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Help? #130

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opened 2025-11-11 14:07:16 -06:00 by GiteaMirror · 13 comments
GiteaMirror commented 2025-11-11 14:07:16 -06:00
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Originally created by @Ranko-Saotome on GitHub (Dec 27, 2023).

I recently updated, and now the application is prompting for an email and password. I'm new to Docker, AI, and related technologies. How can I restore the web UI without being required to enter an email and password?

Originally created by @Ranko-Saotome on GitHub (Dec 27, 2023). I recently updated, and now the application is prompting for an email and password. I'm new to Docker, AI, and related technologies. How can I restore the web UI without being required to enter an email and password?
GiteaMirror commented 2025-11-11 14:07:17 -06:00
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@tjbck commented on GitHub (Dec 27, 2023):

Hi, Thanks for creating issue! Due to recent reports on losing chat logs and security concerns from some users, we decided to introduce authentication feature with #216. You should have the option to import all your chat logs when you sign up (all your information is saved locally). Everything else is exactly the same, just with enhanced security. More detailed instructions here: https://github.com/ollama-webui/ollama-webui#how-to-install-

Also, if you'd like to use frontend only solution, https://github.com/ollama-webui/ollama-webui-lite will be released soon, so stay tuned!

If you have any other questions or having an issue migrating to a more secure recent version, feel free to reach out anytime, Thanks!

@tjbck commented on GitHub (Dec 27, 2023): Hi, Thanks for creating issue! Due to recent reports on losing chat logs and security concerns from some users, we decided to introduce authentication feature with #216. You should have the option to import all your chat logs when you sign up (all your information is saved locally). Everything else is exactly the same, just with enhanced security. More detailed instructions here: https://github.com/ollama-webui/ollama-webui#how-to-install- Also, if you'd like to use frontend only solution, https://github.com/ollama-webui/ollama-webui-lite will be released soon, so stay tuned! If you have any other questions or having an issue migrating to a more secure recent version, feel free to reach out anytime, Thanks!
GiteaMirror commented 2025-11-11 14:07:17 -06:00
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@Ranko-Saotome commented on GitHub (Dec 28, 2023):

I've successfully installed it, created my admin user, but it cannot connect to my local instance of Ollama, which I know is running because I checked. I'm unable to open the settings or anything. I'm using the Brave browser.

@Ranko-Saotome commented on GitHub (Dec 28, 2023): I've successfully installed it, created my admin user, but it cannot connect to my local instance of Ollama, which I know is running because I checked. I'm unable to open the settings or anything. I'm using the Brave browser.
GiteaMirror commented 2025-11-11 14:07:17 -06:00
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@tjbck commented on GitHub (Dec 28, 2023):

Could you share the screenshot of the webui and the commands you used to deploy the webui with us? Thanks!

@tjbck commented on GitHub (Dec 28, 2023): Could you share the screenshot of the webui and the commands you used to deploy the webui with us? Thanks!
GiteaMirror commented 2025-11-11 14:07:17 -06:00
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@Ranko-Saotome commented on GitHub (Dec 28, 2023):

docker run -d -p 3000:8080 --add-host=host.docker.internal:host-gateway -v ollama-webui:/app/backend/data --name ollama-webui --restart always ghcr.io/ollama-webui/ollama-webui:main

Screenshot from 2023-12-27 18-09-09

Screenshot from 2023-12-27 18-23-58

@Ranko-Saotome commented on GitHub (Dec 28, 2023): ```zsh docker run -d -p 3000:8080 --add-host=host.docker.internal:host-gateway -v ollama-webui:/app/backend/data --name ollama-webui --restart always ghcr.io/ollama-webui/ollama-webui:main ``` ![Screenshot from 2023-12-27 18-09-09](https://github.com/ollama-webui/ollama-webui/assets/76974974/3a23d82b-765d-4004-9d27-0bea76f54ffa) ![Screenshot from 2023-12-27 18-23-58](https://github.com/ollama-webui/ollama-webui/assets/76974974/eb13b28d-6af5-45fd-ab48-879e0cbf550e)
GiteaMirror commented 2025-11-11 14:07:17 -06:00
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@tjbck commented on GitHub (Dec 28, 2023):

Hmm, if both ollama and ollama-webui is running on the same machine, here's an alternative method: https://github.com/ollama-webui/ollama-webui/blob/main/TROUBLESHOOTING.md#ollama-webui-server-connection-error

@tjbck commented on GitHub (Dec 28, 2023): Hmm, if both ollama and ollama-webui is running on the same machine, here's an alternative method: https://github.com/ollama-webui/ollama-webui/blob/main/TROUBLESHOOTING.md#ollama-webui-server-connection-error
GiteaMirror commented 2025-11-11 14:07:18 -06:00
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@Ranko-Saotome commented on GitHub (Dec 28, 2023):

That Worked! Thanks.

@Ranko-Saotome commented on GitHub (Dec 28, 2023): That Worked! Thanks.
GiteaMirror commented 2025-11-11 14:07:18 -06:00
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@Ranko-Saotome commented on GitHub (Dec 28, 2023):

That got it to connect properly, but I still can't open the settings or the admin panel.

@Ranko-Saotome commented on GitHub (Dec 28, 2023): That got it to connect properly, but I still can't open the settings or the admin panel.
GiteaMirror commented 2025-11-11 14:07:18 -06:00
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@tjbck commented on GitHub (Dec 28, 2023):

Hmm, the account you logged in with has the admin privilege right? Could you share your browser console logs with us?

@tjbck commented on GitHub (Dec 28, 2023): Hmm, the account you logged in with has the admin privilege right? Could you share your browser console logs with us?
GiteaMirror commented 2025-11-11 14:07:18 -06:00
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@Ranko-Saotome commented on GitHub (Dec 28, 2023):

When I click on my username at the bottom, and I try to select the Settings tab or the Admin Panel, nothing happens. However, if I click the gear icon near where you select the models, I can pull up the settings.

@Ranko-Saotome commented on GitHub (Dec 28, 2023): When I click on my username at the bottom, and I try to select the Settings tab or the Admin Panel, nothing happens. However, if I click the gear icon near where you select the models, I can pull up the settings.
GiteaMirror commented 2025-11-11 14:07:19 -06:00
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@Ranko-Saotome commented on GitHub (Dec 28, 2023):

Also, how would I produce the log files you need? I'm not a developer, but I know my way around if I have some instructions.

@Ranko-Saotome commented on GitHub (Dec 28, 2023): Also, how would I produce the log files you need? I'm not a developer, but I know my way around if I have some instructions.
GiteaMirror commented 2025-11-11 14:07:19 -06:00
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@tjbck commented on GitHub (Dec 28, 2023):

Just tried with brave browser on m1, cannot seem to reproduce the issue :/ If possible, could you try accessing the webui from other browser and see if the issue still persists? Also, checking the logs all depends on the system/browser you have, so you'd be better off googling "how to open dev tool". Thanks!

@tjbck commented on GitHub (Dec 28, 2023): Just tried with brave browser on m1, cannot seem to reproduce the issue :/ If possible, could you try accessing the webui from other browser and see if the issue still persists? Also, checking the logs all depends on the system/browser you have, so you'd be better off googling "how to open dev tool". Thanks!
GiteaMirror commented 2025-11-11 14:07:19 -06:00
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@Ranko-Saotome commented on GitHub (Dec 28, 2023):

Okay, I'm having so many problems. Can you walk me through the steps to revert to the last version before the backend was changed? It was literally so simple to install, but now it's just complicated and buggy.

Also, when I try to log in with my existing username for the account I just created, I keep getting the wrong password or mistyped password, even though I'm directly copying and pasting my password from my password manager.


not available

0.4f11b3d4.js:1 
Object
auth
: 
true
status
: 
true
version
: 
"v1.0.0-alpha.42"
[[Prototype]]
: 
Object
2.fc2f1f5a.js:47 IDB Not Found
2.fc2f1f5a.js:47 
Array(0)
length
: 
0
[[Prototype]]
: 
Array(0)
2.fc2f1f5a.js:47 0.1.17
2.fc2f1f5a.js:36 
Object
API_BASE_URL
: 
"/ollama/api"
models
: 
['mistral-2cores:latest']
notificationEnabled
: 
true
[[Prototype]]
: 
Object
3.54cff0a9.js:1 initNewChat
3.54cff0a9.js:1 
3.54cff0a9.js:1 initNewChat
@Ranko-Saotome commented on GitHub (Dec 28, 2023): Okay, I'm having so many problems. Can you walk me through the steps to revert to the last version before the backend was changed? It was literally so simple to install, but now it's just complicated and buggy. Also, when I try to log in with my existing username for the account I just created, I keep getting the wrong password or mistyped password, even though I'm directly copying and pasting my password from my password manager. ``` not available  0.4f11b3d4.js:1 Object auth : true status : true version : "v1.0.0-alpha.42" [[Prototype]] : Object 2.fc2f1f5a.js:47 IDB Not Found 2.fc2f1f5a.js:47 Array(0) length : 0 [[Prototype]] : Array(0) 2.fc2f1f5a.js:47 0.1.17 2.fc2f1f5a.js:36 Object API_BASE_URL : "/ollama/api" models : ['mistral-2cores:latest'] notificationEnabled : true [[Prototype]] : Object 3.54cff0a9.js:1 initNewChat 3.54cff0a9.js:1 3.54cff0a9.js:1 initNewChat ```
GiteaMirror commented 2025-11-11 14:07:20 -06:00
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@tjbck commented on GitHub (Dec 28, 2023):

You should be able to revert by pulling the old container image with this command: docker pull ghcr.io/ollama-webui/ollama-webui@sha256:38a4629859bb94b7aa7206240ccc426b46e8384d580d1b67dd9e214ae38cd2f5

But I strongly suggest you stay up-to-date with the latest version, I'll try to help you out to the best of my ability so, please bear with me! Join our discord for faster help, if you haven't already. Thanks!

@tjbck commented on GitHub (Dec 28, 2023): You should be able to revert by pulling the old container image with this command: `docker pull ghcr.io/ollama-webui/ollama-webui@sha256:38a4629859bb94b7aa7206240ccc426b46e8384d580d1b67dd9e214ae38cd2f5` But I strongly suggest you stay up-to-date with the latest version, I'll try to help you out to the best of my ability so, please bear with me! [Join our discord for faster help](https://discord.gg/5rJgQTnV4s), if you haven't already. Thanks!
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