Python Package support for OpenAI's Certificate #1664

New Issue

2025-11-11T14:49:35-06:00

GiteaMirror commented

2025-11-11 14:49:35 -06:00

Originally created by @endamaco on GitHub (Aug 2, 2024).

Bug Report

Description

Bug Summary:
I've installed the python package
pip install open-webui
open-webui serve
But when I enter the OpenAI's key and try to connect I can see the following error in the console

ERROR:apps.openai.main:Connection error: Cannot connect to host api.openai.com:443 ssl:True [SSLCertVerificationError: (1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:992)')]

Steps to Reproduce:
Open WebUI (manual python, not docker). Go in admin panel -> settings -> connections -> enter OpenAI API's key and click "Verify Connection"

Expected Behavior:
Connect to OpenAI's endpoint

Actual Behavior:
An error with SSL certificates prevent it to work. If I open the OpenAI's endpoint in a browser I don't have any issue with certificates

Environment

Open WebUI Version: 0.3.10
Ollama (if applicable): N/A
Operating System: MacOS
Browser (if applicable): Chrome

Installation Method

Manual Installation

Originally created by @endamaco on GitHub (Aug 2, 2024). # Bug Report ## Description **Bug Summary:** I've installed the python package `pip install open-webui` `open-webui serve` But when I enter the OpenAI's key and try to connect I can see the following error in the console > ERROR:apps.openai.main:Connection error: Cannot connect to host api.openai.com:443 ssl:True [SSLCertVerificationError: (1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:992)')] **Steps to Reproduce:** Open WebUI (manual python, not docker). Go in admin panel -> settings -> connections -> enter OpenAI API's key and click "Verify Connection" **Expected Behavior:** Connect to OpenAI's endpoint **Actual Behavior:** An error with SSL certificates prevent it to work. If I open the OpenAI's endpoint in a browser I don't have any issue with certificates ## Environment - **Open WebUI Version:** 0.3.10 - **Ollama (if applicable):** N/A - **Operating System:** MacOS - **Browser (if applicable):** Chrome ## Installation Method Manual Installation

GiteaMirror closed this issue

2025-11-11 14:49:35 -06:00

GiteaMirror referenced this issue

2026-04-19 19:30:55 -05:00

[GH-ISSUE #1664] show a list of citation, for user to check if there is problem in LLM, or in citation #12585

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2026-04-25 02:52:06 -05:00

[GH-ISSUE #1664] show a list of citation, for user to check if there is problem in LLM, or in citation #28113

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2026-05-05 12:10:54 -05:00

[GH-ISSUE #1664] show a list of citation, for user to check if there is problem in LLM, or in citation #51251

GiteaMirror referenced this issue