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[GH-ISSUE #11657] issue: 500: Internal Error #16309

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opened 2026-04-19 22:16:13 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-19 22:16:13 -05:00
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Originally created by @hello3306 on GitHub (Mar 14, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/11657

Check Existing Issues

  • I have searched the existing issues and discussions.
  • I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

0.5.17

Ollama Version (if applicable)

No response

Operating System

windows 11

Browser (if applicable)

Chrome 133.0.6943.60

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have listed steps to reproduce the bug in detail.

Expected Behavior

我通过docker部署了open-webui，通过本地127.0.0.1:3000可以访问成功，但是用本机的ip192.168.1.3:3000登录以后500: Internal Error

Image

Actual Behavior

Image

Steps to Reproduce

Image

Logs & Screenshots

Image

Additional Information

No response

Originally created by @hello3306 on GitHub (Mar 14, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/11657 ### Check Existing Issues - [x] I have searched the existing issues and discussions. - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version 0.5.17 ### Ollama Version (if applicable) _No response_ ### Operating System windows 11 ### Browser (if applicable) Chrome 133.0.6943.60 ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have listed steps to reproduce the bug in detail. ### Expected Behavior 我通过docker部署了open-webui，通过本地127.0.0.1:3000可以访问成功，但是用本机的ip192.168.1.3:3000登录以后500: Internal Error ![Image](https://github.com/user-attachments/assets/79a1c6e2-6296-4bc1-9ea6-2a038713b757) ### Actual Behavior ![Image](https://github.com/user-attachments/assets/3fb044b4-bc8d-44c3-9bdc-448d35856947) ### Steps to Reproduce ![Image](https://github.com/user-attachments/assets/5a4e6675-816f-40fc-832f-0ac126a05237) ### Logs & Screenshots ![Image](https://github.com/user-attachments/assets/e7facfa9-5aac-42e1-badf-0c28a0957762) ### Additional Information _No response_
GiteaMirror added the bug label 2026-04-19 22:16:13 -05:00
GiteaMirror commented 2026-04-19 22:16:14 -05:00
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@SleepyYui commented on GitHub (Mar 14, 2025):

You're running version 0.5.17 and the newest one is 0.5.20. Please update and see if the issue persists.

<!-- gh-comment-id:2723831716 --> @SleepyYui commented on GitHub (Mar 14, 2025): You're running version 0.5.17 and the newest one is 0.5.20. Please update and see if the issue persists.
GiteaMirror commented 2026-04-19 22:16:15 -05:00
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@hello3306 commented on GitHub (Mar 14, 2025):

Thank you very much for your help! Your advice allowed me to successfully solve the problem. After upgrading to 5.20 everything runs smoothly!

<!-- gh-comment-id:2723996701 --> @hello3306 commented on GitHub (Mar 14, 2025): Thank you very much for your help! Your advice allowed me to successfully solve the problem. After upgrading to 5.20 everything runs smoothly!
GiteaMirror commented 2026-04-19 22:16:15 -05:00
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@hello3306 commented on GitHub (Mar 14, 2025):

您运行的是 0.5.17 版本，最新版本是 0.5.20。请更新并查看问题是否仍然存在。

Thank you very much for your help! Your advice allowed me to successfully solve the problem. After upgrading to 5.20 everything runs smoothly!

<!-- gh-comment-id:2723997834 --> @hello3306 commented on GitHub (Mar 14, 2025): > 您运行的是 0.5.17 版本，最新版本是 0.5.20。请更新并查看问题是否仍然存在。 Thank you very much for your help! Your advice allowed me to successfully solve the problem. After upgrading to 5.20 everything runs smoothly!
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Reference: github-starred/open-webui#16309
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