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[GH-ISSUE #16143] issue: Open-WebUI stopped opening all of a sudden #17796

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opened 2026-04-19 23:40:57 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-04-19 23:40:57 -05:00
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Originally created by @venki-lfc on GitHub (Jul 30, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/16143

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Pip Install

Open WebUI Version

v0.6.18

Ollama Version (if applicable)

No response

Operating System

Windows 10

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Normal loading of Open-WebUI in localhost:8080

Actual Behavior

Open-WebUI was working fine and since last two days it stopped working all of a sudden. I set the right venv and go to the right project directory and type open-webui serve just like I always did. The initial logs appear (see below) but it is never complete and seems like it is stuck. When I go to localhost:8080 Open-WebUI is not available there.

I even created a new venv and did a complete reinstall. Still it is not working.

Steps to Reproduce

  1. Set the right venv
  2. open-webui serve

Logs & Screenshots

openwebui) PS C:\Users\KRISHNAMU\Projects\openweb-ui> open-webui serve
Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
Loading WEBUI_SECRET_KEY from C:\Users\KRISHNAMU\Projects\openweb-ui.webui_secret_key
C:\Users\KRISHNAMU\Projects\venvs\openwebui\Lib\site-packages\open_webui
C:\Users\KRISHNAMU\Projects\venvs\openwebui\Lib\site-packages
C:\Users\KRISHNAMU\Projects\venvs\openwebui\Lib
INFO [alembic.runtime.migration] Context impl SQLiteImpl.
INFO [alembic.runtime.migration] Will assume non-transactional DDL.
INFO [open_webui.env] 'ENABLE_OPENAI_API' loaded from the latest database entry
INFO [open_webui.env] 'OPENAI_API_KEYS' loaded from the latest database entry
INFO [open_webui.env] 'OPENAI_API_BASE_URLS' loaded from the latest database entry
INFO [open_webui.env] 'OPENAI_API_CONFIGS' loaded from the latest database entry
INFO [open_webui.env] 'ENABLE_SIGNUP' loaded from the latest database entry
INFO [open_webui.env] 'DEFAULT_LOCALE' loaded from the latest database entry
INFO [open_webui.env] 'DEFAULT_PROMPT_SUGGESTIONS' loaded from the latest database entry
WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2
C:\Users\KRISHNAMU\Projects\venvs\openwebui\Lib\site-packages\pydub\utils.py:170: RuntimeWarning: Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work
warn("Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work", RuntimeWarning)
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.

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╚██████╔╝██║ ███████╗██║ ╚████║ ╚███╔███╔╝███████╗██████╔╝╚██████╔╝██║
╚═════╝ ╚═╝ ╚══════╝╚═╝ ╚═══╝ ╚══╝╚══╝ ╚══════╝╚═════╝ ╚═════╝ ╚═╝

v0.6.18 - building the best AI user interface.

https://github.com/open-webui/open-webui

Fetching 30 files: 100%|███████████████████████████████████████████████████████████████████████| 30/30 [00:00<?, ?it/s]
INFO: Started server process [14296]
INFO: Waiting for application startup.
2025-07-30 09:45:18.257 | INFO | open_webui.utils.logger:start_logger:157 - GLOBAL_LOG_LEVEL: INFO - {}
2025-07-30 09:45:18.263 | INFO | open_webui.main:lifespan:519 - Installing external dependencies of functions and tools... - {}
2025-07-30 09:45:18.269 | INFO | open_webui.utils.plugin:install_frontmatter_requirements:241 - No requirements found in frontmatter. - {}

THE LOG JUST ENDS HERE AND NOTHING HAPPENS AFTER THAT

Additional Information

No response

Originally created by @venki-lfc on GitHub (Jul 30, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/16143 ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Pip Install ### Open WebUI Version v0.6.18 ### Ollama Version (if applicable) _No response_ ### Operating System Windows 10 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Normal loading of Open-WebUI in localhost:8080 ### Actual Behavior Open-WebUI was working fine and since last two days it stopped working all of a sudden. I set the right venv and go to the right project directory and type `open-webui serve` just like I always did. The initial logs appear (see below) but it is never complete and seems like it is stuck. When I go to `localhost:8080` Open-WebUI is not available there. I even created a new venv and did a complete reinstall. Still it is not working. ### Steps to Reproduce 1. Set the right venv 2. `open-webui serve` ### Logs & Screenshots openwebui) PS C:\Users\KRISHNAMU\Projects\openweb-ui> open-webui serve Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from C:\Users\KRISHNAMU\Projects\openweb-ui\.webui_secret_key C:\Users\KRISHNAMU\Projects\venvs\openwebui\Lib\site-packages\open_webui C:\Users\KRISHNAMU\Projects\venvs\openwebui\Lib\site-packages C:\Users\KRISHNAMU\Projects\venvs\openwebui\Lib INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. INFO [open_webui.env] 'ENABLE_OPENAI_API' loaded from the latest database entry INFO [open_webui.env] 'OPENAI_API_KEYS' loaded from the latest database entry INFO [open_webui.env] 'OPENAI_API_BASE_URLS' loaded from the latest database entry INFO [open_webui.env] 'OPENAI_API_CONFIGS' loaded from the latest database entry INFO [open_webui.env] 'ENABLE_SIGNUP' loaded from the latest database entry INFO [open_webui.env] 'DEFAULT_LOCALE' loaded from the latest database entry INFO [open_webui.env] 'DEFAULT_PROMPT_SUGGESTIONS' loaded from the latest database entry WARNI [open_webui.env] WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS. INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 C:\Users\KRISHNAMU\Projects\venvs\openwebui\Lib\site-packages\pydub\utils.py:170: RuntimeWarning: Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work warn("Couldn't find ffmpeg or avconv - defaulting to ffmpeg, but may not work", RuntimeWarning) WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. ██████╗ ██████╗ ███████╗███╗ ██╗ ██╗ ██╗███████╗██████╗ ██╗ ██╗██╗ ██╔═══██╗██╔══██╗██╔════╝████╗ ██║ ██║ ██║██╔════╝██╔══██╗██║ ██║██║ ██║ ██║██████╔╝█████╗ ██╔██╗ ██║ ██║ █╗ ██║█████╗ ██████╔╝██║ ██║██║ ██║ ██║██╔═══╝ ██╔══╝ ██║╚██╗██║ ██║███╗██║██╔══╝ ██╔══██╗██║ ██║██║ ╚██████╔╝██║ ███████╗██║ ╚████║ ╚███╔███╔╝███████╗██████╔╝╚██████╔╝██║ ╚═════╝ ╚═╝ ╚══════╝╚═╝ ╚═══╝ ╚══╝╚══╝ ╚══════╝╚═════╝ ╚═════╝ ╚═╝ v0.6.18 - building the best AI user interface. https://github.com/open-webui/open-webui Fetching 30 files: 100%|███████████████████████████████████████████████████████████████████████| 30/30 [00:00<?, ?it/s] INFO: Started server process [14296] INFO: Waiting for application startup. 2025-07-30 09:45:18.257 | INFO | open_webui.utils.logger:start_logger:157 - GLOBAL_LOG_LEVEL: INFO - {} 2025-07-30 09:45:18.263 | INFO | open_webui.main:lifespan:519 - Installing external dependencies of functions and tools... - {} 2025-07-30 09:45:18.269 | INFO | open_webui.utils.plugin:install_frontmatter_requirements:241 - No requirements found in frontmatter. - {} THE LOG JUST ENDS HERE AND NOTHING HAPPENS AFTER THAT ### Additional Information _No response_
GiteaMirror added the bug label 2026-04-19 23:40:57 -05:00
GiteaMirror commented 2026-04-19 23:41:01 -05:00
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@tjbck commented on GitHub (Jul 30, 2025):

Unable to reproduce, keep us updated!

<!-- gh-comment-id:3135400614 --> @tjbck commented on GitHub (Jul 30, 2025): Unable to reproduce, keep us updated!
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Reference: github-starred/open-webui#17796
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