[GH-ISSUE #8107] OpenWebUI always crashes, when pulling some web pages #15003

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opened 2026-04-19 21:17:38 -05:00 by GiteaMirror · 0 comments
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Originally created by @SlavikCA on GitHub (Dec 26, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/8107

Installation Method

OpenWebUI installed in Kubernetes cluster, Ollama runs on VM, which has RTX 3090.

Environment

  • Open WebUI Version: 0.5.1
  • Ollama (if applicable): 0.5.4
  • Browser (if applicable): Chrome
  • Model used: QWEN2.5:32b

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I am on the latest version of both Open WebUI and Ollama.
  • I have included the Docker container logs.
  • I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Actual Behavior:

  • start new chat
  • type: #https://www.soyoustart.com/us/essential-servers/
  • OpenWebUI crashes

Logs and Screenshots

Docker Container Logs:

...
INFO  [open_webui.routers.retrieval] save_docs_to_vector_db: document Low-cost Dedicated Servers - Servers at an unbeatable price 3eaecae2725f3edb83ae9b483a0da9313255bcfeeac154444a5ea6e3f80f09d
INFO  [open_webui.routers.retrieval] collection 3eaecae2725f3edb83ae9b483a0da9313255bcfeeac154444a5ea6e3f80f09d already exists
INFO  [open_webui.routers.retrieval] deleting existing collection 3eaecae2725f3edb83ae9b483a0da9313255bcfeeac154444a5ea6e3f80f09d
INFO  [open_webui.routers.retrieval] adding to collection 3eaecae2725f3edb83ae9b483a0da9313255bcfeeac154444a5ea6e3f80f09d

Additional info

Other pages / links works ok. But on this link it always crashes.

Originally created by @SlavikCA on GitHub (Dec 26, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/8107 ## Installation Method OpenWebUI installed in Kubernetes cluster, Ollama runs on VM, which has RTX 3090. ## Environment - **Open WebUI Version:** 0.5.1 - **Ollama (if applicable):** 0.5.4 - **Browser (if applicable):** Chrome - Model used: QWEN2.5:32b **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [x] I have included the Docker container logs. - [x] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below. ## Actual Behavior: - start new chat - type: `#https://www.soyoustart.com/us/essential-servers/` - OpenWebUI crashes ## Logs and Screenshots **Docker Container Logs:** ``` ... INFO [open_webui.routers.retrieval] save_docs_to_vector_db: document Low-cost Dedicated Servers - Servers at an unbeatable price 3eaecae2725f3edb83ae9b483a0da9313255bcfeeac154444a5ea6e3f80f09d INFO [open_webui.routers.retrieval] collection 3eaecae2725f3edb83ae9b483a0da9313255bcfeeac154444a5ea6e3f80f09d already exists INFO [open_webui.routers.retrieval] deleting existing collection 3eaecae2725f3edb83ae9b483a0da9313255bcfeeac154444a5ea6e3f80f09d INFO [open_webui.routers.retrieval] adding to collection 3eaecae2725f3edb83ae9b483a0da9313255bcfeeac154444a5ea6e3f80f09d ``` ## Additional info Other pages / links works ok. But on this link it always crashes.
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Reference: github-starred/open-webui#15003