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[GH-ISSUE #700] documents/create 500 Error #12185

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opened 2026-04-19 19:03:06 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-19 19:03:06 -05:00
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Originally created by @7a6ac0 on GitHub (Feb 11, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/700

Bug Report

Description

Hi, when I upload files from the Documents tab, then I got the response code(500 Internal Server Error) after send a request of documents/create.
Bug Summary:
[Provide a brief but clear summary of the bug]
Upload a file from Documents tab, got a 500 error code.
Steps to Reproduce:
[Outline the steps to reproduce the bug. Be as detailed as possible.]

  1. Click the Documents tab
  2. Click '+' button
  3. Select a file to upload

Expected Behavior:
[Describe what you expected to happen.]
Upload file success
Actual Behavior:
[Describe what actually happened.]
Upload file failed, and get the response code (500 Error)

Environment

  • Operating System: [e.g., Windows 10, macOS Big Sur, Ubuntu 20.04]
    macOS sonoma 14.2.1
  • Browser (if applicable): [e.g., Chrome 100.0, Firefox 98.0]
    Brave v1.62.156

Reproduction Details

Confirmation:

  • [v] I have read and followed all the instructions provided in the README.md.
  • [v] I have reviewed the troubleshooting.md document.
  • [v] I have included the browser console logs.
  • [v] I have included the Docker container logs.

Logs and Screenshots

Browser Console Logs:
[Include relevant browser console logs, if applicable]

Docker Container Logs:
[Include relevant Docker container logs, if applicable]

text/plain
INFO:     192.168.215.1:59832 - "POST /rag/api/v1/doc HTTP/1.1" 200 OK
INFO:     192.168.215.1:59832 - "POST /api/v1/documents/create HTTP/1.1" 500 Internal Server Error
INFO:     192.168.215.1:59832 - "GET /api/v1/documents/ HTTP/1.1" 200 OK

Screenshots (if applicable):
[Attach any relevant screenshots to help illustrate the issue]
image

Installation Method

[Describe the method you used to install the project, e.g., manual installation, Docker, package manager, etc.]
Docker

Additional Information

[Include any additional details that may help in understanding and reproducing the issue. This could include specific configurations, error messages, or anything else relevant to the bug.]

Note

If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!

Originally created by @7a6ac0 on GitHub (Feb 11, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/700 # Bug Report ## Description Hi, when I upload files from the `Documents` tab, then I got the response code(500 Internal Server Error) after send a request of documents/create. **Bug Summary:** [Provide a brief but clear summary of the bug] Upload a file from Documents tab, got a 500 error code. **Steps to Reproduce:** [Outline the steps to reproduce the bug. Be as detailed as possible.] 1. Click the Documents tab 2. Click '+' button 3. Select a file to upload **Expected Behavior:** [Describe what you expected to happen.] Upload file success **Actual Behavior:** [Describe what actually happened.] Upload file failed, and get the response code (500 Error) ## Environment - **Operating System:** [e.g., Windows 10, macOS Big Sur, Ubuntu 20.04] macOS sonoma 14.2.1 - **Browser (if applicable):** [e.g., Chrome 100.0, Firefox 98.0] Brave v1.62.156 ## Reproduction Details **Confirmation:** - [v] I have read and followed all the instructions provided in the README.md. - [v] I have reviewed the troubleshooting.md document. - [v] I have included the browser console logs. - [v] I have included the Docker container logs. ## Logs and Screenshots **Browser Console Logs:** [Include relevant browser console logs, if applicable] **Docker Container Logs:** [Include relevant Docker container logs, if applicable] ``` text/plain INFO: 192.168.215.1:59832 - "POST /rag/api/v1/doc HTTP/1.1" 200 OK INFO: 192.168.215.1:59832 - "POST /api/v1/documents/create HTTP/1.1" 500 Internal Server Error INFO: 192.168.215.1:59832 - "GET /api/v1/documents/ HTTP/1.1" 200 OK ``` **Screenshots (if applicable):** [Attach any relevant screenshots to help illustrate the issue] <img width="585" alt="image" src="https://github.com/ollama-webui/ollama-webui/assets/9023212/2eb341bd-d167-458a-b001-140393ec1b05"> ## Installation Method [Describe the method you used to install the project, e.g., manual installation, Docker, package manager, etc.] Docker ## Additional Information [Include any additional details that may help in understanding and reproducing the issue. This could include specific configurations, error messages, or anything else relevant to the bug.] ## Note If the bug report is incomplete or does not follow the provided instructions, it may not be addressed. Please ensure that you have followed the steps outlined in the README.md and troubleshooting.md documents, and provide all necessary information for us to reproduce and address the issue. Thank you!
GiteaMirror commented 2026-04-19 19:03:07 -05:00
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@tjbck commented on GitHub (Feb 11, 2024):

https://github.com/ollama-webui/ollama-webui/pull/701 should fix it! Please try out the latest version, and let me know if the issue persists!

<!-- gh-comment-id:1937391881 --> @tjbck commented on GitHub (Feb 11, 2024): https://github.com/ollama-webui/ollama-webui/pull/701 should fix it! Please try out the latest version, and let me know if the issue persists!
GiteaMirror commented 2026-04-19 19:03:08 -05:00
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@7a6ac0 commented on GitHub (Feb 11, 2024):

It's work. Thanks.

<!-- gh-comment-id:1937396428 --> @7a6ac0 commented on GitHub (Feb 11, 2024): It's work. Thanks.
GiteaMirror commented 2026-04-19 19:03:09 -05:00
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@liubin595338764 commented on GitHub (Apr 24, 2024):

@tjbck 上传MD文档报错，上传txt文档是正常的
image

<!-- gh-comment-id:2075016239 --> @liubin595338764 commented on GitHub (Apr 24, 2024): @tjbck 上传MD文档报错，上传txt文档是正常的 <img width="643" alt="image" src="https://github.com/open-webui/open-webui/assets/5274428/bcd24394-1497-4611-ae92-59bcd133e7ed">
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