I have searched the existing issues and discussions.
I am using the latest version of Open WebUI.
Installation Method
Docker
Open WebUI Version
0.6.10
Ollama Version (if applicable)
0.7.1
Operating System
Truenas Scale 24.10.2.2
Browser (if applicable)
Edge 136.0.3240.92
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have listed steps to reproduce the bug in detail.
Expected Behavior
When upload a large audio file (or record it), I expect to have this file be transcripted even if the process take longer than 90seconds.
this :
until the end
Actual Behavior
When upload a large audio file (or record it), UI seems be resetted and file continue to be treated in the background but never appear on the notes UI.
this :
until 90seconds where I got this blank screen :
Steps to Reproduce
Create new note or open existing one
Upload a large audio file (depending of your setup, choose one which take longer than 90 seconds to be treated)
Using Python - faster_whisper from external server with dual rtx 3060
model = WhisperModel("medium", device="cuda", compute_type="float16")
(.........beam_size=5)
I tried to reduce quality of transcription (only for science) and I realize that the file is being processed well if it took less than 90seconds to be treated.
Obvisouly, it's not what I expect when I'm trying to take longer notes.
Originally created by @GlisseManTV on GitHub (May 26, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/14338
### Check Existing Issues
- [x] I have searched the existing issues and discussions.
- [x] I am using the latest version of Open WebUI.
### Installation Method
Docker
### Open WebUI Version
0.6.10
### Ollama Version (if applicable)
0.7.1
### Operating System
Truenas Scale 24.10.2.2
### Browser (if applicable)
Edge 136.0.3240.92
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have listed steps to reproduce the bug in detail.
### Expected Behavior
When upload a large audio file (or record it), I expect to have this file be transcripted even if the process take longer than 90seconds.
this :
until the end
### Actual Behavior
When upload a large audio file (or record it), UI seems be resetted and file continue to be treated in the background but never appear on the notes UI.
this :
until 90seconds where I got this blank screen :
### Steps to Reproduce
1. Create new note or open existing one
2. Upload a large audio file (depending of your setup, choose one which take longer than 90 seconds to be treated)
3. Wait 90 seconds and see the UI resetted.
### Logs & Screenshots
``` docker logs
2025-05-26 11:32:57.840 | INFO | open_webui.routers.audio:transcribe:781 - transcribe: /app/backend/data/uploads/9063a171-c854-40fe-8f32-81e2f3dd0993_eb00009f-c3ba-4b45-984a-e61bf56a82a0_2025 14_42.webm - {}
Chunk paths: ['/app/backend/data/uploads/9063a171-c854-40fe-8f32-81e2f3dd0993_eb00009f-c3ba-4b45-984a-e61bf56a82a0_2025 14_42_compressed.mp3']
2025-05-26 11:33:28.485 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - publicIP:0 - "GET /_app/version.json HTTP/1.1" 200 - {}
2025-05-26 11:33:52.485 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - publicIP:0 - "GET /_app/version.json HTTP/1.1" 200 - {}
2025-05-26 11:34:28.496 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - publicIP:0 - "POST /api/v1/notes/d8fbbe88-9416-4f19-9ba4-94db1e3703f3/update HTTP/1.1" 200 - {}
2025-05-26 11:34:29.489 | INFO | uvicorn.protocols.http.httptools_impl:send:476 - publicIP:0 - "GET /_app/version.json HTTP/1.1" 200 - {}
```
Edge logs
### Additional Information
Using Python - faster_whisper from external server with dual rtx 3060
model = WhisperModel("medium", device="cuda", compute_type="float16")
(.........beam_size=5)
I tried to reduce quality of transcription (only for science) and I realize that the file is being processed well if it took less than 90seconds to be treated.
Obvisouly, it's not what I expect when I'm trying to take longer notes.
Also discussed a bit here :
[Notes audio capture #13585](https://github.com/open-webui/open-webui/discussions/13585)
GiteaMirror
added the bug label 2026-04-19 22:55:51 -05:00
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @GlisseManTV on GitHub (May 26, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/14338
Check Existing Issues
Installation Method
Docker
Open WebUI Version
0.6.10
Ollama Version (if applicable)
0.7.1
Operating System
Truenas Scale 24.10.2.2
Browser (if applicable)
Edge 136.0.3240.92
Confirmation
README.md.Expected Behavior
When upload a large audio file (or record it), I expect to have this file be transcripted even if the process take longer than 90seconds.
this :
until the end
Actual Behavior
When upload a large audio file (or record it), UI seems be resetted and file continue to be treated in the background but never appear on the notes UI.
this :
until 90seconds where I got this blank screen :
Steps to Reproduce
Logs & Screenshots
Edge logs
Additional Information
Using Python - faster_whisper from external server with dual rtx 3060
model = WhisperModel("medium", device="cuda", compute_type="float16")
(.........beam_size=5)
I tried to reduce quality of transcription (only for science) and I realize that the file is being processed well if it took less than 90seconds to be treated.
Obvisouly, it's not what I expect when I'm trying to take longer notes.
Also discussed a bit here :
Notes audio capture #13585
@tjbck commented on GitHub (May 26, 2025):
Known issue with Cloudflare, please adjust your reverse proxy timeout config.