I have searched for any existing and/or related issues.
I have searched for any existing and/or related discussions.
I am using the latest version of Open WebUI.
Installation Method
Docker
Open WebUI Version
v0.6.30
Ollama Version (if applicable)
No response
Operating System
Ubuntu 24.04
Browser (if applicable)
No response
Confirmation
I have read and followed all instructions in README.md.
I am using the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided every relevant configuration, setting, and environment variable used in my setup.
I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
Start with the initial platform/version/OS and dependencies used,
Specify exact install/launch/configure commands,
List URLs visited, user input (incl. example values/emails/passwords if needed),
Describe all options and toggles enabled or changed,
Include any files or environmental changes,
Identify the expected and actual result at each stage,
Ensure any reasonably skilled user can follow and hit the same issue.
Expected Behavior
We are using open-webui with qdrant as vector database. We have embedded ~1500 PDF files there. We want to chat with the whole set of files or specific files.
Actual Behavior
If selecting the whole knowledge base, everythign works fine. If a single or multiple files are selected, it returns always: No source found.
Steps to Reproduce
Create a new chat
Select one or more files from the knowledge base
Ask any kind of task such as "Please summarize the document"
Originally created by @DrZoidberg09 on GitHub (Sep 24, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/17700
### Check Existing Issues
- [x] I have searched for any existing and/or related issues.
- [x] I have searched for any existing and/or related discussions.
- [x] I am using the latest version of Open WebUI.
### Installation Method
Docker
### Open WebUI Version
v0.6.30
### Ollama Version (if applicable)
_No response_
### Operating System
Ubuntu 24.04
### Browser (if applicable)
_No response_
### Confirmation
- [x] I have read and followed all instructions in `README.md`.
- [x] I am using the latest version of **both** Open WebUI and Ollama.
- [x] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have **provided every relevant configuration, setting, and environment variable used in my setup.**
- [x] I have clearly **listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup** (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
- [x] I have documented **step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation**. My steps:
- Start with the initial platform/version/OS and dependencies used,
- Specify exact install/launch/configure commands,
- List URLs visited, user input (incl. example values/emails/passwords if needed),
- Describe all options and toggles enabled or changed,
- Include any files or environmental changes,
- Identify the expected and actual result at each stage,
- Ensure any reasonably skilled user can follow and hit the same issue.
### Expected Behavior
We are using open-webui with qdrant as vector database. We have embedded ~1500 PDF files there. We want to chat with the whole set of files or specific files.
### Actual Behavior
If selecting the whole knowledge base, everythign works fine. If a single or multiple files are selected, it returns always: No source found.
### Steps to Reproduce
1. Create a new chat
2. Select one or more files from the knowledge base
3. Ask any kind of task such as "Please summarize the document"
4. "No source found" will be returned
### Logs & Screenshots
Three is nothing suspicious in the logs:
2025-09-24 07:32:15.600 | INFO | httpx._client:_send_single_request:1025 - HTTP Request: GET http://qdrant:6333/collections/open-webui_files/exists "HTTP/1.1 200 OK"
2025-09-24 07:32:15.607 | INFO | httpx._client:_send_single_request:1025 - HTTP Request: POST http://qdrant:6333/collections/open-webui_files/points/query "HTTP/1.1 200 OK"
2025-09-24 07:32:15.607 | INFO | open_webui.retrieval.utils:query_doc:96 - query_doc:result [[]] [[]]
### Additional Information
_No response_
GiteaMirror
added the bug label 2026-05-20 23:41:26 -05:00
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @DrZoidberg09 on GitHub (Sep 24, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/17700
Check Existing Issues
Installation Method
Docker
Open WebUI Version
v0.6.30
Ollama Version (if applicable)
No response
Operating System
Ubuntu 24.04
Browser (if applicable)
No response
Confirmation
README.md.Expected Behavior
We are using open-webui with qdrant as vector database. We have embedded ~1500 PDF files there. We want to chat with the whole set of files or specific files.
Actual Behavior
If selecting the whole knowledge base, everythign works fine. If a single or multiple files are selected, it returns always: No source found.
Steps to Reproduce
Logs & Screenshots
Three is nothing suspicious in the logs:
2025-09-24 07:32:15.600 | INFO | httpx._client:_send_single_request:1025 - HTTP Request: GET http://qdrant:6333/collections/open-webui_files/exists "HTTP/1.1 200 OK"
2025-09-24 07:32:15.607 | INFO | httpx._client:_send_single_request:1025 - HTTP Request: POST http://qdrant:6333/collections/open-webui_files/points/query "HTTP/1.1 200 OK"
2025-09-24 07:32:15.607 | INFO | open_webui.retrieval.utils:query_doc:96 - query_doc:result
Additional Information
No response
@tjbck commented on GitHub (Sep 24, 2025):
Unable to reproduce.