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[GH-ISSUE #7591] websearch empty results #14807

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opened 2026-04-19 21:05:03 -05:00 by GiteaMirror · 0 comments
GiteaMirror commented 2026-04-19 21:05:03 -05:00
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Originally created by @unicorn667 on GitHub (Dec 4, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/7591

Installation Method

Docker compose installation using official image ghcr.io/open-webui/open-webui:main

Environment

  • Open WebUI Version: main
  • Ollama: Native installation on host system
  • Operating System: AlmaLinux
  • Browser: Firefox

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I am on the latest version of both Open WebUI and Ollama.
  • I have included the Docker container logs.
  • I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Expected Behavior:

Web search functionality should work with configured search backend (Bing).

Actual Behavior:

Web search returns empty content error:

[ERROR: The content provided is empty. Please ensure that there is text or data present before proceeding.]

Description

Bug Summary:
Web search functionality fails with empty content error when using Bing as search backend. The error occurs consistently across different search queries.

Reproduction Details

Steps to Reproduce:

  1. Configure OpenWebUI with Bing search backend in docker-compose.yml
  2. Start containers using docker-compose up -d
  3. Access web interface and attempt any web search
  4. Observe empty content error in UI and logs

Logs and Screenshots

Docker Container Logs:

Fetching pages: 0it [00:00, ?it/s]
INFO  [open_webui.apps.retrieval.main] save_docs_to_vector_db: document  e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b85
ERROR [open_webui.apps.retrieval.main] The content provided is empty. Please ensure that there is text or data present before proceeding.
Traceback (most recent call last):
  File "/app/backend/open_webui/apps/retrieval/main.py", line 1330, in process_web_search
    save_docs_to_vector_db(docs, collection_name, overwrite=True)
  File "/app/backend/open_webui/apps/retrieval/main.py", line 799, in save_docs_to_vector_db
    raise ValueError(ERROR_MESSAGES.EMPTY_CONTENT)
ValueError: The content provided is empty. Please ensure that there is text or data present before proceeding.

Additional Information

  • Using docker-compose with PostgreSQL database
  • Database tables are properly created and accessible
  • Basic chat functionality with Ollama works correctly
  • Ollama ist installed nativly directly on the server
  • Only web search functionality is affected
  • Tried with different search backends (DuckDuckGo, Bing) with same result
  • Test OpenWebui on my workstation with the Bing credentials that works fine. I asume there is a configuration issue with my docker network or config

I have configured the websearch inside the gui and not over the compose file

grafik

my docker compose file
Yes I know WEBUI_CHECK_UPDATE is an open point....

`version: '3.8'
services:
postgres:
image: postgres:14.5
container_name: webui-postgres
restart: unless-stopped
environment:
POSTGRES_DB: webui
POSTGRES_USER: webui_user
POSTGRES_PASSWORD: password
POSTGRES_HOST_AUTH_METHOD: trust
volumes:
- postgres_data:/var/lib/postgresql/data
healthcheck:
test: ["CMD-SHELL", "pg_isready -U webui_user -d webui"]
interval: 10s
timeout: 5s
retries: 5
networks:
- proxy-net

open-webui:
image: ghcr.io/open-webui/open-webui:main
container_name: open-webui
restart: unless-stopped
depends_on:
postgres:
condition: service_healthy
ports:
- "3000:8080"
environment:
- OLLAMA_API_BASE_URL=http://host.docker.internal:11434
- DATABASE_URL=postgresql://webui_user:password@postgres:5432/webui
- POSTGRES_HOST=postgres
- POSTGRES_DB=webui
- POSTGRES_USER=webui_user
- POSTGRES_PASSWORD=password
- CORS_ALLOW_ORIGIN=https://myurl
- HOST=0.0.0.0
- PORT=8080
- MICROSOFT_CLIENT_ID=12345456
- MICROSOFT_CLIENT_SECRET=12345456
- MICROSOFT_CLIENT_TENANT_ID=12345456
- OAUTH_PROVIDERS=microsoft
- ENABLE_OAUTH_SIGNUP=true
- BASE_URL=https://myurl
- WEBUI_CHECK_UPDATE=false
- WEBUI_NOTIFY_UPDATE=false
- WEBUI_DISABLE_UPDATE_CHECK=true
- DISABLE_LOCAL_REGISTRATION=true
volumes:
- /srv/docker/openwebui/data:/app/backend/data
extra_hosts:
- "host.docker.internal:host-gateway"
networks:
- proxy-net

volumes:
postgres_data:
name: webui-postgres-data

networks:
proxy-net:
external: True`

Originally created by @unicorn667 on GitHub (Dec 4, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/7591 ## Installation Method Docker compose installation using official image ghcr.io/open-webui/open-webui:main ## Environment - **Open WebUI Version:** main - **Ollama:** Native installation on host system - **Operating System:** AlmaLinux - **Browser:** Firefox **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [x] I have included the Docker container logs. - [x] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below. ## Expected Behavior: Web search functionality should work with configured search backend (Bing). ## Actual Behavior: Web search returns empty content error: ``` [ERROR: The content provided is empty. Please ensure that there is text or data present before proceeding.] ``` ## Description **Bug Summary:** Web search functionality fails with empty content error when using Bing as search backend. The error occurs consistently across different search queries. ## Reproduction Details **Steps to Reproduce:** 1. Configure OpenWebUI with Bing search backend in docker-compose.yml 2. Start containers using docker-compose up -d 3. Access web interface and attempt any web search 4. Observe empty content error in UI and logs ## Logs and Screenshots **Docker Container Logs:** ``` Fetching pages: 0it [00:00, ?it/s] INFO [open_webui.apps.retrieval.main] save_docs_to_vector_db: document e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b85 ERROR [open_webui.apps.retrieval.main] The content provided is empty. Please ensure that there is text or data present before proceeding. Traceback (most recent call last): File "/app/backend/open_webui/apps/retrieval/main.py", line 1330, in process_web_search save_docs_to_vector_db(docs, collection_name, overwrite=True) File "/app/backend/open_webui/apps/retrieval/main.py", line 799, in save_docs_to_vector_db raise ValueError(ERROR_MESSAGES.EMPTY_CONTENT) ValueError: The content provided is empty. Please ensure that there is text or data present before proceeding. ``` ## Additional Information - Using docker-compose with PostgreSQL database - Database tables are properly created and accessible - Basic chat functionality with Ollama works correctly - Ollama ist installed nativly directly on the server - Only web search functionality is affected - Tried with different search backends (DuckDuckGo, Bing) with same result - Test OpenWebui on my workstation with the Bing credentials that works fine. I asume there is a configuration issue with my docker network or config I have configured the websearch inside the gui and not over the compose file ![grafik](https://github.com/user-attachments/assets/b548167e-5cf8-4732-92b5-81ef0c147c7d) my docker compose file Yes I know WEBUI_CHECK_UPDATE is an open point.... `version: '3.8' services: postgres: image: postgres:14.5 container_name: webui-postgres restart: unless-stopped environment: POSTGRES_DB: webui POSTGRES_USER: webui_user POSTGRES_PASSWORD: password POSTGRES_HOST_AUTH_METHOD: trust volumes: - postgres_data:/var/lib/postgresql/data healthcheck: test: ["CMD-SHELL", "pg_isready -U webui_user -d webui"] interval: 10s timeout: 5s retries: 5 networks: - proxy-net open-webui: image: ghcr.io/open-webui/open-webui:main container_name: open-webui restart: unless-stopped depends_on: postgres: condition: service_healthy ports: - "3000:8080" environment: - OLLAMA_API_BASE_URL=http://host.docker.internal:11434 - DATABASE_URL=postgresql://webui_user:password@postgres:5432/webui - POSTGRES_HOST=postgres - POSTGRES_DB=webui - POSTGRES_USER=webui_user - POSTGRES_PASSWORD=password - CORS_ALLOW_ORIGIN=https://myurl - HOST=0.0.0.0 - PORT=8080 - MICROSOFT_CLIENT_ID=12345456 - MICROSOFT_CLIENT_SECRET=12345456 - MICROSOFT_CLIENT_TENANT_ID=12345456 - OAUTH_PROVIDERS=microsoft - ENABLE_OAUTH_SIGNUP=true - BASE_URL=https://myurl - WEBUI_CHECK_UPDATE=false - WEBUI_NOTIFY_UPDATE=false - WEBUI_DISABLE_UPDATE_CHECK=true - DISABLE_LOCAL_REGISTRATION=true volumes: - /srv/docker/openwebui/data:/app/backend/data extra_hosts: - "host.docker.internal:host-gateway" networks: - proxy-net volumes: postgres_data: name: webui-postgres-data networks: proxy-net: external: True`
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Reference: github-starred/open-webui#14807
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