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[GH-ISSUE #13850] issue: RAG Ignored in Open WebUI v0.6.9 Despite Document Upload and Prompt Tag #17053
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Originally created by @tdiprima on GitHub (May 13, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/13850
Check Existing Issues
Installation Method
Docker
Open WebUI Version
v0.6.9
Ollama Version (if applicable)
0.6.8
Operating System
macOS Sequoia 15.4.1
Browser (if applicable)
Firefox Developer 139.0b7
Confirmation
README.md.Expected Behavior
When uploading documents to a collection and querying using the collection prefixed with
#, Open WebUI should retrieve relevant content from those documents using RAG.Actual Behavior
Despite uploading documents and using # in the query (e.g.,
#Collection What is the mission of the Department of Biomedical Informatics of Stony Brook University?), the system ignores the uploaded documents and replies with a generic, internet-based response, indicating that it didn’t access the RAG content at all.Steps to Reproduce
Install Open WebUI v0.6.9 and Ollama v0.6.8 via Docker.
Upload several documents into a collection within Open WebUI.
Use a direct RAG-enabled prompt, such as:
What is the mission of the Department of Biomedical Informatics of Stony Brook University?
Logs & Screenshots
N/A — no error messages shown, just irrelevant output.
Additional Information
I verified that the content I’m asking about is present in the uploaded files. I also confirmed that
#was used in each prompt, which is supposed to activate retrieval from the collection. It appears that Open WebUI is silently failing to perform document retrieval (RAG), or possibly not attaching the uploaded document context to the model input.