Open WebUI crashes after a model has been downloaded #1531

New Issue

GiteaMirror · 2025-11-11T14:46:57-06:00

GiteaMirror commented

2025-11-11 14:46:57 -06:00

Originally created by @avirgos on GitHub (Jul 16, 2024).

Bug Report

Description

I have installed ollama on a Red Hat server.
I started an open-webui container with bundled ollama support with the following command :
docker run -d -p 3000:8080 -v ollama:/root/.ollama -v open-webui:/app/backend/data --name open-webui --restart always ghcr.io/open-webui/open-webui:ollama

For professional use, in a private network, I've created a custom image of ghcr.io/open-webui/open-webui:ollama to add certificates.

The container starts up fine, but after downloading a model, open-webui crashes completely and I get the following error in the browser console :

First I tried with mixtral:8x7b, then I tried with tinyllama, but I still get the same error...
So I don't think it's a storage problem.

Thank you in advance for your help and don't hesitate to ask me if you need any further details.

Environment

Open WebUI Version: 0.3.8
Ollama (if applicable): 0.2.1
Operating System: RHEL 9.4
Browser (if applicable): Microsoft Edge

Originally created by @avirgos on GitHub (Jul 16, 2024). # Bug Report ## Description I have installed `ollama` on a Red Hat server. I started an `open-webui` container with bundled ollama support with the following command : `docker run -d -p 3000:8080 -v ollama:/root/.ollama -v open-webui:/app/backend/data --name open-webui --restart always ghcr.io/open-webui/open-webui:ollama` For professional use, in a private network, I've created a custom image of `ghcr.io/open-webui/open-webui:ollama` to add certificates. The container starts up fine, but after downloading a model, `open-webui` crashes completely and I get the following error in the browser console : ![Capture](https://github.com/user-attachments/assets/5dc2f527-4f77-4c89-a81b-e761a5c19b4c) First I tried with `mixtral:8x7b`, then I tried with `tinyllama`, but I still get the same error... So I don't think it's a storage problem. Thank you in advance for your help and don't hesitate to ask me if you need any further details. ## Environment - **Open WebUI Version:** 0.3.8 - **Ollama (if applicable):** 0.2.1 - **Operating System:** RHEL 9.4 - **Browser (if applicable):** Microsoft Edge

GiteaMirror closed this issue

2025-11-11 14:46:57 -06:00

GiteaMirror referenced this issue

2026-04-19 19:27:43 -05:00

[GH-ISSUE #1531] New Gemma:7B crashes ollama server when using open-webui #12540

GiteaMirror referenced this issue

2026-04-25 02:48:24 -05:00

[GH-ISSUE #1531] New Gemma:7B crashes ollama server when using open-webui #28068

GiteaMirror referenced this issue

2026-05-05 12:06:10 -05:00

[GH-ISSUE #1531] New Gemma:7B crashes ollama server when using open-webui #51206

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