[BUG]web UI *.doc(word97 - 2003) Something went wrong :/ "There is no item named 'word/document.xml' in the archive" #1305

New Issue

2025-11-11T14:42:17-06:00

GiteaMirror commented

2025-11-11 14:42:17 -06:00

Originally created by @tqangxl on GitHub (Jun 18, 2024).

Discussed in https://github.com/open-webui/open-webui/discussions/2711

^{Originally posted by tqangxl June 2, 2024}
# Bug Report
*.doc(word97 - 2003) Something went wrong :/ "There is no item named 'word/document.xml' in the archive"

Description

*.doc(word97 - 2003) Something went wrong :/ "There is no item named 'word/document.xml' in the archive"

Bug Summary:
[Provide a brief but clear summary of the bug]

Steps to Reproduce:
save .docx file to .doc (save type :word97 - 2003)
upload *.doc file (word97 - 2003) from chat

新建 Microsoft Word 文档.zip

Expected Behavior:

Actual Behavior:
[Describe what actually happened.]
Environment
image

Operating System:

Windows 11 专业版
版本 23H2
操作系统版本 22631.3593
体验 Windows Feature Experience Pack 1000.22700.1003.0
Microsoft Edge 125.0.2535.67 (正式版本) (64 bit)

[ yes] I have read and followed all the instructions provided in the README.md.
[yes ] I am on the latest version of both Open WebUI and Ollama.
[yes ] I have included the browser console logs..

Logs and Screenshots

Browser Console Logs:
"Something went wrong :/\n"There is no item named 'word/document.xml' in the archive""

Installation Method

stall from Open WebUI Github Repo

Requirements 📦
🐰 Node.js >= 20.10
🐍 Python >= 3.11

PS D:\Lib\Dev\AI\open-webui> python
Python 3.11.9 (tags/v3.11.9:de54cf5, Apr 2 2024, 10:12:12) [MSC v.1938 64 bit (AMD64)] on win32
Type "help", "copyright", "credits" or "license" for more information.

PS D:\Lib\Dev\AI\open-webui> node -v
v20.13.1
PS D:\Lib\Dev\AI\open-webui>

Build and Install 🛠️
Run the following commands to install:
git clone https://github.com/open-webui/open-webui.git
cd open-webui/
cp -RPp .env.example .env
npm i
npm run build
cd ./backend
pip install -r requirements.txt -U
run open-webui1\backend\start_windows.bat

Originally created by @tqangxl on GitHub (Jun 18, 2024). ### Discussed in https://github.com/open-webui/open-webui/discussions/2711 <div type='discussions-op-text'> <sup>Originally posted by **tqangxl** June 2, 2024</sup> **# Bug Report** *.doc(word97 - 2003) Something went wrong :/ "There is no item named 'word/document.xml' in the archive" ## Description *.doc(word97 - 2003) Something went wrong :/ "There is no item named 'word/document.xml' in the archive" ![image](https://github.com/open-webui/open-webui/assets/9669944/1cebc00d-a3a9-4d56-a61f-998740e8ec77) **Bug Summary:** [Provide a brief but clear summary of the bug] **Steps to Reproduce:** save .docx file to .doc (save type :word97 - 2003) upload *.doc file (word97 - 2003) from chat [新建 Microsoft Word 文档.zip](https://github.com/user-attachments/files/15831697/Microsoft.Word.zip) **Expected Behavior:** **Actual Behavior:** [Describe what actually happened.] Environment image Operating System: Windows 11 专业版版本 23H2 操作系统版本 22631.3593 体验 Windows Feature Experience Pack 1000.22700.1003.0 Microsoft Edge 125.0.2535.67 (正式版本) (64 bit) ![image](https://github.com/open-webui/open-webui/assets/9669944/3de5b34e-f8c1-449c-ad80-739df9c5b20f) [ yes] I have read and followed all the instructions provided in the README.md. [yes ] I am on the latest version of both Open WebUI and Ollama. [yes ] I have included the browser console logs.. ## Logs and Screenshots **Browser Console Logs:** "Something went wrong :/\n\"There is no item named 'word/document.xml' in the archive\"" ## Installation Method stall from Open WebUI Github Repo Requirements 📦 🐰 [Node.js](https://nodejs.org/en) >= 20.10 🐍 [Python](https://python.org/) >= 3.11 PS D:\Lib\Dev\AI\open-webui> python Python 3.11.9 (tags/v3.11.9:de54cf5, Apr 2 2024, 10:12:12) [MSC v.1938 64 bit (AMD64)] on win32 Type "help", "copyright", "credits" or "license" for more information. PS D:\Lib\Dev\AI\open-webui> node -v v20.13.1 PS D:\Lib\Dev\AI\open-webui> Build and Install 🛠️ Run the following commands to install: git clone https://github.com/open-webui/open-webui.git cd open-webui/ cp -RPp .env.example .env npm i npm run build cd ./backend pip install -r requirements.txt -U run open-webui1\backend\start_windows.bat</div>

GiteaMirror closed this issue

2025-11-11 14:42:17 -06:00

GiteaMirror referenced this issue

2025-11-11 17:26:04 -06:00

[PR #1305] [MERGED] enhance: support Teams Incoming Webhook #7426

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2026-04-20 03:05:35 -05:00

[PR #1305] [MERGED] enhance: support Teams Incoming Webhook #20630

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2026-04-25 10:13:35 -05:00

[PR #1305] [MERGED] enhance: support Teams Incoming Webhook #36260

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