collapse_excgroups():
  File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
    self.gen.throw(typ, value, traceback)
  File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
    raise exc
  File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
    response = await self.dispatch_func(request, call_next)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/backend/main.py", line 859, in check_url
    response = await call_next(request)
               ^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 166, in call_next
    raise RuntimeError("No response returned.")
RuntimeError: No response returned.

Screenshots/Screen Recordings (if applicable):
[Attach any relevant screenshots to help illustrate the issue]

image

Additional Information

[Include any additional details that may help in understanding and reproducing the issue. This could include specific configurations, error messages, or anything else relevant to the bug.]

Note

If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!

Originally created by @mootfrost on GitHub (Aug 20, 2024). # Bug Report ## Installation Method [Describe the method you used to install the project, e.g., git clone, Docker, pip, etc.] Docker ## Environment - **Open WebUI Version:** [e.g., v0.3.11] v0.3.13 - **Ollama (if applicable):** [e.g., v0.2.0, v0.1.32-rc1] disabled - **Operating System:** [e.g., Windows 10, macOS Big Sur, Ubuntu 20.04] Debian 11 - **Browser (if applicable):** [e.g., Chrome 100.0, Firefox 98.0] Any browser **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below. ## Expected Behavior: All openai models present in models list. [Describe what you expected to happen.] ## Actual Behavior: Sometimes list is empty and "No results found" displayed instead. [Describe what actually happened.] ## Description **Bug Summary:** [Provide a brief but clear summary of the bug] List is failing to load in 8/10 cases. I'm not using ollama but still getting errors related to this. ## Reproduction Details **Steps to Reproduce:** [Outline the steps to reproduce the bug. Be as detailed as possible.] ## Logs and Screenshots **Browser Console Logs:** [Include relevant browser console logs, if applicable] Nothing strange, just empty response from /api/v1/models **Docker Container Logs:** [Include relevant Docker container logs, if applicable] ``` INFO: 45.137.112.244:0 - "GET /api/models HTTP/1.0" 200 OK INFO [apps.openai.main] get_all_models() INFO [apps.openai.main] get_all_models() INFO [apps.openai.main] get_all_models() INFO [apps.openai.main] get_all_models() INFO [apps.openai.main] get_all_models() INFO [apps.openai.main] get_all_models() ERROR [apps.openai.main] Connection error: ERROR [apps.openai.main] Connection error: ERROR [apps.openai.main] Connection error: ERROR [apps.openai.main] Connection error: ERROR [apps.openai.main] Connection error: ERROR [apps.openai.main] Connection error: INFO [apps.ollama.main] get_all_models() INFO [apps.ollama.main] get_all_models() ERROR: Exception in ASGI application + Exception Group Traceback (most recent call last): | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 87, in collapse_excgroups | yield | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 190, in __call__ | async with anyio.create_task_group() as task_group: | File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 680, in __aexit__ | raise BaseExceptionGroup( | ExceptionGroup: unhandled errors in a TaskGroup (1 sub-exception) +-+---------------- 1 ---------------- | Traceback (most recent call last): | File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 401, in run_asgi | result = await app( # type: ignore[func-returns-value] | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 70, in __call__ | return await self.app(scope, receive, send) | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__ | await super().__call__(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__ | await self.middleware_stack(scope, receive, send) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__ | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__ | await self.app(scope, receive, _send) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/sessions.py", line 85, in __call__ | await self.app(scope, receive, send_wrapper) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ | with collapse_excgroups(): | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ | self.gen.throw(typ, value, traceback) | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ | response = await self.dispatch_func(request, call_next) | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/app/backend/main.py", line 868, in update_embedding_function | response = await call_next(request) | ^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next | raise app_exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro | await self.app(scope, receive_or_disconnect, send_no_error) | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ | with collapse_excgroups(): | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ | self.gen.throw(typ, value, traceback) | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups | raise exc | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ | response = await self.dispatch_func(request, call_next) | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | File "/app/backend/main.py", line 859, in check_url | response = await call_next(request) | ^^^^^^^^^^^^^^^^^^^^^^^^ | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 166, in call_next | raise RuntimeError("No response returned.") | RuntimeError: No response returned. +------------------------------------ During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 401, in run_asgi result = await app( # type: ignore[func-returns-value] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 70, in __call__ return await self.app(scope, receive, send) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__ await super().__call__(scope, receive, send) File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__ await self.middleware_stack(scope, receive, send) File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__ raise exc File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__ await self.app(scope, receive, _send) File "/usr/local/lib/python3.11/site-packages/starlette/middleware/sessions.py", line 85, in __call__ await self.app(scope, receive, send_wrapper) File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ with collapse_excgroups(): File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ self.gen.throw(typ, value, traceback) File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups raise exc File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ response = await self.dispatch_func(request, call_next) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/backend/main.py", line 868, in update_embedding_function response = await call_next(request) ^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next raise app_exc File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro await self.app(scope, receive_or_disconnect, send_no_error) File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ with collapse_excgroups(): File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ self.gen.throw(typ, value, traceback) File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups raise exc File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ response = await self.dispatch_func(request, call_next) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/backend/main.py", line 859, in check_url response = await call_next(request) ^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 166, in call_next raise RuntimeError("No response returned.") RuntimeError: No response returned. ``` **Screenshots/Screen Recordings (if applicable):** [Attach any relevant screenshots to help illustrate the issue] ![image](https://github.com/user-attachments/assets/5844b73c-72e0-4fdd-b7e5-d94784545e89) ## Additional Information [Include any additional details that may help in understanding and reproducing the issue. This could include specific configurations, error messages, or anything else relevant to the bug.] ## Note If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!
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Reference: github-starred/open-webui#1827
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