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[GH-ISSUE #21057] issue: Max Upload Size / Max File Upload Count not persisting across ... days and multiple restarts #122679

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opened 2026-05-21 01:37:38 -05:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-05-21 01:37:38 -05:00
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Originally created by @Classic298 on GitHub (Jan 30, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/21057

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

0.7.2 dev - but this is a longer standing issue.

Ollama Version (if applicable)

No response

Operating System

Ubuntu Server

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

It persists

Actual Behavior

Across multiple restarts, or passed days - and perhaps Redis restarts - the values get deleted.
It's back to being empty on the UI.

Replicated by me and @MarouaneZhani

Steps to Reproduce

Honestly not sure yet - will update once we figure it out.

But seems to be that after some days and multiple restarts this occurs.

SIMPLE restarts dont cause the loss of configuration but after some days it becomes empty again in the admin panel.

Logs & Screenshots

Image

Additional Information

No response

Originally created by @Classic298 on GitHub (Jan 30, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/21057 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Docker ### Open WebUI Version 0.7.2 dev - but this is a longer standing issue. ### Ollama Version (if applicable) _No response_ ### Operating System Ubuntu Server ### Browser (if applicable) _No response_ ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior It persists ### Actual Behavior Across multiple restarts, or passed days - and perhaps Redis restarts - the values get deleted. It's back to being empty on the UI. Replicated by me and @MarouaneZhani ### Steps to Reproduce Honestly not sure yet - will update once we figure it out. But seems to be that after some days and multiple restarts this occurs. SIMPLE restarts dont cause the loss of configuration but after some days it becomes empty again in the admin panel. ### Logs & Screenshots <img width="1438" height="157" alt="Image" src="https://github.com/user-attachments/assets/c5f54b9e-e50c-427b-bf2e-91e09d7f299b" /> ### Additional Information _No response_
GiteaMirror added the bug label 2026-05-21 01:37:38 -05:00
GiteaMirror commented 2026-05-21 01:37:40 -05:00
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@owui-terminator[bot] commented on GitHub (Jan 30, 2026):

🔍 Similar Issues Found

I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:

  1. #15898 issue: Can not upload a file to folder if Max Upload Count is set
    by richardwatts-seale • Jul 21, 2025 • bug

💡 Tips:

  • If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
  • If you found a solution in any of these issues, please share it here to help others

This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.

<!-- gh-comment-id:3822923124 --> @owui-terminator[bot] commented on GitHub (Jan 30, 2026): 🔍 **Similar Issues Found** I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions: 1. [#15898](https://github.com/open-webui/open-webui/issues/15898) **issue: Can not upload a file to folder if `Max Upload Count` is set** *by richardwatts-seale • Jul 21, 2025 • `bug`* --- 💡 **Tips:** - If this is a duplicate, please consider closing this issue and adding any additional details to the existing one - If you found a solution in any of these issues, please share it here to help others *This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
GiteaMirror commented 2026-05-21 01:37:41 -05:00
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@Ithanil commented on GitHub (Jan 31, 2026):

I have seen this multiple times in the past, but not in a long time. I would assume it happens due to values not properly being written to Redis/DB in some cases?

<!-- gh-comment-id:3827773694 --> @Ithanil commented on GitHub (Jan 31, 2026): I have seen this multiple times in the past, but not in a long time. I would assume it happens due to values not properly being written to Redis/DB in some cases?
GiteaMirror commented 2026-05-21 01:37:41 -05:00
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@Classic298 commented on GitHub (Feb 4, 2026):

aaaaaand it deleted itself again

didnt check yesterday or on monday, but ... sometime in between it got deleted again

<!-- gh-comment-id:3847274538 --> @Classic298 commented on GitHub (Feb 4, 2026): aaaaaand it deleted itself again didnt check yesterday or on monday, but ... sometime in between it got deleted again
GiteaMirror commented 2026-05-21 01:37:41 -05:00
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@Classic298 commented on GitHub (Feb 4, 2026):

this is so perplexing because simple restarts dont cause the deletion. Then what does?

<!-- gh-comment-id:3847275468 --> @Classic298 commented on GitHub (Feb 4, 2026): this is so perplexing because simple restarts dont cause the deletion. Then what does?
GiteaMirror commented 2026-05-21 01:37:42 -05:00
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@Classic298 commented on GitHub (Feb 6, 2026):

258454276e

Thanks tim!

<!-- gh-comment-id:3862021876 --> @Classic298 commented on GitHub (Feb 6, 2026): https://github.com/open-webui/open-webui/commit/258454276e1ef8ded24968515f7bf5e1833ca011 Thanks tim!
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Reference: github-starred/open-webui#122679
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