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[GH-ISSUE #3797] Error during SSO-Login #13388

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opened 2026-04-19 20:08:55 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-04-19 20:08:55 -05:00
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Originally created by @RobinDev03 on GitHub (Jul 11, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/3797

Bug Report

Description

Bug Summary:
When trying to Log-In via OIDC, Open-Webui returns an error.

Steps to Reproduce:

  1. Register normally at Open-WebUI
  2. Connect an OIDC Provider (authentik)
  3. LogIn to Open-WebUI via this OIDC (same E-Mail)

Expected Behavior:
Merge Accounts and Log In

Actual Behavior:
Open-WebUI returns an error:

{
  "detail": "The email or password provided is incorrect. Please check for typos and try logging in again."
}

Environment

  • Open WebUI Version: newest (yesterday installed)

  • Ollama (if applicable): newest (yesterday installed)

  • Operating System: Debian 12 (Client Win11)

  • Browser (if applicable): Opera

Reproduction Details

Confirmation:

  • [ X ] I have read and followed all the instructions provided in the README.md.
  • [ X ] I am on the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.

Logs and Screenshots

Browser Console Logs:

Docker Container Logs:

Screenshots (if applicable):

Installation Method

Ollama via install cmd & Open-WebUI manually

Additional Information

Originally created by @RobinDev03 on GitHub (Jul 11, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/3797 # Bug Report ## Description **Bug Summary:** When trying to Log-In via OIDC, Open-Webui returns an error. **Steps to Reproduce:** 1) Register normally at Open-WebUI 2) Connect an OIDC Provider (authentik) 3) LogIn to Open-WebUI via this OIDC (same E-Mail) **Expected Behavior:** Merge Accounts and Log In **Actual Behavior:** Open-WebUI returns an error: ```json { "detail": "The email or password provided is incorrect. Please check for typos and try logging in again." } ``` ## Environment - **Open WebUI Version:** newest (yesterday installed) - **Ollama (if applicable):** newest (yesterday installed) - **Operating System:** Debian 12 (Client Win11) - **Browser (if applicable):** Opera ## Reproduction Details **Confirmation:** - [ X ] I have read and followed all the instructions provided in the README.md. - [ X ] I am on the latest version of both Open WebUI and Ollama. - [ ] I have included the browser console logs. - [ ] I have included the Docker container logs. ## Logs and Screenshots **Browser Console Logs:** **Docker Container Logs:** **Screenshots (if applicable):** ## Installation Method Ollama via install cmd & Open-WebUI manually ## Additional Information
GiteaMirror commented 2026-04-19 20:08:56 -05:00
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@tjbck commented on GitHub (Jul 11, 2024):

https://github.com/open-webui/open-webui/issues/3757

<!-- gh-comment-id:2223499062 --> @tjbck commented on GitHub (Jul 11, 2024): https://github.com/open-webui/open-webui/issues/3757
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Reference: github-starred/open-webui#13388
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