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Unable to load when accessing UI #1354
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Reference: github-starred/open-webui#1354
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Originally created by @krinlove99 on GitHub (Jun 23, 2024).
After configuring the remote pgsql database on the server, the openwebui will be stuck and unable to load after a period of time. It will only return to normal after restarting the huggingface space (no need to restart the database).
Openwebui deployment location: huggingface (from the official template)
Openwebui deployment environment is in good condition and low occupancy rate.
Database location: server pgsql container and host pgsql
The database deployment environment is in good condition and low occupancy rate.
Console content:
The same type of http request is always initiated but there is no response:
https://website.com/ws/socket.io/?EIO=4&transport=polling&t=P15VcN4
Server log (all 200 responses):
INFO: - "GET /_app/immutable/chunks/preload-helper.a4192956.js HTTP/1.1" 200 OK
INFO:apps.ollama.main:get_all_models()
INFO: - "GET /ollama/api/version HTTP/1.1" 200 OK (this line of log is the last line. Since it has been waiting for the above http response, there is no other new content in the log)
Database log (the context is the most recent normal retrieval log):
LOG: statement: UPDATE "user" SET "last_active_at" = 1719152738 WHERE ("user"."id" = '287907fc-db9e-4191-9678-')
LOG: statement: SELECT "t1"."id", "t1"."name", "t1"."email", "t1"."role", "t1"."profile_image_url", "t1"."last_active_at", "t1"."updated_at", "t1"."created_at", "t1"."api_key", "t1"."settings", "t1"."info" FROM "user" AS "t1" WHERE ("t1"."id" = '287907fc-db9e-4191-9678-') LIMIT 1 OFFSET 0