I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
I am using the latest version of Open WebUI.
Installation Method
Docker
Open WebUI Version
v0.9.1 and v0.9.2
Ollama Version (if applicable)
No response
Operating System
pop_os 22.04
Browser (if applicable)
Chrome 147
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.
Expected Behavior
Clicking download as PDF for a chat should give a document with user and model responses.
Actual Behavior
Gives an empty document without any responses, only model names:
Steps to Reproduce
Start a chat with a model
Click download chat, and Download as PDF
open PDF, no responses present
Logs & Screenshots
Resulting PDF file:
Additional Information
Few days ago on v0.8.12 it worked just fine.
JSON and txt export are also working just fine.
Originally created by @HenkieTenkie62 on GitHub (Apr 24, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/24088
### Check Existing Issues
- [x] I have searched for any existing and/or related issues.
- [x] I have searched for any existing and/or related discussions.
- [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
- [x] I am using the latest version of Open WebUI.
### Installation Method
Docker
### Open WebUI Version
v0.9.1 and v0.9.2
### Ollama Version (if applicable)
_No response_
### Operating System
pop_os 22.04
### Browser (if applicable)
Chrome 147
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.**
- [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
- [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps:
- Start with the initial platform/version/OS and dependencies used,
- Specify exact install/launch/configure commands,
- List URLs visited, user input (incl. example values/emails/passwords if needed),
- Describe all options and toggles enabled or changed,
- Include any files or environmental changes,
- Identify the expected and actual result at each stage,
- Ensure any reasonably skilled user can follow and hit the same issue.
### Expected Behavior
Clicking download as PDF for a chat should give a document with user and model responses.
### Actual Behavior
Gives an empty document without any responses, only model names:
### Steps to Reproduce
- Start a chat with a model
- Click download chat, and Download as PDF
- open PDF, no responses present
### Logs & Screenshots
<img width="669" height="342" alt="Image" src="https://github.com/user-attachments/assets/79c8fe94-bf00-4c44-bf20-4361163a7698" />
Resulting PDF file:
<img width="699" height="951" alt="Image" src="https://github.com/user-attachments/assets/47ee4f15-75e3-4887-b542-33fc0372f426" />
### Additional Information
Few days ago on v0.8.12 it worked just fine.
JSON and txt export are also working just fine.
GiteaMirror
added the bug label 2026-05-21 02:47:29 -05:00
It's actually CRITICAL issue, and it is a very serious bug which makes system useless in many cases - our analytics run query, got very useful result, and can not send them as download is broken (and pdf is the only useful format). And it should have some trivial reason why it suddenly broke, should be easy to fix it.
<!-- gh-comment-id:4338281668 -->
@aprudnev commented on GitHub (Apr 28, 2026):
It's actually CRITICAL issue, and it is a very serious bug which makes system useless in many cases - our analytics run query, got very useful result, and can not send them as download is broken (and pdf is the only useful format). And it should have some trivial reason why it suddenly broke, should be easy to fix it.
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @HenkieTenkie62 on GitHub (Apr 24, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/24088
Check Existing Issues
Installation Method
Docker
Open WebUI Version
v0.9.1 and v0.9.2
Ollama Version (if applicable)
No response
Operating System
pop_os 22.04
Browser (if applicable)
Chrome 147
Confirmation
README.md.Expected Behavior
Clicking download as PDF for a chat should give a document with user and model responses.
Actual Behavior
Gives an empty document without any responses, only model names:
Steps to Reproduce
Logs & Screenshots
Resulting PDF file:
Additional Information
Few days ago on v0.8.12 it worked just fine.
JSON and txt export are also working just fine.
@sleepyddl commented on GitHub (Apr 26, 2026):
The issue is reproducible in the DEV environment.
@aprudnev commented on GitHub (Apr 27, 2026):
Same problem. Download pdf broken in v0.9.2
@zhxgigi commented on GitHub (Apr 28, 2026):
Same problem. Download pdf broken in v0.9.2
@aprudnev commented on GitHub (Apr 28, 2026):
It's actually CRITICAL issue, and it is a very serious bug which makes system useless in many cases - our analytics run query, got very useful result, and can not send them as download is broken (and pdf is the only useful format). And it should have some trivial reason why it suddenly broke, should be easy to fix it.
@agniiyer commented on GitHub (May 4, 2026):
Same problem. Download pdf broken in v0.9.2
@svdasein commented on GitHub (May 6, 2026):
Same here - fresh install of 0.9.2
@tjbck commented on GitHub (May 8, 2026):
Addressed in dev.