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[GH-ISSUE #2954] bug:can not start open-webui #13079

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opened 2026-04-19 19:54:14 -05:00 by GiteaMirror · 0 comments
GiteaMirror commented 2026-04-19 19:54:14 -05:00
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Originally created by @vergilyoungdante on GitHub (Jun 9, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/2954

Bug Report

Description

Bug Summary:

when I started open-webui with docker compose, It show an error with OSError
Steps to Reproduce:
start open-webui with docker compose

  ollama:
    image: ollama/ollama:0.1.42-rocm
    container_name: ollama
    hostname: ollama
    restart: unless-stopped
    user: root
    volumes:
      - /mnt/data/vergil/ollama:/root/.ollama
    devices:
      - /dev/kfd
      - /dev/dri
    ports:
      - 31434:11434

  open-webui:
    image: ghcr.io/open-webui/open-webui:main
    container_name: open-webui
    hostname: open-webui
    restart: unless-stopped
    volumes:
      - /mnt/data/vergil/openwebui:/app/backend/data
    ports:
      - 28080:8080
    environment:
      - OLLAMA_BASE_URL=ollama:11434
      - WEBUI_SECRET_KEY=TKCS@Pass1234!
      - HF_ENDPOINT=https://hf-mirror.com
    extra_hosts:
      - host.docker.internal:host-gateway
    depends_on:
      - ollama

Expected Behavior:
I find a error log:

OSError: Error no file named pytorch_model.bin, model.safetensors, tf_model.h5, model.ckpt.index or flax_model.msgpack found in directory /app/backend/data/cache/embedding/models/models--sentence-transformers--all-MiniLM-L6-v2/snapshots/8b3219a92973c328a8e22fadcfa821b5dc75636a.

Actual Behavior:
the docker container start failure

Environment

  • Open WebUI Version: [main]

  • Ollama (if applicable): [0.1.42-rocm]

  • Operating System: [Ubuntu 24.04]

Reproduction Details

Confirmation:

  • [yes ] I have read and followed all the instructions provided in the README.md.
  • [yes ] I am on the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • [yes ] I have included the Docker container logs.

Logs and Screenshots

Docker Container Logs:

Traceback (most recent call last):
2024-06-09T15:48:10.983616995Z   File "/usr/local/bin/uvicorn", line 8, in <module>
2024-06-09T15:48:10.983620812Z     sys.exit(main())
2024-06-09T15:48:10.983623828Z              ^^^^^^
2024-06-09T15:48:10.983626653Z   File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1157, in __call__
2024-06-09T15:48:10.983724454Z     return self.main(*args, **kwargs)
2024-06-09T15:48:10.983732970Z            ^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.983736326Z   File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1078, in main
2024-06-09T15:48:10.983864993Z     rv = self.invoke(ctx)
2024-06-09T15:48:10.983872678Z          ^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.983875142Z   File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1434, in invoke
2024-06-09T15:48:10.984011514Z     return ctx.invoke(self.callback, **ctx.params)
2024-06-09T15:48:10.984021552Z            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.984024308Z   File "/usr/local/lib/python3.11/site-packages/click/core.py", line 783, in invoke
2024-06-09T15:48:10.984085100Z     return __callback(*args, **kwargs)
2024-06-09T15:48:10.984088927Z            ^^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.984091522Z   File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 410, in main
2024-06-09T15:48:10.984135834Z     run(
2024-06-09T15:48:10.984145662Z   File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 578, in run
2024-06-09T15:48:10.984222834Z     server.run()
2024-06-09T15:48:10.984225980Z   File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 61, in run
2024-06-09T15:48:10.984227944Z     return asyncio.run(self.serve(sockets=sockets))
2024-06-09T15:48:10.984244715Z            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.984247870Z   File "/usr/local/lib/python3.11/asyncio/runners.py", line 190, in run
2024-06-09T15:48:10.984282444Z     return runner.run(main)
2024-06-09T15:48:10.984284829Z            ^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.984303453Z   File "/usr/local/lib/python3.11/asyncio/runners.py", line 118, in run
2024-06-09T15:48:10.984326947Z     return self._loop.run_until_complete(task)
2024-06-09T15:48:10.984334591Z            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.984337075Z   File "uvloop/loop.pyx", line 1517, in uvloop.loop.Loop.run_until_complete
2024-06-09T15:48:10.984385875Z   File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 68, in serve
2024-06-09T15:48:10.984414849Z     config.load()
2024-06-09T15:48:10.984417103Z   File "/usr/local/lib/python3.11/site-packages/uvicorn/config.py", line 473, in load
2024-06-09T15:48:10.984478917Z     self.loaded_app = import_from_string(self.app)
2024-06-09T15:48:10.984486581Z                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.984488976Z   File "/usr/local/lib/python3.11/site-packages/uvicorn/importer.py", line 21, in import_from_string
2024-06-09T15:48:10.984513431Z     module = importlib.import_module(module_str)
2024-06-09T15:48:10.984525884Z              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.984527817Z   File "/usr/local/lib/python3.11/importlib/__init__.py", line 126, in import_module
2024-06-09T15:48:10.984554908Z     return _bootstrap._gcd_import(name[level:], package, level)
2024-06-09T15:48:10.984576568Z            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.984586686Z   File "<frozen importlib._bootstrap>", line 1204, in _gcd_import
2024-06-09T15:48:10.984588850Z   File "<frozen importlib._bootstrap>", line 1176, in _find_and_load
2024-06-09T15:48:10.984590824Z   File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked
2024-06-09T15:48:10.984592697Z   File "<frozen importlib._bootstrap>", line 690, in _load_unlocked
2024-06-09T15:48:10.984594451Z   File "<frozen importlib._bootstrap_external>", line 940, in exec_module
2024-06-09T15:48:10.984596184Z   File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
2024-06-09T15:48:10.984598258Z   File "/app/backend/main.py", line 30, in <module>
2024-06-09T15:48:10.984606513Z     from apps.rag.main import app as rag_app
2024-06-09T15:48:10.984618946Z   File "/app/backend/apps/rag/main.py", line 200, in <module>
2024-06-09T15:48:10.984656405Z     update_embedding_model(
2024-06-09T15:48:10.984660332Z   File "/app/backend/apps/rag/main.py", line 177, in update_embedding_model
2024-06-09T15:48:10.984687733Z     app.state.sentence_transformer_ef = sentence_transformers.SentenceTransformer(
2024-06-09T15:48:10.984701709Z                                         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.984703762Z   File "/usr/local/lib/python3.11/site-packages/sentence_transformers/SentenceTransformer.py", line 197, in __init__
2024-06-09T15:48:10.984790963Z     modules = self._load_sbert_model(
2024-06-09T15:48:10.984794079Z               ^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.984796624Z   File "/usr/local/lib/python3.11/site-packages/sentence_transformers/SentenceTransformer.py", line 1296, in _load_sbert_model
2024-06-09T15:48:10.985099063Z     module = Transformer(model_name_or_path, cache_dir=cache_folder, **kwargs)
2024-06-09T15:48:10.985122376Z              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.985127405Z   File "/usr/local/lib/python3.11/site-packages/sentence_transformers/models/Transformer.py", line 36, in __init__
2024-06-09T15:48:10.985175093Z     self._load_model(model_name_or_path, config, cache_dir, **model_args)
2024-06-09T15:48:10.985195491Z   File "/usr/local/lib/python3.11/site-packages/sentence_transformers/models/Transformer.py", line 65, in _load_model
2024-06-09T15:48:10.985232780Z     self.auto_model = AutoModel.from_pretrained(
2024-06-09T15:48:10.985235114Z                       ^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.985240684Z   File "/usr/local/lib/python3.11/site-packages/transformers/models/auto/auto_factory.py", line 563, in from_pretrained
2024-06-09T15:48:10.985314951Z     return model_class.from_pretrained(
2024-06-09T15:48:10.985317907Z            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-06-09T15:48:10.985330650Z   File "/usr/local/lib/python3.11/site-packages/transformers/modeling_utils.py", line 3305, in from_pretrained
2024-06-09T15:48:10.985619454Z     raise EnvironmentError(
2024-06-09T15:48:10.985626196Z OSError: Error no file named pytorch_model.bin, model.safetensors, tf_model.h5, model.ckpt.index or flax_model.msgpack found in directory /app/backend/data/cache/embedding/models/models--sentence-transformers--all-MiniLM-L6-v2/snapshots/8b3219a92973c328a8e22fadcfa821b5dc75636a.

Installation Method

Docker

Originally created by @vergilyoungdante on GitHub (Jun 9, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/2954 # Bug Report ## Description **Bug Summary:** when I started open-webui with docker compose, It show an error with OSError **Steps to Reproduce:** start open-webui with docker compose ``` ollama: image: ollama/ollama:0.1.42-rocm container_name: ollama hostname: ollama restart: unless-stopped user: root volumes: - /mnt/data/vergil/ollama:/root/.ollama devices: - /dev/kfd - /dev/dri ports: - 31434:11434 open-webui: image: ghcr.io/open-webui/open-webui:main container_name: open-webui hostname: open-webui restart: unless-stopped volumes: - /mnt/data/vergil/openwebui:/app/backend/data ports: - 28080:8080 environment: - OLLAMA_BASE_URL=ollama:11434 - WEBUI_SECRET_KEY=TKCS@Pass1234! - HF_ENDPOINT=https://hf-mirror.com extra_hosts: - host.docker.internal:host-gateway depends_on: - ollama ``` **Expected Behavior:** I find a error log: ``` OSError: Error no file named pytorch_model.bin, model.safetensors, tf_model.h5, model.ckpt.index or flax_model.msgpack found in directory /app/backend/data/cache/embedding/models/models--sentence-transformers--all-MiniLM-L6-v2/snapshots/8b3219a92973c328a8e22fadcfa821b5dc75636a. ``` **Actual Behavior:** the docker container start failure ## Environment - **Open WebUI Version:** [main] - **Ollama (if applicable):** [0.1.42-rocm] - **Operating System:** [Ubuntu 24.04] ## Reproduction Details **Confirmation:** - [yes ] I have read and followed all the instructions provided in the README.md. - [yes ] I am on the latest version of both Open WebUI and Ollama. - [ ] I have included the browser console logs. - [yes ] I have included the Docker container logs. ## Logs and Screenshots **Docker Container Logs:** ``` Traceback (most recent call last): 2024-06-09T15:48:10.983616995Z File "/usr/local/bin/uvicorn", line 8, in <module> 2024-06-09T15:48:10.983620812Z sys.exit(main()) 2024-06-09T15:48:10.983623828Z ^^^^^^ 2024-06-09T15:48:10.983626653Z File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1157, in __call__ 2024-06-09T15:48:10.983724454Z return self.main(*args, **kwargs) 2024-06-09T15:48:10.983732970Z ^^^^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.983736326Z File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1078, in main 2024-06-09T15:48:10.983864993Z rv = self.invoke(ctx) 2024-06-09T15:48:10.983872678Z ^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.983875142Z File "/usr/local/lib/python3.11/site-packages/click/core.py", line 1434, in invoke 2024-06-09T15:48:10.984011514Z return ctx.invoke(self.callback, **ctx.params) 2024-06-09T15:48:10.984021552Z ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.984024308Z File "/usr/local/lib/python3.11/site-packages/click/core.py", line 783, in invoke 2024-06-09T15:48:10.984085100Z return __callback(*args, **kwargs) 2024-06-09T15:48:10.984088927Z ^^^^^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.984091522Z File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 410, in main 2024-06-09T15:48:10.984135834Z run( 2024-06-09T15:48:10.984145662Z File "/usr/local/lib/python3.11/site-packages/uvicorn/main.py", line 578, in run 2024-06-09T15:48:10.984222834Z server.run() 2024-06-09T15:48:10.984225980Z File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 61, in run 2024-06-09T15:48:10.984227944Z return asyncio.run(self.serve(sockets=sockets)) 2024-06-09T15:48:10.984244715Z ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.984247870Z File "/usr/local/lib/python3.11/asyncio/runners.py", line 190, in run 2024-06-09T15:48:10.984282444Z return runner.run(main) 2024-06-09T15:48:10.984284829Z ^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.984303453Z File "/usr/local/lib/python3.11/asyncio/runners.py", line 118, in run 2024-06-09T15:48:10.984326947Z return self._loop.run_until_complete(task) 2024-06-09T15:48:10.984334591Z ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.984337075Z File "uvloop/loop.pyx", line 1517, in uvloop.loop.Loop.run_until_complete 2024-06-09T15:48:10.984385875Z File "/usr/local/lib/python3.11/site-packages/uvicorn/server.py", line 68, in serve 2024-06-09T15:48:10.984414849Z config.load() 2024-06-09T15:48:10.984417103Z File "/usr/local/lib/python3.11/site-packages/uvicorn/config.py", line 473, in load 2024-06-09T15:48:10.984478917Z self.loaded_app = import_from_string(self.app) 2024-06-09T15:48:10.984486581Z ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.984488976Z File "/usr/local/lib/python3.11/site-packages/uvicorn/importer.py", line 21, in import_from_string 2024-06-09T15:48:10.984513431Z module = importlib.import_module(module_str) 2024-06-09T15:48:10.984525884Z ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.984527817Z File "/usr/local/lib/python3.11/importlib/__init__.py", line 126, in import_module 2024-06-09T15:48:10.984554908Z return _bootstrap._gcd_import(name[level:], package, level) 2024-06-09T15:48:10.984576568Z ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.984586686Z File "<frozen importlib._bootstrap>", line 1204, in _gcd_import 2024-06-09T15:48:10.984588850Z File "<frozen importlib._bootstrap>", line 1176, in _find_and_load 2024-06-09T15:48:10.984590824Z File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked 2024-06-09T15:48:10.984592697Z File "<frozen importlib._bootstrap>", line 690, in _load_unlocked 2024-06-09T15:48:10.984594451Z File "<frozen importlib._bootstrap_external>", line 940, in exec_module 2024-06-09T15:48:10.984596184Z File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed 2024-06-09T15:48:10.984598258Z File "/app/backend/main.py", line 30, in <module> 2024-06-09T15:48:10.984606513Z from apps.rag.main import app as rag_app 2024-06-09T15:48:10.984618946Z File "/app/backend/apps/rag/main.py", line 200, in <module> 2024-06-09T15:48:10.984656405Z update_embedding_model( 2024-06-09T15:48:10.984660332Z File "/app/backend/apps/rag/main.py", line 177, in update_embedding_model 2024-06-09T15:48:10.984687733Z app.state.sentence_transformer_ef = sentence_transformers.SentenceTransformer( 2024-06-09T15:48:10.984701709Z ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.984703762Z File "/usr/local/lib/python3.11/site-packages/sentence_transformers/SentenceTransformer.py", line 197, in __init__ 2024-06-09T15:48:10.984790963Z modules = self._load_sbert_model( 2024-06-09T15:48:10.984794079Z ^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.984796624Z File "/usr/local/lib/python3.11/site-packages/sentence_transformers/SentenceTransformer.py", line 1296, in _load_sbert_model 2024-06-09T15:48:10.985099063Z module = Transformer(model_name_or_path, cache_dir=cache_folder, **kwargs) 2024-06-09T15:48:10.985122376Z ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.985127405Z File "/usr/local/lib/python3.11/site-packages/sentence_transformers/models/Transformer.py", line 36, in __init__ 2024-06-09T15:48:10.985175093Z self._load_model(model_name_or_path, config, cache_dir, **model_args) 2024-06-09T15:48:10.985195491Z File "/usr/local/lib/python3.11/site-packages/sentence_transformers/models/Transformer.py", line 65, in _load_model 2024-06-09T15:48:10.985232780Z self.auto_model = AutoModel.from_pretrained( 2024-06-09T15:48:10.985235114Z ^^^^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.985240684Z File "/usr/local/lib/python3.11/site-packages/transformers/models/auto/auto_factory.py", line 563, in from_pretrained 2024-06-09T15:48:10.985314951Z return model_class.from_pretrained( 2024-06-09T15:48:10.985317907Z ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 2024-06-09T15:48:10.985330650Z File "/usr/local/lib/python3.11/site-packages/transformers/modeling_utils.py", line 3305, in from_pretrained 2024-06-09T15:48:10.985619454Z raise EnvironmentError( 2024-06-09T15:48:10.985626196Z OSError: Error no file named pytorch_model.bin, model.safetensors, tf_model.h5, model.ckpt.index or flax_model.msgpack found in directory /app/backend/data/cache/embedding/models/models--sentence-transformers--all-MiniLM-L6-v2/snapshots/8b3219a92973c328a8e22fadcfa821b5dc75636a. ``` ## Installation Method Docker
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Reference: github-starred/open-webui#13079
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