I have never put up a bug report before. If I am doing it wrong feel free to say, or to delete my post.
Originally created by @zigydk on GitHub (May 13, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/13848
### Check Existing Issues
- [x] I have searched the existing issues and discussions.
- [x] I am using the latest version of Open WebUI.
### Installation Method
Pip Install
### Open WebUI Version
0.6.9
### Ollama Version (if applicable)
_No response_
### Operating System
Windows 11
### Browser (if applicable)
_No response_
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have listed steps to reproduce the bug in detail.
### Expected Behavior
Updating using "pip install --upgrade open-webui"
and starting using: "open-webui serve" should start the server.
### Actual Behavior
After running "pip install --upgrade open-webui" my installation can no longer start. It just hangs.
I upgraded from 0.6.8 to 0.6.9
I have set the GLOBAL_LOG_LEVEL="DEBUG" to get more output. And the last line in the console is:
2025-05-13 16:48:04.914 | DEBUG | open_webui.socket.main:periodic_usage_pool_cleanup:111 - Running periodic_usage_pool_cleanup - {}
And then nothing.
I don't know how to proceed from there. Anyone got a clue?
### Steps to Reproduce
I don't know if any one else can reproduce this?
### Logs & Screenshots
2025-05-13 16:48:04.914 | DEBUG | open_webui.socket.main:periodic_usage_pool_cleanup:111 - Running periodic_usage_pool_cleanup - {}
Then hang
### Additional Information
I have never put up a bug report before. If I am doing it wrong feel free to say, or to delete my post.
GiteaMirror
added the bug label 2026-04-19 22:49:34 -05:00
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Originally created by @zigydk on GitHub (May 13, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/13848
Check Existing Issues
Installation Method
Pip Install
Open WebUI Version
0.6.9
Ollama Version (if applicable)
No response
Operating System
Windows 11
Browser (if applicable)
No response
Confirmation
README.md.Expected Behavior
Updating using "pip install --upgrade open-webui"
and starting using: "open-webui serve" should start the server.
Actual Behavior
After running "pip install --upgrade open-webui" my installation can no longer start. It just hangs.
I upgraded from 0.6.8 to 0.6.9
I have set the GLOBAL_LOG_LEVEL="DEBUG" to get more output. And the last line in the console is:
2025-05-13 16:48:04.914 | DEBUG | open_webui.socket.main:periodic_usage_pool_cleanup:111 - Running periodic_usage_pool_cleanup - {}
And then nothing.
I don't know how to proceed from there. Anyone got a clue?
Steps to Reproduce
I don't know if any one else can reproduce this?
Logs & Screenshots
2025-05-13 16:48:04.914 | DEBUG | open_webui.socket.main:periodic_usage_pool_cleanup:111 - Running periodic_usage_pool_cleanup - {}
Then hang
Additional Information
I have never put up a bug report before. If I am doing it wrong feel free to say, or to delete my post.
@Classic298 commented on GitHub (May 13, 2025):
did you delete browser cache and cookies and local storage?