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[GH-ISSUE #7528] Web search - result returned; LLM reports no access #14777
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Originally created by @ivostoykov on GitHub (Dec 2, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/7528
Bug Report
Installation Method
Environment
Open WebUI Version: [v0.4.7 (latest)]
Ollama (if applicable): [0.4.6]
Operating System: [Ubuntu 24.04.1 LTS]
Browser (if applicable): [Version 131.0.6778.85 (Official Build) (64-bit)]
Web Search Settings:
duckduckgoWeb search enabled in the settings and in the chat.Confirmation:
Expected Behavior:
return web search result of the prompt:
search the web about podman and count the results returnedActual Behavior:
LLM response:
Unfortunately, I don't have access to your query or any external sourcesDescription
From the Chrome DevTool Console, it is visible that there is a response.
Bug Summary:
Prompt:
search the web about podman and count the results returnedLLM response:
Web search response (DevTool console:
Reproduction Details
Steps to Reproduce:
duckduckgoas a search engine and saveLogs and Screenshots
Browser Console Logs:
chrome_console.log
Docker Container Logs:
owui.log
Screenshots/Screen Recordings (if applicable):


Additional Information
The same behaviour is reproduced when replace duckduckgo with searxng (in another container)
The searxng instance is created with this command:
From the searxng log is visible that the request is successful and a json is returned. LLM response is though the same - no access to external resources.
Thank you