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[GH-ISSUE #20824] issue: Response from model does not appear until page refresh #122610

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opened 2026-05-21 01:30:27 -05:00 by GiteaMirror · 7 comments
GiteaMirror commented 2026-05-21 01:30:27 -05:00
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Originally created by @NTShop on GitHub (Jan 20, 2026).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/20824

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Git Clone

Open WebUI Version

0.7.2

Ollama Version (if applicable)

0.13.5

Operating System

Ubuntu 24.04.3

Browser (if applicable)

Firefox

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

I should see the response from the model on the screen after the model generates its response.

Actual Behavior

After upgrade from 0.6.28 to 0.7.2 when I send a chat prompt to any installed locally installed model I do not see the response on the screen unless I refresh the page. There are no console errors. I am not using Docker. All python and NPM packages were updated. This does not happen with v0.6.28, responses appear reasonably quick using a basic prompt of "say hello". I am running it on localhost, not a remote server. No add-ons were installed, only Open WebUI out of the box, default install. I've tried deepseek-coder:33b and qwen3-coder:30b from Hugging Face. I'm using nVidia 3090 with 24GB VRAM.

Steps to Reproduce

Install v0.7.2 and run it. Note that I am not using Docker, I installed manually and run it from a shell.
Open Firefox (I'm using the latest v147.01) and go to the open webui page
Select a model and send a simple chat text, wait for response.
No response comes after several minutes ( I waited as long and 5 minutes to be sure) using a simple prompt such as "say hello".
Refresh the page, the model's response appears.

Logs & Screenshots

None

Additional Information

No response

Originally created by @NTShop on GitHub (Jan 20, 2026). Original GitHub issue: https://github.com/open-webui/open-webui/issues/20824 ### Check Existing Issues - [x] I have searched for any existing and/or related issues. - [x] I have searched for any existing and/or related discussions. - [x] I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!). - [x] I am using the latest version of Open WebUI. ### Installation Method Git Clone ### Open WebUI Version 0.7.2 ### Ollama Version (if applicable) 0.13.5 ### Operating System Ubuntu 24.04.3 ### Browser (if applicable) Firefox ### Confirmation - [x] I have read and followed all instructions in `README.md`. - [x] I am using the latest version of **both** Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. - [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.** - [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc). - [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps: - Start with the initial platform/version/OS and dependencies used, - Specify exact install/launch/configure commands, - List URLs visited, user input (incl. example values/emails/passwords if needed), - Describe all options and toggles enabled or changed, - Include any files or environmental changes, - Identify the expected and actual result at each stage, - Ensure any reasonably skilled user can follow and hit the same issue. ### Expected Behavior I should see the response from the model on the screen after the model generates its response. ### Actual Behavior After upgrade from 0.6.28 to 0.7.2 when I send a chat prompt to any installed locally installed model I do not see the response on the screen unless I refresh the page. There are no console errors. I am not using Docker. All python and NPM packages were updated. This does not happen with v0.6.28, responses appear reasonably quick using a basic prompt of "say hello". I am running it on localhost, not a remote server. No add-ons were installed, only Open WebUI out of the box, default install. I've tried deepseek-coder:33b and qwen3-coder:30b from Hugging Face. I'm using nVidia 3090 with 24GB VRAM. ### Steps to Reproduce Install v0.7.2 and run it. Note that I am not using Docker, I installed manually and run it from a shell. Open Firefox (I'm using the latest v147.01) and go to the open webui page Select a model and send a simple chat text, wait for response. No response comes after several minutes ( I waited as long and 5 minutes to be sure) using a simple prompt such as "say hello". Refresh the page, the model's response appears. ### Logs & Screenshots None ### Additional Information _No response_
GiteaMirror added the bug label 2026-05-21 01:30:27 -05:00
GiteaMirror commented 2026-05-21 01:30:31 -05:00
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@owui-terminator[bot] commented on GitHub (Jan 20, 2026):

🔍 Similar Issues Found

I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions:

  1. #19103 issue: no response from the model when ask in "channels"
    by silenceroom • Nov 11, 2025 • bug

  2. #20361 Issue: Large-scale model setting-related functionality fails.
    by shentong0722 • Jan 04, 2026 • bug

  3. #19615 issue: [TEST] Models Not Available to Users
    by westbrook-ai • Nov 30, 2025 • bug

  4. #19610 issue: Models not appearing for non-admin users
    by westbrook-ai • Nov 30, 2025 • bug

  5. #19925 issue: Model responses stop after web searches
    by tm-coder-484 • Dec 13, 2025 • bug

Show 5 more related issues

  1. #20059 issue: Chat response is not working
    by navilg • Dec 20, 2025 • bug

  2. #19711 issue: Editing function for models broken
    by skleffmann • Dec 03, 2025 • bug

  3. #19899 issue: openrouter Models not showing up in the model selection list.
    by AZComputerSolutions • Dec 12, 2025 • bug

  4. #20286 issue: Responses are duplicated for thinking models when streaming is enabled.
    by JadenJSJ • Dec 31, 2025 • bug

  5. #19728 issue: Blank model page when adding new or editing existing after upgrade
    by Skaythe • Dec 03, 2025 • bug

💡 Tips:

  • If this is a duplicate, please consider closing this issue and adding any additional details to the existing one
  • If you found a solution in any of these issues, please share it here to help others

This comment was generated automatically by a bot. Please react with a 👍 if this comment was helpful, or a 👎 if it was not.

<!-- gh-comment-id:3774291601 --> @owui-terminator[bot] commented on GitHub (Jan 20, 2026): 🔍 **Similar Issues Found** I found some existing issues that might be related to this one. Please check if any of these are duplicates or contain helpful solutions: 1. [#19103](https://github.com/open-webui/open-webui/issues/19103) **issue: no response from the model when ask in "channels"** *by silenceroom • Nov 11, 2025 • `bug`* 2. [#20361](https://github.com/open-webui/open-webui/issues/20361) **Issue: Large-scale model setting-related functionality fails.** *by shentong0722 • Jan 04, 2026 • `bug`* 3. [#19615](https://github.com/open-webui/open-webui/issues/19615) **issue: [TEST] Models Not Available to Users** *by westbrook-ai • Nov 30, 2025 • `bug`* 4. [#19610](https://github.com/open-webui/open-webui/issues/19610) **issue: Models not appearing for non-admin users** *by westbrook-ai • Nov 30, 2025 • `bug`* 5. [#19925](https://github.com/open-webui/open-webui/issues/19925) **issue: Model responses stop after web searches** *by tm-coder-484 • Dec 13, 2025 • `bug`* <details> <summary>Show 5 more related issues</summary> 6. [#20059](https://github.com/open-webui/open-webui/issues/20059) **issue: Chat response is not working** *by navilg • Dec 20, 2025 • `bug`* 7. [#19711](https://github.com/open-webui/open-webui/issues/19711) **issue: Editing function for models broken** *by skleffmann • Dec 03, 2025 • `bug`* 8. [#19899](https://github.com/open-webui/open-webui/issues/19899) **issue: openrouter Models not showing up in the model selection list.** *by AZComputerSolutions • Dec 12, 2025 • `bug`* 9. [#20286](https://github.com/open-webui/open-webui/issues/20286) **issue: Responses are duplicated for thinking models when streaming is enabled.** *by JadenJSJ • Dec 31, 2025 • `bug`* 10. [#19728](https://github.com/open-webui/open-webui/issues/19728) **issue: Blank model page when adding new or editing existing after upgrade** *by Skaythe • Dec 03, 2025 • `bug`* </details> --- 💡 **Tips:** - If this is a duplicate, please consider closing this issue and adding any additional details to the existing one - If you found a solution in any of these issues, please share it here to help others *This comment was generated automatically by a bot.* Please react with a 👍 if this comment was helpful, or a 👎 if it was not.
GiteaMirror commented 2026-05-21 01:30:31 -05:00
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@tjbck commented on GitHub (Jan 22, 2026):

@silentoplayz @micahdbak able to reproduce?

<!-- gh-comment-id:3781785354 --> @tjbck commented on GitHub (Jan 22, 2026): @silentoplayz @micahdbak able to reproduce?
GiteaMirror commented 2026-05-21 01:30:32 -05:00
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@silentoplayz commented on GitHub (Jan 22, 2026):

I am unable to reproduce the reported issue. More information is warranted.

<!-- gh-comment-id:3781820090 --> @silentoplayz commented on GitHub (Jan 22, 2026): I am unable to reproduce the reported issue. More information is warranted.
GiteaMirror commented 2026-05-21 01:30:33 -05:00
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@micahdbak commented on GitHub (Jan 22, 2026):

I am also unable to reproduce.

<!-- gh-comment-id:3781886568 --> @micahdbak commented on GitHub (Jan 22, 2026): I am also unable to reproduce.
GiteaMirror commented 2026-05-21 01:30:33 -05:00
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@NTShop commented on GitHub (Jan 22, 2026):

Here's what I did to upgrade:

  • Copy the latest open-webui git code over the top of my existing code
  • npm install --force
  • pip install -U virtualenv
  • pip install -r requirements.txt -U

Then I started Open WebUI. Next, open the page in Firefox. Select model deepseek-r1:32b. Enter a chat prompt of "say hello". Waited. While waiting here's what I see in the shell console:

2026-01-22 10:39:11.239 | INFO | open_webui.routers.ollama:get_all_models:331 - get_all_models()
2026-01-22 10:39:11.479 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/models HTTP/1.1" 200
2026-01-22 10:39:15.122 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "POST /api/v1/chats/new HTTP/1.1" 200
2026-01-22 10:39:15.180 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/v1/chats/?page=1 HTTP/1.1" 200
2026-01-22 10:39:15.205 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/v1/folders/ HTTP/1.1" 200
2026-01-22 10:39:15.236 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "POST /api/v1/chats/52665aef-4f78-41b7-8895-01abc212ac34 HTTP/1.1" 200
2026-01-22 10:39:15.311 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/v1/chats/?page=1 HTTP/1.1" 200
2026-01-22 10:39:15.367 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/v1/folders/ HTTP/1.1" 200
2026-01-22 10:39:15.368 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52718 - "POST /api/chat/completions HTTP/1.1" 200
2026-01-22 10:39:15.382 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/v1/chats/?page=1 HTTP/1.1" 200
2026-01-22 10:39:15.406 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/v1/folders/ HTTP/1.1" 200

This is the only error in the browser console log:

10:40:59.455 Uncaught (in promise) Channels are not enabled Sidebar.svelte:374:9

Here's the response in the websocket via the browser inspector, as you can see the model responded, but the response does not appear in the browser:

42["events",{"chat_id":"921b6e39-395b-41f1-97d4-20a5ffa3089d","message_id":"72a6c2f6-9942-4fcb-8214-3958ccf0c5dd","data":{"type":"chat:completion","data":{"content":"Hello! How can I assist you with your programming or computer"}}}]

Note that I tried the same thing using Chromium browser, the same problem occurs.

Any advice on how to resolve this issue?

<!-- gh-comment-id:3785471185 --> @NTShop commented on GitHub (Jan 22, 2026): Here's what I did to upgrade: - Copy the latest open-webui git code over the top of my existing code - npm install --force - pip install -U virtualenv - pip install -r requirements.txt -U Then I started Open WebUI. Next, open the page in Firefox. Select model deepseek-r1:32b. Enter a chat prompt of "say hello". Waited. While waiting here's what I see in the shell console: 2026-01-22 10:39:11.239 | INFO | open_webui.routers.ollama:get_all_models:331 - get_all_models() 2026-01-22 10:39:11.479 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/models HTTP/1.1" 200 2026-01-22 10:39:15.122 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "POST /api/v1/chats/new HTTP/1.1" 200 2026-01-22 10:39:15.180 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/v1/chats/?page=1 HTTP/1.1" 200 2026-01-22 10:39:15.205 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/v1/folders/ HTTP/1.1" 200 2026-01-22 10:39:15.236 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "POST /api/v1/chats/52665aef-4f78-41b7-8895-01abc212ac34 HTTP/1.1" 200 2026-01-22 10:39:15.311 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/v1/chats/?page=1 HTTP/1.1" 200 2026-01-22 10:39:15.367 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/v1/folders/ HTTP/1.1" 200 2026-01-22 10:39:15.368 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52718 - "POST /api/chat/completions HTTP/1.1" 200 2026-01-22 10:39:15.382 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/v1/chats/?page=1 HTTP/1.1" 200 2026-01-22 10:39:15.406 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 127.0.0.1:52706 - "GET /api/v1/folders/ HTTP/1.1" 200 This is the only error in the browser console log: 10:40:59.455 Uncaught (in promise) Channels are not enabled Sidebar.svelte:374:9 Here's the response in the websocket via the browser inspector, as you can see the model responded, but the response does not appear in the browser: 42["events",{"chat_id":"921b6e39-395b-41f1-97d4-20a5ffa3089d","message_id":"72a6c2f6-9942-4fcb-8214-3958ccf0c5dd","data":{"type":"chat:completion","data":{"content":"Hello! How can I assist you with your programming or computer"}}}] Note that I tried the same thing using Chromium browser, the same problem occurs. Any advice on how to resolve this issue?
GiteaMirror commented 2026-05-21 01:30:34 -05:00
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@Classic298 commented on GitHub (Jan 22, 2026):

Unable to reproduce here as well

sounds like websocket issue misconfiguration - or on reverse proxy if it's used

<!-- gh-comment-id:3785520366 --> @Classic298 commented on GitHub (Jan 22, 2026): Unable to reproduce here as well sounds like websocket issue misconfiguration - or on reverse proxy if it's used
GiteaMirror commented 2026-05-21 01:30:34 -05:00
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@NTShop commented on GitHub (Jan 22, 2026):

I resolved the problem by doing a completely clean install instead of copying the latest code over the top of the previous code. You can close this ticket. Thanks!

<!-- gh-comment-id:3785661430 --> @NTShop commented on GitHub (Jan 22, 2026): I resolved the problem by doing a completely clean install instead of copying the latest code over the top of the previous code. You can close this ticket. Thanks!
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Reference: github-starred/open-webui#122610
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