[GH-ISSUE #15613] issue: Chromadb attempting to send posthog telemetry #17617

Closed
opened 2026-04-19 23:25:08 -05:00 by GiteaMirror · 1 comment
Owner

Originally created by @KodeMunkie on GitHub (Jul 9, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/15613

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

0.6.15

Ollama Version (if applicable)

No response

Operating System

Linux Mint 22.1

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

OpenWebUI's chromadb should not send telemetry, or attempt to send telemetry.

Actual Behavior

Unknown what has caused this - the only chromadb specific line I see is the following, but I have attached a screenshot with further context below. Nb. I'm not comfortable providing all logs.

2025-07-09 19:02:57.367 | ERROR | chromadb.telemetry.product.posthog:_direct_capture:61 - Failed to send telemetry event ClientCreateCollectionEvent: capture() takes 1 positional argument but 3 were given - {}

Steps to Reproduce

Apologies, as stated I have no idea how this was produced (I just noticed it a few days in the openwebui log after it occurred), however I do know to disable the telemetry in Chromadb a flag must be set to opt out, please see https://docs.trychroma.com/docs/overview/telemetry.

Please can you ensure you set this flag to resolve this issue?

Logs & Screenshots

Image

Additional Information

No response

Originally created by @KodeMunkie on GitHub (Jul 9, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/15613 ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version 0.6.15 ### Ollama Version (if applicable) _No response_ ### Operating System Linux Mint 22.1 ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior OpenWebUI's chromadb should not send telemetry, or attempt to send telemetry. ### Actual Behavior Unknown what has caused this - the only chromadb specific line I see is the following, but I have attached a screenshot with further context below. Nb. I'm not comfortable providing all logs. 2025-07-09 19:02:57.367 | ERROR | chromadb.telemetry.product.posthog:_direct_capture:61 - Failed to send telemetry event ClientCreateCollectionEvent: capture() takes 1 positional argument but 3 were given - {} ### Steps to Reproduce Apologies, as stated I have no idea how this was produced (I just noticed it a few days in the openwebui log after it occurred), however I do know to disable the telemetry in Chromadb a flag must be set to opt out, please see https://docs.trychroma.com/docs/overview/telemetry. Please can you ensure you set this flag to resolve this issue? ### Logs & Screenshots <img width="2141" height="428" alt="Image" src="https://github.com/user-attachments/assets/ba95f7c4-ee4c-4846-8c3f-676ad7536756" /> ### Additional Information _No response_
GiteaMirror added the bug label 2026-04-19 23:25:08 -05:00
Author
Owner

@tjbck commented on GitHub (Jul 10, 2025):

Please check our dockerfile. ANONYMIZED_TELEMETRY=false is being set by default, and chromadb should honour the env var.

<!-- gh-comment-id:3056747176 --> @tjbck commented on GitHub (Jul 10, 2025): Please check our `dockerfile`. `ANONYMIZED_TELEMETRY=false` is being set by default, and chromadb should honour the env var.
Sign in to join this conversation.
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: github-starred/open-webui#17617