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[GH-ISSUE #6205] Error uploading file for knowledge #14281

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opened 2026-04-19 20:41:48 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-04-19 20:41:48 -05:00
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Originally created by @mazierovictor on GitHub (Oct 16, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/6205

Bug Report

I am trying to attach files in Workspace > Knowledge and I am getting error 400: 'NoneType' object has no attribute 'ids' and I am not able to resolve it

Installation Method

My installation is docker based

Environment

  • Open WebUI Version: v0.3.32

  • I am using Groq as AI model

  • Operating System: Ubuntu Linux 24.04.1 (Server)

Confirmation:

  • [x ] I have read and followed all instructions provided in README.md.
  • [x ] I am using the latest version of Open WebUI and Ollama.
  • [ x ] I have included the browser console logs.
  • [ x ] I have included the Docker container logs.
  • [x ] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Expected behavior:

I expected the file to be attached to the knowledge base without any major problems.

Actual behavior:

When trying to upload the file to the knowledge base, whether it is pdf and/or txt, the error displayed is 400: 'NoneType' object has no attribute 'ids' during the upload.

Description

Bug summary:
Given the above, the error occurs when trying to attach files within the Workspace > Knowledge Menu, when creating a knowledge base and trying to upload any file, the error 400: 'NoneType' object has no attribute 'ids' occurs during the upload and the system crashes, causing the page to need to be refreshed.

Reproduction details

Steps to reproduce:
[Describe the steps to reproduce the bug. Please be as detailed as possible.]

Logs and Screenshots

Browser console logs:
logs_browse.txt

Docker container logs:
logs_docker.txt

Screenshots/screen recordings (if applicable):
image

Originally created by @mazierovictor on GitHub (Oct 16, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/6205 # Bug Report I am trying to attach files in Workspace > Knowledge and I am getting error 400: 'NoneType' object has no attribute 'ids' and I am not able to resolve it ## Installation Method My installation is docker based ## Environment - **Open WebUI Version:** v0.3.32 - I am using Groq as AI model - **Operating System:** Ubuntu Linux 24.04.1 (Server) **Confirmation:** - [x ] I have read and followed all instructions provided in README.md. - [x ] I am using the latest version of Open WebUI and Ollama. - [ x ] I have included the browser console logs. - [ x ] I have included the Docker container logs. - [x ] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below. ## Expected behavior: I expected the file to be attached to the knowledge base without any major problems. ## Actual behavior: When trying to upload the file to the knowledge base, whether it is pdf and/or txt, the error displayed is 400: 'NoneType' object has no attribute 'ids' during the upload. ## Description **Bug summary:** Given the above, the error occurs when trying to attach files within the Workspace > Knowledge Menu, when creating a knowledge base and trying to upload any file, the error 400: 'NoneType' object has no attribute 'ids' occurs during the upload and the system crashes, causing the page to need to be refreshed. ## Reproduction details **Steps to reproduce:** [Describe the steps to reproduce the bug. Please be as detailed as possible.] ## Logs and Screenshots **Browser console logs:** [logs_browse.txt](https://github.com/user-attachments/files/17388020/logs_browse.txt) **Docker container logs:** [logs_docker.txt](https://github.com/user-attachments/files/17388021/logs_docker.txt) **Screenshots/screen recordings (if applicable):** ![image](https://github.com/user-attachments/assets/a7c81db5-9ca7-40fe-9d94-cb94268af960)
GiteaMirror commented 2026-04-19 20:41:49 -05:00
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@mazierovictor commented on GitHub (Oct 16, 2024):

The error was caused because I was using a hugging face Embedding, when I returned to the standard Embedding model engine the error no longer existed.

So there is some problem with using third party Embedding.

<!-- gh-comment-id:2415577685 --> @mazierovictor commented on GitHub (Oct 16, 2024): The error was caused because I was using a hugging face Embedding, when I returned to the standard Embedding model engine the error no longer existed. So there is some problem with using third party Embedding.
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Reference: github-starred/open-webui#14281
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