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[GH-ISSUE #362] A blank page #12040

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opened 2026-04-19 18:47:02 -05:00 by GiteaMirror · 7 comments
GiteaMirror commented 2026-04-19 18:47:02 -05:00
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Originally created by @heweapon on GitHub (Jan 3, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/362

Bug Report

Description

Bug Summary:
I can get page of register when I access 172.16.120.14:3000.But when I signed in, there was just a blank page
I used this command to install: docker run -d -p 3000:8080 --add-host=host.docker.internal:host-gateway -v ollama-webui:/app/backend/data --name ollama-webui --restart always ghcr.io/ollama-webui/ollama-webui:main

I deployed Ollama and Ollama-webui on docker on the LAN
error13

error0

Here's what I tested after using VScode to connect to the server over SSH

dockercontainer

dockerrun

Originally created by @heweapon on GitHub (Jan 3, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/362 # Bug Report ## Description **Bug Summary:** I can get page of register when I access 172.16.120.14:3000.But when I signed in, there was just a blank page I used this command to install: docker run -d -p 3000:8080 --add-host=host.docker.internal:host-gateway -v ollama-webui:/app/backend/data --name ollama-webui --restart always ghcr.io/ollama-webui/ollama-webui:main I deployed Ollama and Ollama-webui on docker on the LAN ![error13](https://github.com/ollama-webui/ollama-webui/assets/49176896/166bd9d5-3842-407d-9728-6a04663a0b4e) ![error0](https://github.com/ollama-webui/ollama-webui/assets/49176896/2ac15f00-98fe-484b-9022-9dbc71726e35) Here's what I tested after using VScode to connect to the server over SSH ![dockercontainer](https://github.com/ollama-webui/ollama-webui/assets/49176896/a377cee4-3232-47f9-b4f0-98e6c40f552d) ![dockerrun](https://github.com/ollama-webui/ollama-webui/assets/49176896/eab15d5e-4b10-497a-bc7a-ee86742a7d14)
GiteaMirror commented 2026-04-19 18:47:04 -05:00
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@tjbck commented on GitHub (Jan 3, 2024):

Hi, Thanks for creating this issue! Could you try deleting your browser cache and see if that does anything for you? Keep us updated!

<!-- gh-comment-id:1876070895 --> @tjbck commented on GitHub (Jan 3, 2024): Hi, Thanks for creating this issue! Could you try deleting your browser cache and see if that does anything for you? Keep us updated!
GiteaMirror commented 2026-04-19 18:47:04 -05:00
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@heweapon commented on GitHub (Jan 4, 2024):

Hi, Thanks for creating this issue! Could you try deleting your browser cache and see if that does anything for you? Keep us updated!

Yes, I tried it. Neither deleting the browser cache nor changing the browser solved the problem.(I use Chrome and Edge)

<!-- gh-comment-id:1876189587 --> @heweapon commented on GitHub (Jan 4, 2024): > Hi, Thanks for creating this issue! Could you try deleting your browser cache and see if that does anything for you? Keep us updated! Yes, I tried it. Neither deleting the browser cache nor changing the browser solved the problem.(I use Chrome and Edge)
GiteaMirror commented 2026-04-19 18:47:05 -05:00
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@tjbck commented on GitHub (Jan 4, 2024):

Hmm, could you try setting a different port for the webui and see if that does anything? Keep us updated!

<!-- gh-comment-id:1876208808 --> @tjbck commented on GitHub (Jan 4, 2024): Hmm, could you try setting a different port for the webui and see if that does anything? Keep us updated!
GiteaMirror commented 2026-04-19 18:47:05 -05:00
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@heweapon commented on GitHub (Jan 4, 2024):

Hmm, could you try setting a different port for the webui and see if that does anything? Keep us updated!

Ok, I'll try

<!-- gh-comment-id:1876216686 --> @heweapon commented on GitHub (Jan 4, 2024): > Hmm, could you try setting a different port for the webui and see if that does anything? Keep us updated! Ok, I'll try
GiteaMirror commented 2026-04-19 18:47:05 -05:00
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@heweapon commented on GitHub (Jan 4, 2024):

Hmm, could you try setting a different port for the webui and see if that does anything? Keep us updated!

I modified the port according to what you said and changed it to 3001:
010403
Its running status on Docker on linux server is as follows:
010404
Now the browser can load the Ollama-webui page, but the following problem occurs:
010402
010401
Thank you very much for your patience!

<!-- gh-comment-id:1876231911 --> @heweapon commented on GitHub (Jan 4, 2024): > Hmm, could you try setting a different port for the webui and see if that does anything? Keep us updated! I modified the port according to what you said and changed it to 3001: ![010403](https://github.com/ollama-webui/ollama-webui/assets/49176896/a599ece7-b1a9-4af8-a0f3-c399636949c0) Its running status on Docker on linux server is as follows: ![010404](https://github.com/ollama-webui/ollama-webui/assets/49176896/4eb441f1-2bc6-497e-b44f-39955ca6ac22) Now the browser can load the Ollama-webui page, but the following problem occurs: ![010402](https://github.com/ollama-webui/ollama-webui/assets/49176896/7ddd1095-7b0b-405b-bbe9-c4730813ab6a) ![010401](https://github.com/ollama-webui/ollama-webui/assets/49176896/e4abf3c0-2a47-4d42-85b5-30dd0fff652d) Thank you very much for your patience!
GiteaMirror commented 2026-04-19 18:47:06 -05:00
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@tjbck commented on GitHub (Jan 4, 2024):

You might want to try the alternative command in our troubleshooting.md! https://github.com/ollama-webui/ollama-webui/blob/main/TROUBLESHOOTING.md

<!-- gh-comment-id:1876237171 --> @tjbck commented on GitHub (Jan 4, 2024): You might want to try the alternative command in our troubleshooting.md! https://github.com/ollama-webui/ollama-webui/blob/main/TROUBLESHOOTING.md
GiteaMirror commented 2026-04-19 18:47:06 -05:00
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@heweapon commented on GitHub (Jan 4, 2024):

You might want to try the alternative command in our troubleshooting.md! https://github.com/ollama-webui/ollama-webui/blob/main/TROUBLESHOOTING.md

OK. I'll try

<!-- gh-comment-id:1876238050 --> @heweapon commented on GitHub (Jan 4, 2024): > You might want to try the alternative command in our troubleshooting.md! https://github.com/ollama-webui/ollama-webui/blob/main/TROUBLESHOOTING.md OK. I'll try
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Reference: github-starred/open-webui#12040
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