The new installation still works fine on mobile browsers, but on desktop Brave, it's stuck in an infinite redirect look to itself and refuses to load. Oddly, it still works fine in Incognito mode, implying there's some old cookie that's causing the bug, however, even if I delete all my cookies in my main browser session, it still gets stuck redirecting.
The browser might be caching the redirect response itself, which I've seen happen before. You could fix this by redirecting to a URL with some random timestamp in it, or passing a "no-cache" header in the redirect response.
Actual Behavior
Open-WebUI should load and not infinitely redirect.
Steps to Reproduce
Load Web-UI in Brave after upgrading.
Logs & Screenshots
None
Additional Information
No response
Originally created by @chrisspen on GitHub (May 2, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/13436
### Check Existing Issues
- [x] I have searched the existing issues and discussions.
- [x] I am using the latest version of Open WebUI.
### Installation Method
Pip Install
### Open WebUI Version
0.6.5
### Ollama Version (if applicable)
_No response_
### Operating System
Ubuntu 24.04
### Browser (if applicable)
Brave
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have listed steps to reproduce the bug in detail.
### Expected Behavior
Open-WebUI had been working fine for me for months in both desktop and mobile browsers.
After being harassed by the nag modal demanding that I upgrade, I finally upgraded my pip+supervisor installation with:
. .env/bin/activate
pip install -U open-webui
sudo supervisorctl update openwebui
The new installation still works fine on mobile browsers, but on desktop Brave, it's stuck in an infinite redirect look to itself and refuses to load. Oddly, it still works fine in Incognito mode, implying there's some old cookie that's causing the bug, however, even if I delete all my cookies in my main browser session, it still gets stuck redirecting.
The browser might be caching the redirect response itself, which I've seen happen before. You could fix this by redirecting to a URL with some random timestamp in it, or passing a "no-cache" header in the redirect response.
### Actual Behavior
Open-WebUI should load and not infinitely redirect.
### Steps to Reproduce
Load Web-UI in Brave after upgrading.
### Logs & Screenshots
None
### Additional Information
_No response_
GiteaMirror
added the bug label 2026-04-19 22:43:47 -05:00
To anyone else who runs into this bug, this is the workaround I found.
Hold down escape to forcibly stop the redirect loop.
Open devtools.
Go to the "Application" tab.
Delete everything you can find. Not just cookies, but local storage and session storage as well, which apparently Open-WebUI uses, and which "clearing cookies" does not effect.
After that, Open-WebUI loaded and let me login.
<!-- gh-comment-id:2847455103 -->
@chrisspen commented on GitHub (May 2, 2025):
To anyone else who runs into this bug, this is the workaround I found.
1. Hold down escape to forcibly stop the redirect loop.
2. Open devtools.
3. Go to the "Application" tab.
4. Delete everything you can find. Not just cookies, but local storage and session storage as well, which apparently Open-WebUI uses, and which "clearing cookies" does not effect.
After that, Open-WebUI loaded and let me login.
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Originally created by @chrisspen on GitHub (May 2, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/13436
Check Existing Issues
Installation Method
Pip Install
Open WebUI Version
0.6.5
Ollama Version (if applicable)
No response
Operating System
Ubuntu 24.04
Browser (if applicable)
Brave
Confirmation
README.md.Expected Behavior
Open-WebUI had been working fine for me for months in both desktop and mobile browsers.
After being harassed by the nag modal demanding that I upgrade, I finally upgraded my pip+supervisor installation with:
The new installation still works fine on mobile browsers, but on desktop Brave, it's stuck in an infinite redirect look to itself and refuses to load. Oddly, it still works fine in Incognito mode, implying there's some old cookie that's causing the bug, however, even if I delete all my cookies in my main browser session, it still gets stuck redirecting.
The browser might be caching the redirect response itself, which I've seen happen before. You could fix this by redirecting to a URL with some random timestamp in it, or passing a "no-cache" header in the redirect response.
Actual Behavior
Open-WebUI should load and not infinitely redirect.
Steps to Reproduce
Load Web-UI in Brave after upgrading.
Logs & Screenshots
None
Additional Information
No response
@chrisspen commented on GitHub (May 2, 2025):
To anyone else who runs into this bug, this is the workaround I found.
After that, Open-WebUI loaded and let me login.
@tjbck commented on GitHub (May 3, 2025):
You'll have to clear a browser cache for this.