[GH-ISSUE #3628] Long loading time when wrong OpenAI api endpoing selected #13329

New Issue

GiteaMirror · 2026-04-19T20:06:12-05:00

GiteaMirror commented

2026-04-19 20:06:12 -05:00

Originally created by @RodriMora on GitHub (Jul 4, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/3628

Bug Report

Description

Bug Summary:
I had incredible long loading times, making the webui unusable

Steps to Reproduce:
Set an OpenAI API endpoint to an IP that is not in the network. For example:
Current subnet 192.168.1.0
Old subnet 192.168.2.0
I had setup the connection to the openai API endpoint to the 192.168.2.0.
Then moved servers to another location with a 192.168.1.0 subnet. But didn't change the connection setting before hand.

Expected Behavior:
Website to load quickly

Actual Behavior:
Website took long time to load. No apparent error in the browser console. Only in the network tab some request had a long "blocked" status before loading

Environment

Open WebUI Version: 0.3.7
Operating System: MacOS 14.5
Browser (if applicable): Firefox 127.0.2, happened too on Safari and Chrome, latest versions.

Confirmation:

I have read and followed all the instructions provided in the README.md.
I am on the latest version of both Open WebUI and Ollama.
I have included the browser console logs. [no errors in the browser console]
I have included the Docker container logs.

Logs and Screenshots

Docker Container Logs:
I attach as file

Screenshots (if applicable):

Installation Method

docker

Additional Information

I had to edit the config.json file manually from the docker volume location:
/var/lib/docker/volumes/open-webui/_data
As it was impossible to navigate to the configuration via the web ui

error_log.txt

Originally created by @RodriMora on GitHub (Jul 4, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/3628 # Bug Report ## Description **Bug Summary:** I had incredible long loading times, making the webui unusable **Steps to Reproduce:** Set an OpenAI API endpoint to an IP that is not in the network. For example: Current subnet 192.168.1.0 Old subnet 192.168.2.0 I had setup the connection to the openai API endpoint to the 192.168.2.0. Then moved servers to another location with a 192.168.1.0 subnet. But didn't change the connection setting before hand. **Expected Behavior:** Website to load quickly **Actual Behavior:** Website took long time to load. No apparent error in the browser console. Only in the network tab some request had a long "blocked" status before loading ## Environment - **Open WebUI Version:** 0.3.7 - **Operating System:** MacOS 14.5 - **Browser (if applicable):** Firefox 127.0.2, happened too on Safari and Chrome, latest versions. **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [ ] I have included the browser console logs. [no errors in the browser console] - [x] I have included the Docker container logs. ## Logs and Screenshots **Docker Container Logs:** I attach as file **Screenshots (if applicable):** ## Installation Method docker ## Additional Information I had to edit the config.json file manually from the docker volume location: `/var/lib/docker/volumes/open-webui/_data` As it was impossible to navigate to the configuration via the web ui [error_log.txt](https://github.com/user-attachments/files/16098892/error_log.txt)

GiteaMirror closed this issue

2026-04-19 20:06:12 -05:00

GiteaMirror referenced this issue

2026-04-19 22:43:08 -05:00

[GH-ISSUE #13329] feat: Add additional OpenAI endpoints for vLLM #16888

GiteaMirror referenced this issue

2026-04-25 06:20:03 -05:00

[GH-ISSUE #13329] feat: Add additional OpenAI endpoints for vLLM #32417

GiteaMirror referenced this issue

2026-05-05 17:38:49 -05:00

[GH-ISSUE #13329] feat: Add additional OpenAI endpoints for vLLM #55554

GiteaMirror referenced this issue