[GH-ISSUE #14480] issue: Chats create new folder error #17272

New Issue

GiteaMirror · 2026-04-19T22:59:15-05:00

GiteaMirror commented

2026-04-19 22:59:15 -05:00

Originally created by @fabricemrchl on GitHub (May 29, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/14480

Check Existing Issues

I have searched the existing issues and discussions.
I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.6.12

Ollama Version (if applicable)

0.8.0

Operating System

Windows 11

Browser (if applicable)

Latest Chrome and Firefox

Confirmation

I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Clicking on icon "+" in chats panel list will create a new fodler.

Actual Behavior

CLicking on icon "+" in chats panel throw an error "[ERROR: Folder already exists]" even if no folder already exist nor is displayed.

Steps to Reproduce

Launch Open Web UI
CLick en "+" icon on the right of "Chats" in left panel
Error is displayed "[ERROR: Folder already exists]" and no folder is created

Logs & Screenshots

Screenshot of error :

Docker log :
2025-05-29 07:46:23.770 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 10.x.x.x:xxxxx - "POST /api/v1/folders/ HTTP/1.1" 400 - {}

Additional Information

I have this issue from multiple version of open-webui.
I tested with a fresh account, first click on "+" don't show error but no new folder, second click show error and no new folder also.
Seems a display issue.

Originally created by @fabricemrchl on GitHub (May 29, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/14480 ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version v0.6.12 ### Ollama Version (if applicable) 0.8.0 ### Operating System Windows 11 ### Browser (if applicable) Latest Chrome and Firefox ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Clicking on icon "+" in chats panel list will create a new fodler. ### Actual Behavior CLicking on icon "+" in chats panel throw an error "[ERROR: Folder already exists]" even if no folder already exist nor is displayed. ### Steps to Reproduce 1. Launch Open Web UI 2. CLick en "+" icon on the right of "Chats" in left panel 3. Error is displayed "[ERROR: Folder already exists]" and no folder is created ### Logs & Screenshots Screenshot of error : ![Image](https://github.com/user-attachments/assets/398fb16a-ce81-4704-ac34-2e05f6424118) Docker log : `2025-05-29 07:46:23.770 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - 10.x.x.x:xxxxx - "POST /api/v1/folders/ HTTP/1.1" 400 - {}` ### Additional Information I have this issue from multiple version of open-webui. I tested with a fresh account, first click on "+" don't show error but no new folder, second click show error and no new folder also. Seems a display issue.

GiteaMirror added the bug label 2026-04-19 22:59:15 -05:00

GiteaMirror closed this issue

2026-04-19 22:59:16 -05:00

GiteaMirror commented

2026-04-19 22:59:17 -05:00

@tjbck commented on GitHub (May 29, 2025):

Unable to reproduce from our end, could you provide more logs (both frontend/backend)?

@tjbck commented on GitHub (May 29, 2025): Unable to reproduce from our end, could you provide more logs (both frontend/backend)?

GiteaMirror referenced this issue

2026-04-30 03:16:59 -05:00

[PR #24139] feat: add HuggingFace-tokenizer-based token text splitter for RAG chunking #50516

GiteaMirror referenced this issue

2026-05-06 12:43:04 -05:00

[PR #24139] feat: add HuggingFace-tokenizer-based token text splitter for RAG chunking #66374

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