[GH-ISSUE #7572] Unable to connect error when uploading images from iPhone #14800

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opened 2026-04-19 21:04:34 -05:00 by GiteaMirror · 0 comments

GiteaMirror commented 2026-04-19 21:04:34 -05:00

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Originally created by @benjaminyzhang on GitHub (Dec 3, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/7572

Bug Report

Important Notes

• Before submitting a bug report: Please check the Issues or Discussions section to see if a similar issue or feature request has already been posted. It's likely we're already tracking it! If you’re unsure, start a discussion post first. This will help us efficiently focus on improving the project.

• Collaborate respectfully: We value a constructive attitude, so please be mindful of your communication. If negativity is part of your approach, our capacity to engage may be limited. We’re here to help if you’re open to learning and communicating positively. Remember, Open WebUI is a volunteer-driven project managed by a single maintainer and supported by contributors who also have full-time jobs. We appreciate your time and ask that you respect ours.

• Contributing: If you encounter an issue, we highly encourage you to submit a pull request or fork the project. We actively work to prevent contributor burnout to maintain the quality and continuity of Open WebUI.

• Bug reproducibility: If a bug cannot be reproduced with a :main or :dev Docker setup, or a pip install with Python 3.11, it may require additional help from the community. In such cases, we will move it to the "issues" Discussions section due to our limited resources. We encourage the community to assist with these issues. Remember, it’s not that the issue doesn’t exist; we need your help!

Note: Please remove the notes above when submitting your post. Thank you for your understanding and support!

---

Installation Method

Docker Compose

Environment

• Open WebUI Version: v0.4.6

• Ollama (if applicable): no

• Operating System: Centos 7

• Browser (if applicable): iOS

Confirmation:

• I have read and followed all the instructions provided in the README.md.
• I am on the latest version of both Open WebUI and Ollama.
• I have included the browser console logs.
• I have included the Docker container logs.
• I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Expected Behavior:

When uploading pictures from iPhone, gpt-4o can describe the pictures normally.

Actual Behavior:

I uploaded a picture on my iPhone and asked gpt-4o to describe the picture. Then open-webui prompted that it could not connect to gpt-4o.

Description

Bug Summary:

Once the iPhone uploads the picture and asks for a description, the GPT-4O will indicate that there is a problem with the connection.

Reproduction Details

Steps to Reproduce:

1. Click to upload an image in the iPhone's PWA app
2. Ask gpt-4o to describe the image
3. Wait for 2 minutes, gpt-4o reports an error.

Logs and Screenshots

Browser Console Logs:
[Include relevant browser console logs, if applicable]

Docker Container Logs:

open-webui  | INFO:     221.220.129.48:0 - "POST /ws/socket.io/?EIO=4&transport=polling&t=PECj9u2&sid=ND7myFELzAuwSpUNAABr HTTP/1.0" 500 Internal Server Error
open-webui  | ERROR:    Exception in ASGI application
open-webui  |   + Exception Group Traceback (most recent call last):
open-webui  |   |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 87, in collapse_excgroups
open-webui  |   |     yield
open-webui  |   |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 190, in __call__
open-webui  |   |     async with anyio.create_task_group() as task_group:
open-webui  |   |   File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 763, in __aexit__
open-webui  |   |     raise BaseExceptionGroup(
open-webui  |   | ExceptionGroup: unhandled errors in a TaskGroup (1 sub-exception)
open-webui  |   +-+---------------- 1 ----------------
open-webui  |     | Traceback (most recent call last):
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 401, in run_asgi
open-webui  |     |     result = await app(  # type: ignore[func-returns-value]
open-webui  |     |              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 70, in __call__
open-webui  |     |     return await self.app(scope, receive, send)
open-webui  |     |            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__
open-webui  |     |     await super().__call__(scope, receive, send)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__
open-webui  |     |     await self.middleware_stack(scope, receive, send)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__
open-webui  |     |     raise exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__
open-webui  |     |     await self.app(scope, receive, _send)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     |     with collapse_excgroups():
open-webui  |     |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     |     self.gen.throw(typ, value, traceback)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     |     raise exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     |     response = await self.dispatch_func(request, call_next)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/app/backend/open_webui/main.py", line 1019, in inspect_websocket
open-webui  |     |     return await call_next(request)
open-webui  |     |            ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     |     raise app_exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     |     with collapse_excgroups():
open-webui  |     |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     |     self.gen.throw(typ, value, traceback)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     |     raise exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     |     response = await self.dispatch_func(request, call_next)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/app/backend/open_webui/main.py", line 998, in update_embedding_function
open-webui  |     |     response = await call_next(request)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     |     raise app_exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     |     with collapse_excgroups():
open-webui  |     |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     |     self.gen.throw(typ, value, traceback)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     |     raise exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     |     response = await self.dispatch_func(request, call_next)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/app/backend/open_webui/main.py", line 990, in check_url
open-webui  |     |     response = await call_next(request)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     |     raise app_exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     |     with collapse_excgroups():
open-webui  |     |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     |     self.gen.throw(typ, value, traceback)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     |     raise exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     |     response = await self.dispatch_func(request, call_next)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/app/backend/open_webui/main.py", line 980, in commit_session_after_request
open-webui  |     |     response = await call_next(request)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     |     raise app_exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     |     with collapse_excgroups():
open-webui  |     |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     |     self.gen.throw(typ, value, traceback)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     |     raise exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     |     response = await self.dispatch_func(request, call_next)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/app/backend/open_webui/utils/security_headers.py", line 11, in dispatch
open-webui  |     |     response = await call_next(request)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     |     raise app_exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 93, in __call__
open-webui  |     |     await self.simple_response(scope, receive, send, request_headers=headers)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 148, in simple_response
open-webui  |     |     await self.app(scope, receive, send)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     |     with collapse_excgroups():
open-webui  |     |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     |     self.gen.throw(typ, value, traceback)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     |     raise exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     |     response = await self.dispatch_func(request, call_next)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/app/backend/open_webui/main.py", line 959, in dispatch
open-webui  |     |     response = await call_next(request)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     |     raise app_exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     |     with collapse_excgroups():
open-webui  |     |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     |     self.gen.throw(typ, value, traceback)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     |     raise exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     |     response = await self.dispatch_func(request, call_next)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/app/backend/open_webui/main.py", line 872, in dispatch
open-webui  |     |     return await call_next(request)
open-webui  |     |            ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     |     raise app_exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     |     with collapse_excgroups():
open-webui  |     |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     |     self.gen.throw(typ, value, traceback)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     |     raise exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     |     response = await self.dispatch_func(request, call_next)
open-webui  |     |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/app/backend/open_webui/main.py", line 595, in dispatch
open-webui  |     |     return await call_next(request)
open-webui  |     |            ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     |     raise app_exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/exceptions.py", line 65, in __call__
open-webui  |     |     await wrap_app_handling_exceptions(self.app, conn)(scope, receive, send)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 64, in wrapped_app
open-webui  |     |     raise exc
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app
open-webui  |     |     await app(scope, receive, sender)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 756, in __call__
open-webui  |     |     await self.middleware_stack(scope, receive, send)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 776, in app
open-webui  |     |     await route.handle(scope, receive, send)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 485, in handle
open-webui  |     |     await self.app(scope, receive, send)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/engineio/async_drivers/asgi.py", line 68, in __call__
open-webui  |     |     await self.engineio_server.handle_request(scope, receive, send)
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/socketio/async_server.py", line 451, in handle_request
open-webui  |     |     return await self.eio.handle_request(*args, **kwargs)
open-webui  |     |            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/engineio/async_server.py", line 315, in handle_request
open-webui  |     |     socket = self._get_socket(sid)
open-webui  |     |              ^^^^^^^^^^^^^^^^^^^^^
open-webui  |     |   File "/usr/local/lib/python3.11/site-packages/engineio/base_server.py", line 229, in _get_socket
open-webui  |     |     raise KeyError('Session is disconnected')
open-webui  |     | KeyError: 'Session is disconnected'
open-webui  |     +------------------------------------
open-webui  | 
open-webui  | During handling of the above exception, another exception occurred:
open-webui  | 
open-webui  | Traceback (most recent call last):
open-webui  |   File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 401, in run_asgi
open-webui  |     result = await app(  # type: ignore[func-returns-value]
open-webui  |              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 70, in __call__
open-webui  |     return await self.app(scope, receive, send)
open-webui  |            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__
open-webui  |     await super().__call__(scope, receive, send)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__
open-webui  |     await self.middleware_stack(scope, receive, send)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__
open-webui  |     raise exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__
open-webui  |     await self.app(scope, receive, _send)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     with collapse_excgroups():
open-webui  |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     self.gen.throw(typ, value, traceback)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     raise exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     response = await self.dispatch_func(request, call_next)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/app/backend/open_webui/main.py", line 1019, in inspect_websocket
open-webui  |     return await call_next(request)
open-webui  |            ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     raise app_exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     with collapse_excgroups():
open-webui  |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     self.gen.throw(typ, value, traceback)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     raise exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     response = await self.dispatch_func(request, call_next)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/app/backend/open_webui/main.py", line 998, in update_embedding_function
open-webui  |     response = await call_next(request)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     raise app_exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     with collapse_excgroups():
open-webui  |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     self.gen.throw(typ, value, traceback)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     raise exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     response = await self.dispatch_func(request, call_next)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/app/backend/open_webui/main.py", line 990, in check_url
open-webui  |     response = await call_next(request)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     raise app_exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     with collapse_excgroups():
open-webui  |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     self.gen.throw(typ, value, traceback)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     raise exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     response = await self.dispatch_func(request, call_next)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/app/backend/open_webui/main.py", line 980, in commit_session_after_request
open-webui  |     response = await call_next(request)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     raise app_exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     with collapse_excgroups():
open-webui  |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     self.gen.throw(typ, value, traceback)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     raise exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     response = await self.dispatch_func(request, call_next)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/app/backend/open_webui/utils/security_headers.py", line 11, in dispatch
open-webui  |     response = await call_next(request)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     raise app_exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 93, in __call__
open-webui  |     await self.simple_response(scope, receive, send, request_headers=headers)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 148, in simple_response
open-webui  |     await self.app(scope, receive, send)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     with collapse_excgroups():
open-webui  |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     self.gen.throw(typ, value, traceback)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     raise exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     response = await self.dispatch_func(request, call_next)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/app/backend/open_webui/main.py", line 959, in dispatch
open-webui  |     response = await call_next(request)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     raise app_exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     with collapse_excgroups():
open-webui  |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     self.gen.throw(typ, value, traceback)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     raise exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     response = await self.dispatch_func(request, call_next)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/app/backend/open_webui/main.py", line 872, in dispatch
open-webui  |     return await call_next(request)
open-webui  |            ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     raise app_exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
open-webui  |     with collapse_excgroups():
open-webui  |   File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
open-webui  |     self.gen.throw(typ, value, traceback)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
open-webui  |     raise exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
open-webui  |     response = await self.dispatch_func(request, call_next)
open-webui  |                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/app/backend/open_webui/main.py", line 595, in dispatch
open-webui  |     return await call_next(request)
open-webui  |            ^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next
open-webui  |     raise app_exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro
open-webui  |     await self.app(scope, receive_or_disconnect, send_no_error)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/middleware/exceptions.py", line 65, in __call__
open-webui  |     await wrap_app_handling_exceptions(self.app, conn)(scope, receive, send)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 64, in wrapped_app
open-webui  |     raise exc
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app
open-webui  |     await app(scope, receive, sender)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 756, in __call__
open-webui  |     await self.middleware_stack(scope, receive, send)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 776, in app
open-webui  |     await route.handle(scope, receive, send)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 485, in handle
open-webui  |     await self.app(scope, receive, send)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/engineio/async_drivers/asgi.py", line 68, in __call__
open-webui  |     await self.engineio_server.handle_request(scope, receive, send)
open-webui  |   File "/usr/local/lib/python3.11/site-packages/socketio/async_server.py", line 451, in handle_request
open-webui  |     return await self.eio.handle_request(*args, **kwargs)
open-webui  |            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/usr/local/lib/python3.11/site-packages/engineio/async_server.py", line 315, in handle_request
open-webui  |     socket = self._get_socket(sid)
open-webui  |              ^^^^^^^^^^^^^^^^^^^^^
open-webui  |   File "/usr/local/lib/python3.11/site-packages/engineio/base_server.py", line 229, in _get_socket
open-webui  |     raise KeyError('Session is disconnected')
open-webui  | KeyError: 'Session is disconnected'

Screenshots/Screen Recordings (if applicable):

Additional Information

When uploading pictures via a computer browser, gpt-4o can describe the pictures normally.

Note

If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!

Originally created by @benjaminyzhang on GitHub (Dec 3, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/7572 # Bug Report ## Important Notes - **Before submitting a bug report**: Please check the Issues or Discussions section to see if a similar issue or feature request has already been posted. It's likely we're already tracking it! If you’re unsure, start a discussion post first. This will help us efficiently focus on improving the project. - **Collaborate respectfully**: We value a constructive attitude, so please be mindful of your communication. If negativity is part of your approach, our capacity to engage may be limited. We’re here to help if you’re open to learning and communicating positively. Remember, Open WebUI is a volunteer-driven project managed by a single maintainer and supported by contributors who also have full-time jobs. We appreciate your time and ask that you respect ours. - **Contributing**: If you encounter an issue, we highly encourage you to submit a pull request or fork the project. We actively work to prevent contributor burnout to maintain the quality and continuity of Open WebUI. - **Bug reproducibility**: If a bug cannot be reproduced with a `:main` or `:dev` Docker setup, or a pip install with Python 3.11, it may require additional help from the community. In such cases, we will move it to the "issues" Discussions section due to our limited resources. We encourage the community to assist with these issues. Remember, it’s not that the issue doesn’t exist; we need your help! Note: Please remove the notes above when submitting your post. Thank you for your understanding and support! --- ## Installation Method Docker Compose ## Environment - **Open WebUI Version:** v0.4.6 - **Ollama (if applicable):** no - **Operating System:** Centos 7 - **Browser (if applicable):** iOS **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below. ## Expected Behavior: When uploading pictures from iPhone, gpt-4o can describe the pictures normally. ## Actual Behavior: I uploaded a picture on my iPhone and asked gpt-4o to describe the picture. Then open-webui prompted that it could not connect to gpt-4o. ## Description **Bug Summary:** Once the iPhone uploads the picture and asks for a description, the GPT-4O will indicate that there is a problem with the connection. ## Reproduction Details **Steps to Reproduce:** 1. Click to upload an image in the iPhone's PWA app 2. Ask gpt-4o to describe the image 3. Wait for 2 minutes, gpt-4o reports an error. ## Logs and Screenshots **Browser Console Logs:** [Include relevant browser console logs, if applicable] **Docker Container Logs:** ``` open-webui | INFO: 221.220.129.48:0 - "POST /ws/socket.io/?EIO=4&transport=polling&t=PECj9u2&sid=ND7myFELzAuwSpUNAABr HTTP/1.0" 500 Internal Server Error open-webui | ERROR: Exception in ASGI application open-webui | + Exception Group Traceback (most recent call last): open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 87, in collapse_excgroups open-webui | | yield open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 190, in __call__ open-webui | | async with anyio.create_task_group() as task_group: open-webui | | File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 763, in __aexit__ open-webui | | raise BaseExceptionGroup( open-webui | | ExceptionGroup: unhandled errors in a TaskGroup (1 sub-exception) open-webui | +-+---------------- 1 ---------------- open-webui | | Traceback (most recent call last): open-webui | | File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 401, in run_asgi open-webui | | result = await app( # type: ignore[func-returns-value] open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 70, in __call__ open-webui | | return await self.app(scope, receive, send) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__ open-webui | | await super().__call__(scope, receive, send) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__ open-webui | | await self.middleware_stack(scope, receive, send) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__ open-webui | | raise exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__ open-webui | | await self.app(scope, receive, _send) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | | with collapse_excgroups(): open-webui | | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | | self.gen.throw(typ, value, traceback) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | | raise exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | | response = await self.dispatch_func(request, call_next) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/app/backend/open_webui/main.py", line 1019, in inspect_websocket open-webui | | return await call_next(request) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | | raise app_exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | | with collapse_excgroups(): open-webui | | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | | self.gen.throw(typ, value, traceback) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | | raise exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | | response = await self.dispatch_func(request, call_next) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/app/backend/open_webui/main.py", line 998, in update_embedding_function open-webui | | response = await call_next(request) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | | raise app_exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | | with collapse_excgroups(): open-webui | | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | | self.gen.throw(typ, value, traceback) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | | raise exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | | response = await self.dispatch_func(request, call_next) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/app/backend/open_webui/main.py", line 990, in check_url open-webui | | response = await call_next(request) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | | raise app_exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | | with collapse_excgroups(): open-webui | | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | | self.gen.throw(typ, value, traceback) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | | raise exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | | response = await self.dispatch_func(request, call_next) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/app/backend/open_webui/main.py", line 980, in commit_session_after_request open-webui | | response = await call_next(request) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | | raise app_exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | | with collapse_excgroups(): open-webui | | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | | self.gen.throw(typ, value, traceback) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | | raise exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | | response = await self.dispatch_func(request, call_next) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/app/backend/open_webui/utils/security_headers.py", line 11, in dispatch open-webui | | response = await call_next(request) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | | raise app_exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 93, in __call__ open-webui | | await self.simple_response(scope, receive, send, request_headers=headers) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 148, in simple_response open-webui | | await self.app(scope, receive, send) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | | with collapse_excgroups(): open-webui | | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | | self.gen.throw(typ, value, traceback) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | | raise exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | | response = await self.dispatch_func(request, call_next) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/app/backend/open_webui/main.py", line 959, in dispatch open-webui | | response = await call_next(request) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | | raise app_exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | | with collapse_excgroups(): open-webui | | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | | self.gen.throw(typ, value, traceback) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | | raise exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | | response = await self.dispatch_func(request, call_next) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/app/backend/open_webui/main.py", line 872, in dispatch open-webui | | return await call_next(request) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | | raise app_exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | | with collapse_excgroups(): open-webui | | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | | self.gen.throw(typ, value, traceback) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | | raise exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | | response = await self.dispatch_func(request, call_next) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/app/backend/open_webui/main.py", line 595, in dispatch open-webui | | return await call_next(request) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | | raise app_exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/exceptions.py", line 65, in __call__ open-webui | | await wrap_app_handling_exceptions(self.app, conn)(scope, receive, send) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 64, in wrapped_app open-webui | | raise exc open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app open-webui | | await app(scope, receive, sender) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 756, in __call__ open-webui | | await self.middleware_stack(scope, receive, send) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 776, in app open-webui | | await route.handle(scope, receive, send) open-webui | | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 485, in handle open-webui | | await self.app(scope, receive, send) open-webui | | File "/usr/local/lib/python3.11/site-packages/engineio/async_drivers/asgi.py", line 68, in __call__ open-webui | | await self.engineio_server.handle_request(scope, receive, send) open-webui | | File "/usr/local/lib/python3.11/site-packages/socketio/async_server.py", line 451, in handle_request open-webui | | return await self.eio.handle_request(*args, **kwargs) open-webui | | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/usr/local/lib/python3.11/site-packages/engineio/async_server.py", line 315, in handle_request open-webui | | socket = self._get_socket(sid) open-webui | | ^^^^^^^^^^^^^^^^^^^^^ open-webui | | File "/usr/local/lib/python3.11/site-packages/engineio/base_server.py", line 229, in _get_socket open-webui | | raise KeyError('Session is disconnected') open-webui | | KeyError: 'Session is disconnected' open-webui | +------------------------------------ open-webui | open-webui | During handling of the above exception, another exception occurred: open-webui | open-webui | Traceback (most recent call last): open-webui | File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 401, in run_asgi open-webui | result = await app( # type: ignore[func-returns-value] open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 70, in __call__ open-webui | return await self.app(scope, receive, send) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__ open-webui | await super().__call__(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__ open-webui | await self.middleware_stack(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__ open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__ open-webui | await self.app(scope, receive, _send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | with collapse_excgroups(): open-webui | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | self.gen.throw(typ, value, traceback) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | response = await self.dispatch_func(request, call_next) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/app/backend/open_webui/main.py", line 1019, in inspect_websocket open-webui | return await call_next(request) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | raise app_exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | with collapse_excgroups(): open-webui | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | self.gen.throw(typ, value, traceback) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | response = await self.dispatch_func(request, call_next) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/app/backend/open_webui/main.py", line 998, in update_embedding_function open-webui | response = await call_next(request) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | raise app_exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | with collapse_excgroups(): open-webui | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | self.gen.throw(typ, value, traceback) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | response = await self.dispatch_func(request, call_next) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/app/backend/open_webui/main.py", line 990, in check_url open-webui | response = await call_next(request) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | raise app_exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | with collapse_excgroups(): open-webui | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | self.gen.throw(typ, value, traceback) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | response = await self.dispatch_func(request, call_next) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/app/backend/open_webui/main.py", line 980, in commit_session_after_request open-webui | response = await call_next(request) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | raise app_exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | with collapse_excgroups(): open-webui | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | self.gen.throw(typ, value, traceback) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | response = await self.dispatch_func(request, call_next) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/app/backend/open_webui/utils/security_headers.py", line 11, in dispatch open-webui | response = await call_next(request) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | raise app_exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 93, in __call__ open-webui | await self.simple_response(scope, receive, send, request_headers=headers) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 148, in simple_response open-webui | await self.app(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | with collapse_excgroups(): open-webui | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | self.gen.throw(typ, value, traceback) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | response = await self.dispatch_func(request, call_next) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/app/backend/open_webui/main.py", line 959, in dispatch open-webui | response = await call_next(request) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | raise app_exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | with collapse_excgroups(): open-webui | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | self.gen.throw(typ, value, traceback) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | response = await self.dispatch_func(request, call_next) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/app/backend/open_webui/main.py", line 872, in dispatch open-webui | return await call_next(request) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | raise app_exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__ open-webui | with collapse_excgroups(): open-webui | File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__ open-webui | self.gen.throw(typ, value, traceback) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__ open-webui | response = await self.dispatch_func(request, call_next) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/app/backend/open_webui/main.py", line 595, in dispatch open-webui | return await call_next(request) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 165, in call_next open-webui | raise app_exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 151, in coro open-webui | await self.app(scope, receive_or_disconnect, send_no_error) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/middleware/exceptions.py", line 65, in __call__ open-webui | await wrap_app_handling_exceptions(self.app, conn)(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 64, in wrapped_app open-webui | raise exc open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app open-webui | await app(scope, receive, sender) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 756, in __call__ open-webui | await self.middleware_stack(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 776, in app open-webui | await route.handle(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 485, in handle open-webui | await self.app(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/engineio/async_drivers/asgi.py", line 68, in __call__ open-webui | await self.engineio_server.handle_request(scope, receive, send) open-webui | File "/usr/local/lib/python3.11/site-packages/socketio/async_server.py", line 451, in handle_request open-webui | return await self.eio.handle_request(*args, **kwargs) open-webui | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/engineio/async_server.py", line 315, in handle_request open-webui | socket = self._get_socket(sid) open-webui | ^^^^^^^^^^^^^^^^^^^^^ open-webui | File "/usr/local/lib/python3.11/site-packages/engineio/base_server.py", line 229, in _get_socket open-webui | raise KeyError('Session is disconnected') open-webui | KeyError: 'Session is disconnected' ``` **Screenshots/Screen Recordings (if applicable):**  ## Additional Information When uploading pictures via a computer browser, gpt-4o can describe the pictures normally.  ## Note If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!

GiteaMirror closed this issue 2026-04-19 21:04:35 -05:00

GiteaMirror referenced this issue 2026-04-19 23:05:51 -05:00

[GH-ISSUE #14800] issue: Regression LLaVA-Phi3 model fail with 'text input must be of type str' on image-only submission #17365

GiteaMirror referenced this issue 2026-04-25 06:44:48 -05:00

[GH-ISSUE #14800] issue: Regression LLaVA-Phi3 model fail with 'text input must be of type str' on image-only submission #32894

GiteaMirror referenced this issue 2026-05-05 18:32:47 -05:00

[GH-ISSUE #14800] issue: Regression LLaVA-Phi3 model fail with 'text input must be of type str' on image-only submission #56031

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Reference: github-starred/open-webui#14800