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[GH-ISSUE #17365] issue: Website link not working #18256

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opened 2026-04-20 00:27:37 -05:00 by GiteaMirror · 4 comments
GiteaMirror commented 2026-04-20 00:27:37 -05:00
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Originally created by @jd2476 on GitHub (Sep 11, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/17365

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Other

Open WebUI Version

Latest

Ollama Version (if applicable)

Latest

Operating System

MacOS

Browser (if applicable)

Brave

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Url should load correctly

Actual Behavior

Clicking on "Updating Open WebUI Guide" in the https://docs.openwebui.com/getting-started page goes to https://docs.openwebui.com/updating but that page returns a "page not found":

Page Not Found
We could not find what you were looking for.

Please contact the owner of the site that linked you to the original URL and let them know their link is broken.

Steps to Reproduce

  1. browse to https://docs.openwebui.com/getting-started
  2. scroll to 🔄 Updating Open WebUI section
  3. click on Updating Open WebUI

Logs & Screenshots

Image

Additional Information

Apologies if this isn't the correct place to post this.

Originally created by @jd2476 on GitHub (Sep 11, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/17365 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Other ### Open WebUI Version Latest ### Ollama Version (if applicable) Latest ### Operating System MacOS ### Browser (if applicable) Brave ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Url should load correctly ### Actual Behavior Clicking on "Updating Open WebUI Guide" in the https://docs.openwebui.com/getting-started page goes to https://docs.openwebui.com/updating but that page returns a "page not found": Page Not Found We could not find what you were looking for. Please contact the owner of the site that linked you to the original URL and let them know their link is broken. ### Steps to Reproduce 1. browse to https://docs.openwebui.com/getting-started 2. scroll to 🔄 Updating Open WebUI section 3. click on [Updating Open WebUI](https://docs.openwebui.com/updating) ### Logs & Screenshots <img width="1413" height="374" alt="Image" src="https://github.com/user-attachments/assets/bf536c0b-6eca-4488-af57-348f997725d8" /> ### Additional Information Apologies if this isn't the correct place to post this.
GiteaMirror added the bug label 2026-04-20 00:27:37 -05:00
GiteaMirror commented 2026-04-20 00:27:40 -05:00
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@Classic298 commented on GitHub (Sep 11, 2025):

clear your cache - the "Updating Open WebUI" link does not send me to /updating but to /getting-started/updating - and that works fine.

<!-- gh-comment-id:3280440558 --> @Classic298 commented on GitHub (Sep 11, 2025): clear your cache - the "Updating Open WebUI" link does not send me to /updating but to /getting-started/updating - and that works fine.
GiteaMirror commented 2026-04-20 00:27:41 -05:00
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@jd2476 commented on GitHub (Sep 11, 2025):

Thank you -- I thought I had force-refreshed, apparently it hadn't worked. Now it did!

<!-- gh-comment-id:3280486491 --> @jd2476 commented on GitHub (Sep 11, 2025): Thank you -- I thought I had force-refreshed, apparently it hadn't worked. Now it did!
GiteaMirror commented 2026-04-20 00:27:41 -05:00
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@Classic298 commented on GitHub (Sep 11, 2025):

PS: please open docs related issues in the separate docs repository in the future, thanks @jd2476

<!-- gh-comment-id:3280666595 --> @Classic298 commented on GitHub (Sep 11, 2025): PS: please open docs related issues in the separate docs repository in the future, thanks @jd2476
GiteaMirror commented 2026-04-20 00:27:42 -05:00
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@jd2476 commented on GitHub (Sep 11, 2025):

Will do, thanks!

<!-- gh-comment-id:3280854889 --> @jd2476 commented on GitHub (Sep 11, 2025): Will do, thanks!
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Reference: github-starred/open-webui#18256
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