[GH-ISSUE #21140] issue: Uploaded model does not show if PC is disconnected from the internet #139122

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opened 2026-05-25 12:26:06 -05:00 by GiteaMirror · 2 comments
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Originally created by @jekv2 on GitHub (Feb 3, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/21140

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Pip Install

Open WebUI Version

v0.7.2

Ollama Version (if applicable)

0.15.4

Operating System

Windows 10 22H2

Browser (if applicable)

Waterfox

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

Model should show whether internet access or not

Actual Behavior

Upload a GGUF Olama compatible Model "DeepSeek-R1-Distill-Qwen-7B-Uncensored.i1-Q4_K_M.gguf, downloaded from hugging face" to Open WebUI/Ollama with experimental under Admin Settings/Models/Manage Models.

And rebooting with ethernet cable unplugged from the PC, fireup ollama and open webUI from powershell
open-webui serve

Jump to http://localhost:8080/admin/settings/models with a browser, and DeepSeek-R1-Distill-Qwen-7B-Uncensored.i1-Q4_K_M.gguf does not show up under Admin Settings/Models/Manage Models, but shows up under Manage Models without ethernet cord unplugged.

Image

Now plug ethernet cable in and the model appears under Admin Settings/Models.

Image

Steps to Reproduce

Upload a GUFF Olama compatible Model "DeepSeek-R1-Distill-Qwen-7B-Uncensored.i1-Q4_K_M.gguf, downloaded from hugging face" to Open WebUI/Ollama with experimental under Admin Settings/Models/Manage Models.

And rebooting with ethernet cable unplugged from the PC, fireup ollama and open webUI from powershell
open-webui serve

Jump to http://localhost:8080/admin/settings/models with a browser, and DeepSeek-R1-Distill-Qwen-7B-Uncensored.i1-Q4_K_M.gguf does not show up under Admin Settings/Models/Manage Models, but shows up under Manage Models without ethernet cord unplugged.

Image

Now plug ethernet cable in and the model appears under Admin Settings/Models.

Image

Logs & Screenshots

Additional Information

No response

Originally created by @jekv2 on GitHub (Feb 3, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/21140 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Pip Install ### Open WebUI Version v0.7.2 ### Ollama Version (if applicable) 0.15.4 ### Operating System Windows 10 22H2 ### Browser (if applicable) Waterfox ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior Model should show whether internet access or not ### Actual Behavior Upload a GGUF Olama compatible Model "DeepSeek-R1-Distill-Qwen-7B-Uncensored.i1-Q4_K_M.gguf, downloaded from hugging face" to Open WebUI/Ollama with experimental under Admin Settings/Models/Manage Models. And rebooting with ethernet cable unplugged from the PC, fireup ollama and open webUI from powershell open-webui serve Jump to http://localhost:8080/admin/settings/models with a browser, and DeepSeek-R1-Distill-Qwen-7B-Uncensored.i1-Q4_K_M.gguf does not show up under Admin Settings/Models/Manage Models, but shows up under Manage Models without ethernet cord unplugged. <img width="1266" height="736" alt="Image" src="https://github.com/user-attachments/assets/adf97515-4010-42cb-b42b-2fdcfde71669" /> Now plug ethernet cable in and the model appears under Admin Settings/Models. <img width="1258" height="258" alt="Image" src="https://github.com/user-attachments/assets/db01f920-bac0-4850-bcdd-0d1a7096ea80" /> ### Steps to Reproduce Upload a GUFF Olama compatible Model "DeepSeek-R1-Distill-Qwen-7B-Uncensored.i1-Q4_K_M.gguf, downloaded from hugging face" to Open WebUI/Ollama with experimental under Admin Settings/Models/Manage Models. And rebooting with ethernet cable unplugged from the PC, fireup ollama and open webUI from powershell open-webui serve Jump to http://localhost:8080/admin/settings/models with a browser, and DeepSeek-R1-Distill-Qwen-7B-Uncensored.i1-Q4_K_M.gguf does not show up under Admin Settings/Models/Manage Models, but shows up under Manage Models without ethernet cord unplugged. <img width="1266" height="736" alt="Image" src="https://github.com/user-attachments/assets/adf97515-4010-42cb-b42b-2fdcfde71669" /> Now plug ethernet cable in and the model appears under Admin Settings/Models. <img width="1258" height="258" alt="Image" src="https://github.com/user-attachments/assets/db01f920-bac0-4850-bcdd-0d1a7096ea80" /> ### Logs & Screenshots ### Additional Information _No response_
GiteaMirror added the bug label 2026-05-25 12:26:06 -05:00
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Owner

@owui-terminator[bot] commented on GitHub (Feb 3, 2026):

🔍 Similar Issues Found

I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:

  1. #20824 issue: Response from model does not appear until page refresh
    by NTShop • Jan 20, 2026 • bug

💡 Tips:

  • If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
  • If you found a solution in any of these issues, please share it here to help others

This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.

<!-- gh-comment-id:3844346669 --> @owui-terminator[bot] commented on GitHub (Feb 3, 2026): 🔍 **Similar Issues Found** I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions: 1. [#20824](https://github.com/open-webui/open-webui/issues/20824) **issue: Response from model does not appear until page refresh** *by NTShop • Jan 20, 2026 • `bug`* --- 💡 **Tips:** - If this is a duplicate, please consider closing this issue and adding any additional details to the existing one - If you found a solution in any of these issues, please share it here to help others *This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
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@jekv2 commented on GitHub (Feb 3, 2026):

open-webui serve

2026-02-03 17:32:16.748 | ERROR | open_webui.routers.openai:send_get_request:86 - Connection error: Cannot connect to host api.openai.com:443 ssl:default [getaddrinfo failed]
2026-02-03 17:32:16.748 | ERROR | open_webui.routers.ollama:send_get_request:102 - Connection error: Cannot connect to host localhost:11434 ssl:default [getaddrinfo failed]
2026-02-03 17:32:16.748 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:49856 - "GET /api/v1/chats/pinned HTTP/1.1" 200
2026-02-03 17:32:16.748 | ERROR | open_webui.routers.ollama:send_get_request:102 - Connection error: Cannot connect to host localhost:11434 ssl:default [getaddrinfo failed]

As expected, api.openai.com cannot connect, but I should be able to connect to localhost without connection to the internet, and as well, dns naming is caused by this "I Think" from another project I built that instead of a host name, I had to use IP's to connect to a device on my local network. And so I tried 127.0.0.1 and ended up with the same result, no model shown.

<!-- gh-comment-id:3844385458 --> @jekv2 commented on GitHub (Feb 3, 2026): open-webui serve 2026-02-03 17:32:16.748 | ERROR | open_webui.routers.openai:send_get_request:86 - Connection error: Cannot connect to host api.openai.com:443 ssl:default [getaddrinfo failed] 2026-02-03 17:32:16.748 | ERROR | open_webui.routers.ollama:send_get_request:102 - Connection error: Cannot connect to host localhost:11434 ssl:default [getaddrinfo failed] 2026-02-03 17:32:16.748 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:49856 - "GET /api/v1/chats/pinned HTTP/1.1" 200 2026-02-03 17:32:16.748 | ERROR | open_webui.routers.ollama:send_get_request:102 - Connection error: Cannot connect to host localhost:11434 ssl:default [getaddrinfo failed] As expected, api.openai.com cannot connect, but I should be able to connect to localhost without connection to the internet, and as well, dns naming is caused by this "I Think" from another project I built that instead of a host name, I had to use IP's to connect to a device on my local network. And so I tried 127.0.0.1 and ended up with the same result, no model shown.
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Reference: github-starred/open-webui#139122