[GH-ISSUE #10936] Can't start fresh docker container - app can't fetch files #16082

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opened 2026-04-19 22:07:14 -05:00 by GiteaMirror · 1 comment
Owner

Originally created by @Krzemq on GitHub (Feb 27, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/10936

Bug Report


Installation Method

Docker on Synology NAS

Environment

  • Open WebUI Version: 0.5.18

  • Ollama (if applicable): nope

  • Operating System: DSM

  • Browser (if applicable): no applicable

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I am on the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Expected Behavior:

Expected to be able to create admin account at first run.

Actual Behavior:

App can't download embedding model.

Description

Bug Summary:

Error while trying to download embedding model.

Reproduction Details

Steps to Reproduce:
Run fresh docker container with:
sudo docker run -d -p 3000:8080 -v open-webui:/app/backend/data --name open-webui ghcr.io/open-webui/open-webui:latest

Logs and Screenshots

Browser Console Logs:
No applicable

Docker Container Logs:


Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
Loading WEBUI_SECRET_KEY from .webui_secret_key
/app/backend/open_webui
/app/backend
/app
INFO  [alembic.runtime.migration] Context impl SQLiteImpl.
INFO  [alembic.runtime.migration] Will assume non-transactional DDL.
INFO  [open_webui.env] 'DEFAULT_LOCALE' loaded from the latest database entry
INFO  [open_webui.env] 'DEFAULT_PROMPT_SUGGESTIONS' loaded from the latest database entry
WARNI [open_webui.env]

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO  [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.

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╚██████╔╝██║     ███████╗██║ ╚████║    ╚███╔███╔╝███████╗██████╔╝╚██████╔╝██║
 ╚═════╝ ╚═╝     ╚══════╝╚═╝  ╚═══╝     ╚══╝╚══╝ ╚══════╝╚═════╝  ╚═════╝ ╚═╝


v0.5.18 - building the best open-source AI user interface.

https://github.com/open-webui/open-webui

Fetching 30 files:   0%|          | 0/30 [00:00<?, ?it/s]Error while downloading from https://cdn-lfs.hf.co/sentence-transformers/all-MiniLM-L6-v2/a44f671e364dddbac31f203f07b91be6b0a35e51936e5ebfab65b6d9538b83ff?response-content-disposition=inline%3B+filename*%3DUTF-8%27%27model_O3.onnx%3B+filename%3D%22model_O3.onnx%22%3B&Expires=1740693237&Policy=eyJTdGF0ZW1lbnQiOlt7IkNvbmRpdGlvbiI6eyJEYXRlTGVzc1RoYW4iOnsiQVdTOkVwb2NoVGltZSI6MTc0MDY5MzIzN319LCJSZXNvdXJjZSI6Imh0dHBzOi8vY2RuLWxmcy5oZi5jby9zZW50ZW5jZS10cmFuc2Zvcm1lcnMvYWxsLU1pbmlMTS1MNi12Mi9hNDRmNjcxZTM2NGRkZGJhYzMxZjIwM2YwN2I5MWJlNmIwYTM1ZTUxOTM2ZTVlYmZhYjY1YjZkOTUzOGI4M2ZmP3Jlc3BvbnNlLWNvbnRlbnQtZGlzcG9zaXRpb249KiJ9XX0_&Signature=f5ShOuXGK4jISYCySDbj3cgx%7ETMy3oYO2cpVLAzHfaFtQQh%7EyEP8bOoPNWL0guFrWXM7xY7WVrAPgYorA5QB7aYBTQpHSXCyQpCQFifszxCBOGZ0fd5j-cPQoKvz9ho-HiSlcN4DLOR0q8RxrXge3sz4FSPzsE72wpI%7ENikKCzGBwftIUlhKgvfABmvrgn8m12qQqhSJwroSbbbZx4zfbKzI5Wu43QH8viFXP6T-GK3r-LpVTaLpkMZd5UiqUSdGvj-C7J6bx6hYcL74CXe8DT%7EeGjPyYdHA4w6ZKvtsvFin1BStaEKudUrQRoXs87rMZ-HTtnUYRjEBOyQ%7ENTwQKA__&Key-Pair-Id=K3RPWS32NSSJCE: HTTPSConnectionPool(host='cdn-lfs.hf.co', port=443): Read timed out.
Trying to resume download...

Screenshots/Screen Recordings (if applicable):

Logs show everything

Additional Information

Feel free to ask.

Originally created by @Krzemq on GitHub (Feb 27, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/10936 # Bug Report --- ## Installation Method Docker on Synology NAS ## Environment - **Open WebUI Version:** 0.5.18 - **Ollama (if applicable):** nope - **Operating System:** DSM - **Browser (if applicable):** no applicable **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [ ] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below. ## Expected Behavior: Expected to be able to create admin account at first run. ## Actual Behavior: App can't download embedding model. ## Description **Bug Summary:** Error while trying to download embedding model. ## Reproduction Details **Steps to Reproduce:** Run fresh docker container with: `sudo docker run -d -p 3000:8080 -v open-webui:/app/backend/data --name open-webui ghcr.io/open-webui/open-webui:latest` ## Logs and Screenshots **Browser Console Logs:** No applicable **Docker Container Logs:** ``` Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from .webui_secret_key /app/backend/open_webui /app/backend /app INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. INFO [open_webui.env] 'DEFAULT_LOCALE' loaded from the latest database entry INFO [open_webui.env] 'DEFAULT_PROMPT_SUGGESTIONS' loaded from the latest database entry WARNI [open_webui.env] WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS. INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. ██████╗ ██████╗ ███████╗███╗ ██╗ ██╗ ██╗███████╗██████╗ ██╗ ██╗██╗ ██╔═══██╗██╔══██╗██╔════╝████╗ ██║ ██║ ██║██╔════╝██╔══██╗██║ ██║██║ ██║ ██║██████╔╝█████╗ ██╔██╗ ██║ ██║ █╗ ██║█████╗ ██████╔╝██║ ██║██║ ██║ ██║██╔═══╝ ██╔══╝ ██║╚██╗██║ ██║███╗██║██╔══╝ ██╔══██╗██║ ██║██║ ╚██████╔╝██║ ███████╗██║ ╚████║ ╚███╔███╔╝███████╗██████╔╝╚██████╔╝██║ ╚═════╝ ╚═╝ ╚══════╝╚═╝ ╚═══╝ ╚══╝╚══╝ ╚══════╝╚═════╝ ╚═════╝ ╚═╝ v0.5.18 - building the best open-source AI user interface. https://github.com/open-webui/open-webui Fetching 30 files: 0%| | 0/30 [00:00<?, ?it/s]Error while downloading from https://cdn-lfs.hf.co/sentence-transformers/all-MiniLM-L6-v2/a44f671e364dddbac31f203f07b91be6b0a35e51936e5ebfab65b6d9538b83ff?response-content-disposition=inline%3B+filename*%3DUTF-8%27%27model_O3.onnx%3B+filename%3D%22model_O3.onnx%22%3B&Expires=1740693237&Policy=eyJTdGF0ZW1lbnQiOlt7IkNvbmRpdGlvbiI6eyJEYXRlTGVzc1RoYW4iOnsiQVdTOkVwb2NoVGltZSI6MTc0MDY5MzIzN319LCJSZXNvdXJjZSI6Imh0dHBzOi8vY2RuLWxmcy5oZi5jby9zZW50ZW5jZS10cmFuc2Zvcm1lcnMvYWxsLU1pbmlMTS1MNi12Mi9hNDRmNjcxZTM2NGRkZGJhYzMxZjIwM2YwN2I5MWJlNmIwYTM1ZTUxOTM2ZTVlYmZhYjY1YjZkOTUzOGI4M2ZmP3Jlc3BvbnNlLWNvbnRlbnQtZGlzcG9zaXRpb249KiJ9XX0_&Signature=f5ShOuXGK4jISYCySDbj3cgx%7ETMy3oYO2cpVLAzHfaFtQQh%7EyEP8bOoPNWL0guFrWXM7xY7WVrAPgYorA5QB7aYBTQpHSXCyQpCQFifszxCBOGZ0fd5j-cPQoKvz9ho-HiSlcN4DLOR0q8RxrXge3sz4FSPzsE72wpI%7ENikKCzGBwftIUlhKgvfABmvrgn8m12qQqhSJwroSbbbZx4zfbKzI5Wu43QH8viFXP6T-GK3r-LpVTaLpkMZd5UiqUSdGvj-C7J6bx6hYcL74CXe8DT%7EeGjPyYdHA4w6ZKvtsvFin1BStaEKudUrQRoXs87rMZ-HTtnUYRjEBOyQ%7ENTwQKA__&Key-Pair-Id=K3RPWS32NSSJCE: HTTPSConnectionPool(host='cdn-lfs.hf.co', port=443): Read timed out. Trying to resume download... ``` **Screenshots/Screen Recordings (if applicable):** Logs show everything ## Additional Information Feel free to ask.
Author
Owner

@tjbck commented on GitHub (Feb 27, 2025):

You'll have to wait until your embedding model is downloaded.

<!-- gh-comment-id:2689116881 --> @tjbck commented on GitHub (Feb 27, 2025): You'll have to wait until your embedding model is downloaded.
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Reference: github-starred/open-webui#16082