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Code Issues 2.4k Packages Projects Releases 129 Wiki Activity

[GH-ISSUE #6308] BUG?: Open-WebUI fails to start #117625

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opened 2026-05-20 19:12:47 -05:00 by GiteaMirror · 0 comments
GiteaMirror commented 2026-05-20 19:12:47 -05:00
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Originally created by @Smiley-McSmiles on GitHub (Oct 21, 2024).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/6308

Bug Report

Installation Method

Installed using LLaMan (Which uses the Open-WebUI git clone/npm install)

LLaMan has flawlessly ran and updated open-webui/ollama for months now, not sure what happened. I didn't even update on the day that it failed. Just stopped working...

Environment

LLaMan v0.1.6
Ollama v0.3.14
Open-WebUI v0.3.32
Python v3.12.7

OS: Fedora Linux 40 (Workstation Edition) x86_64
Host: B650I Lightning WiFi
Kernel: Linux 6.11.3-200.fc40.x86_64
Uptime: 21 hours, 10 mins
Packages: 2524 (rpm), 12 (flatpak)
Shell: fish 3.7.0
CPU: AMD Ryzen 7 8700G w/ Radeon 780M Graphics (16) @ 5.18 GHz
GPU: AMD Phoenix1 [Integrated]
Memory: 6.20 GiB / 60.44 GiB (10%)
Locale: en_US.UTF-8

Confirmation:

  • I have read and followed all the instructions provided in the README.md.
  • I am on the latest version of both Open WebUI and Ollama.
  • [ N/a] I have included the browser console logs.
  • I have included the journalctl/SystemD logs.
  • I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Expected Behavior:

open-webui.service active

Actual Behavior:

open-webui.service inactive

Description

Bug Summary:
Seems to be related to libcudnn.so.9 but I don't understand python very well.

Reproduction Details

Steps to Reproduce:
Please see setup.sh

Logs and Screenshots

SystemD Log

Oct 21 06:32:45 start.sh[18057]: WARNI [chromadb.db.impl.sqlite] ⚠️ It looks like you upgraded from a version below 0.6 and could benefit from vacuuming your database. Run chromadb utils vacuum --help for more information.
Oct 21 06:32:45 start.sh[18057]: WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.
Oct 21 06:32:45 python[18057]: detected unhandled Python exception in '/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/__main__.py'
Oct 21 06:32:45 start.sh[18057]: Traceback (most recent call last):
Oct 21 06:32:45 start.sh[18057]:   File "<frozen runpy>", line 198, in _run_module_as_main
Oct 21 06:32:45 start.sh[18057]:   File "<frozen runpy>", line 88, in _run_code
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/__main__.py", line 4, in <module>
Oct 21 06:32:45 start.sh[18057]:     uvicorn.main()
Oct 21 06:32:45 start.sh[18057]:   File "/usr/lib/python3.12/site-packages/click/core.py", line 1157, in __call__
Oct 21 06:32:45 start.sh[18057]:     return self.main(*args, **kwargs)
Oct 21 06:32:45 start.sh[18057]:            ^^^^^^^^^^^^^^^^^^^^^^^^^^
Oct 21 06:32:45 start.sh[18057]:   File "/usr/lib/python3.12/site-packages/click/core.py", line 1078, in main
Oct 21 06:32:45 start.sh[18057]:     rv = self.invoke(ctx)
Oct 21 06:32:45 start.sh[18057]:          ^^^^^^^^^^^^^^^^
Oct 21 06:32:45 start.sh[18057]:   File "/usr/lib/python3.12/site-packages/click/core.py", line 1434, in invoke
Oct 21 06:32:45 start.sh[18057]:     return ctx.invoke(self.callback, **ctx.params)
Oct 21 06:32:45 start.sh[18057]:            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Oct 21 06:32:45 start.sh[18057]:   File "/usr/lib/python3.12/site-packages/click/core.py", line 783, in invoke
Oct 21 06:32:45 start.sh[18057]:     return __callback(*args, **kwargs)
Oct 21 06:32:45 start.sh[18057]:            ^^^^^^^^^^^^^^^^^^^^^^^^^^^
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/main.py", line 410, in main
Oct 21 06:32:45 start.sh[18057]:     run(
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/main.py", line 577, in run
Oct 21 06:32:45 start.sh[18057]:     server.run()
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/server.py", line 65, in run
Oct 21 06:32:45 start.sh[18057]:     return asyncio.run(self.serve(sockets=sockets))
Oct 21 06:32:45 start.sh[18057]:            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Oct 21 06:32:45 start.sh[18057]:   File "/usr/lib64/python3.12/asyncio/runners.py", line 194, in run
Oct 21 06:32:45 start.sh[18057]:     return runner.run(main)
Oct 21 06:32:45 start.sh[18057]:            ^^^^^^^^^^^^^^^^
Oct 21 06:32:45 start.sh[18057]:   File "/usr/lib64/python3.12/asyncio/runners.py", line 118, in run
Oct 21 06:32:45 start.sh[18057]:     return self._loop.run_until_complete(task)
Oct 21 06:32:45 start.sh[18057]:            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Oct 21 06:32:45 start.sh[18057]:   File "uvloop/loop.pyx", line 1517, in uvloop.loop.Loop.run_until_complete
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/server.py", line 69, in serve
Oct 21 06:32:45 start.sh[18057]:     await self._serve(sockets)
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/server.py", line 76, in _serve
Oct 21 06:32:45 start.sh[18057]:     config.load()
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/config.py", line 434, in load
Oct 21 06:32:45 start.sh[18057]:     self.loaded_app = import_from_string(self.app)
Oct 21 06:32:45 start.sh[18057]:                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/importer.py", line 19, in import_from_string
Oct 21 06:32:45 start.sh[18057]:     module = importlib.import_module(module_str)
Oct 21 06:32:45 start.sh[18057]:              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Oct 21 06:32:45 start.sh[18057]:   File "/usr/lib64/python3.12/importlib/__init__.py", line 90, in import_module
Oct 21 06:32:45 start.sh[18057]:     return _bootstrap._gcd_import(name[level:], package, level)
Oct 21 06:32:45 start.sh[18057]:            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Oct 21 06:32:45 start.sh[18057]:   File "<frozen importlib._bootstrap>", line 1387, in _gcd_import
Oct 21 06:32:45 start.sh[18057]:   File "<frozen importlib._bootstrap>", line 1360, in _find_and_load
Oct 21 06:32:45 start.sh[18057]:   File "<frozen importlib._bootstrap>", line 1331, in _find_and_load_unlocked
Oct 21 06:32:45 start.sh[18057]:   File "<frozen importlib._bootstrap>", line 935, in _load_unlocked
Oct 21 06:32:45 start.sh[18057]:   File "<frozen importlib._bootstrap_external>", line 995, in exec_module
Oct 21 06:32:45 start.sh[18057]:   File "<frozen importlib._bootstrap>", line 488, in _call_with_frames_removed
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/open-webui/backend/open_webui/main.py", line 32, in <module>
Oct 21 06:32:45 start.sh[18057]:     from open_webui.apps.retrieval.main import app as retrieval_app
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/open-webui/backend/open_webui/apps/retrieval/main.py", line 219, in <module>
Oct 21 06:32:45 start.sh[18057]:     update_embedding_model(
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/open-webui/backend/open_webui/apps/retrieval/main.py", line 174, in update_embedding_model
Oct 21 06:32:45 start.sh[18057]:     import sentence_transformers
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/.local/lib/python3.12/site-packages/sentence_transformers/__init__.py", line 7, in <module>
Oct 21 06:32:45 start.sh[18057]:     from sentence_transformers.cross_encoder.CrossEncoder import CrossEncoder
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/.local/lib/python3.12/site-packages/sentence_transformers/cross_encoder/__init__.py", line 1, in <module>
Oct 21 06:32:45 start.sh[18057]:     from .CrossEncoder import CrossEncoder
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/.local/lib/python3.12/site-packages/sentence_transformers/cross_encoder/CrossEncoder.py", line 7, in <module>
Oct 21 06:32:45 start.sh[18057]:     import torch
Oct 21 06:32:45 start.sh[18057]:   File "/opt/open-webui/.local/lib/python3.12/site-packages/torch/__init__.py", line 368, in <module>
Oct 21 06:32:45 start.sh[18057]:     from torch._C import *  # noqa: F403
Oct 21 06:32:45 start.sh[18057]:     ^^^^^^^^^^^^^^^^^^^^^^
Oct 21 06:32:45 start.sh[18057]: ImportError: libcudnn.so.9: cannot open shared object file: No such file or directory
Oct 21 06:32:46 systemd[1]: open-webui.service: Deactivated successfully.```

Additional Information

Full pip list

Package                                  Version
---------------------------------------- -----------
acme                                     2.11.0
aiohappyeyeballs                         2.4.0
aiohttp                                  3.10.8
aiosignal                                1.3.1
alembic                                  1.13.2
annotated-types                          0.7.0
anthropic                                0.36.2
anyio                                    4.4.0
APScheduler                              3.10.4
argcomplete                              3.3.0
argon2-cffi                              23.1.0
argon2-cffi-bindings                     21.2.0
asgiref                                  3.8.1
attrs                                    24.1.0
Authlib                                  1.3.2
av                                       12.3.0
babel                                    2.16.0
backoff                                  2.2.1
bcrypt                                   4.2.0
Beaker                                   1.12.1
beautifulsoup4                           4.12.3
bidict                                   0.23.1
bitarray                                 2.9.2
black                                    24.8.0
blinker                                  1.8.2
blivet                                   3.10.0
blivet-gui                               2.5.0
boto3                                    1.35.0
botocore                                 1.35.4
Brlapi                                   0.8.5
build                                    1.2.1
cachetools                               5.4.0
cargo2rpm                                0.1.18
certbot                                  2.11.0
certbot-nginx                            2.11.0
certifi                                  2024.7.4
cffi                                     1.16.0
chardet                                  5.2.0
charset-normalizer                       3.3.2
chroma-hnswlib                           0.7.6
chromadb                                 0.5.9
click                                    8.1.7
click-plugins                            1.1.1
colbert-ai                               0.2.21
colorclass                               2.2.2
coloredlogs                              15.0.1
compressed_rtf                           1.0.6
ConfigArgParse                           1.7
configobj                                5.0.8
cryptography                             41.0.7
ctranslate2                              4.3.1
cupshelpers                              1.0
Cython                                   3.0.9
dasbus                                   1.7
dataclasses-json                         0.6.7
datasets                                 3.0.1
dbus-python                              1.3.2
deepdiff                                 7.0.1
defusedxml                               0.7.1
Deprecated                               1.2.14
dill                                     0.3.8
distro                                   1.9.0
dnf                                      4.21.1
dnspython                                2.6.1
docker                                   7.1.0
docx2txt                                 0.8
duckduckgo_search                        6.2.13
easygui                                  0.98.3
ebcdic                                   1.1.1
ecdsa                                    0.19.0
einops                                   0.8.0
email_validator                          2.2.0
emoji                                    2.12.1
environs                                 9.5.0
et-xmlfile                               1.1.0
extract-msg                              0.51.1
fail2ban                                 1.1.0
fake-useragent                           1.5.1
fastapi                                  0.111.0
fastapi-cli                              0.0.5
faster-whisper                           1.0.3
fedora-third-party                       0.10
file-magic                               0.4.0
filelock                                 3.15.4
filetype                                 1.2.0
Flask                                    3.0.3
Flask-Cors                               5.0.0
flatbuffers                              24.3.25
fonttools                                4.53.1
fpdf2                                    2.7.9
fros                                     1.1
frozenlist                               1.4.1
fsspec                                   2024.6.1
ftfy                                     6.2.3
git-python                               1.0.3
gitdb                                    4.0.11
GitPython                                3.1.43
google-ai-generativelanguage             0.6.6
google-api-core                          2.19.1
google-api-python-client                 2.139.0
google-auth                              2.32.0
google-auth-httplib2                     0.2.0
google-generativeai                      0.7.2
googleapis-common-protos                 1.63.2
greenlet                                 3.0.3
grpcio                                   1.65.4
grpcio-status                            1.62.2
h11                                      0.14.0
httpcore                                 1.0.5
httplib2                                 0.22.0
httptools                                0.6.1
httpx                                    0.27.0
huggingface-hub                          0.24.5
humanfriendly                            10.0
humanize                                 3.13.1
idna                                     3.7
importlib_metadata                       8.0.0
importlib_resources                      6.4.0
iniconfig                                2.0.0
iso639                                   0.1.4
itsdangerous                             2.2.0
Jinja2                                   3.1.4
jiter                                    0.5.0
jmespath                                 1.0.1
joblib                                   1.4.2
josepy                                   1.13.0
jsonpatch                                1.33
jsonpath-python                          1.0.6
jsonpointer                              3.0.0
kubernetes                               30.1.0
langchain                                0.2.15
langchain-chroma                         0.1.4
langchain-community                      0.2.12
langchain-core                           0.2.35
langchain-text-splitters                 0.2.2
langdetect                               1.0.9
langfuse                                 2.44.0
langsmith                                0.1.96
langtable                                0.0.68
lark                                     1.1.9
libcomps                                 0.1.20
libdnf                                   0.73.3
louis                                    3.28.0
lxml                                     5.1.0
Mako                                     1.2.3
Markdown                                 3.7
markdown-it-py                           3.0.0
MarkupSafe                               2.1.3
marshmallow                              3.21.3
mdurl                                    0.1.2
meson                                    1.4.1
milvus-lite                              2.4.10
mmh3                                     4.1.0
monotonic                                1.6
mpmath                                   1.3.0
msoffcrypto-tool                         5.4.1
multidict                                6.0.5
multiprocess                             0.70.16
mypy-extensions                          1.0.0
nest-asyncio                             1.6.0
networkx                                 3.3
nftables                                 0.1
ninja                                    1.11.1.1
nltk                                     3.9.1
numexpr                                  2.8.5
numpy                                    1.26.4
nvidia-cublas-cu12                       12.4.5.8
nvidia-cuda-cupti-cu12                   12.4.127
nvidia-cuda-nvrtc-cu12                   12.4.127
nvidia-cuda-runtime-cu12                 12.4.127
nvidia-cudnn-cu12                        9.1.0.70
nvidia-cufft-cu12                        11.2.1.3
nvidia-curand-cu12                       10.3.5.147
nvidia-cusolver-cu12                     11.6.1.9
nvidia-cusparse-cu12                     12.3.1.170
nvidia-nccl-cu12                         2.21.5
nvidia-nvjitlink-cu12                    12.4.127
nvidia-nvtx-cu12                         12.4.127
oauthlib                                 3.2.2
olefile                                  0.47
oletools                                 0.60.2
onnxruntime                              1.18.1
openai                                   1.52.0
opencv-python                            4.10.0.84
opencv-python-headless                   4.10.0.84
openpyxl                                 3.1.5
opentelemetry-api                        1.26.0
opentelemetry-exporter-otlp-proto-common 1.26.0
opentelemetry-exporter-otlp-proto-grpc   1.26.0
opentelemetry-instrumentation            0.47b0
opentelemetry-instrumentation-asgi       0.47b0
opentelemetry-instrumentation-fastapi    0.47b0
opentelemetry-proto                      1.26.0
opentelemetry-sdk                        1.26.0
opentelemetry-semantic-conventions       0.47b0
opentelemetry-util-http                  0.47b0
ordered-set                              4.1.0
orjson                                   3.10.6
overrides                                7.7.0
packaging                                23.2
pandas                                   2.2.3
parsedatetime                            2.6
passlib                                  1.7.4
Paste                                    3.7.1
pathspec                                 0.12.1
pcodedmp                                 1.2.6
peewee                                   3.17.6
peewee-migrate                           1.12.2
pexpect                                  4.9.0
pid                                      2.2.3
pillow                                   10.3.0
pip                                      23.3.2
platformdirs                             4.2.2
pluggy                                   1.5.0
ply                                      3.11
posthog                                  3.5.0
primp                                    0.6.3
productmd                                1.38
progressbar2                             3.53.2
proto-plus                               1.24.0
protobuf                                 4.25.4
psutil                                   6.1.0
psycopg2-binary                          2.9.9
ptyprocess                               0.7.0
pwquality                                1.4.5
pyarrow                                  17.0.0
pyasn1                                   0.6.0
pyasn1_modules                           0.4.0
pyasynchat                               1.0.2
pyasyncore                               1.0.2
pycairo                                  1.25.1
pyclipper                                1.3.0.post5
pycparser                                2.20
pycrypto                                 2.6.1
pycups                                   2.0.4
pydantic                                 2.9.2
pydantic_core                            2.23.4
pydub                                    0.25.1
pyenchant                                3.2.2
pygit2                                   1.14.0
Pygments                                 2.18.0
PyGObject                                3.48.2
PyJWT                                    2.9.0
pykickstart                              3.52
pymilvus                                 2.4.7
pymongo                                  4.10.1
PyMySQL                                  1.1.1
pyOpenSSL                                23.2.0
pypandoc                                 1.13
pyparsing                                3.1.2
pyparted                                 3.13.0
pypdf                                    4.3.1
PyPika                                   0.48.9
pyproj                                   3.7.0
pyproject_hooks                          1.1.0
pyRFC3339                                1.1
PySocks                                  1.7.1
pytest                                   8.3.3
pytest-docker                            3.1.1
python-augeas                            1.1.0
python-dateutil                          2.8.2
python-dotenv                            1.0.1
python-engineio                          4.9.1
python-iso639                            2024.4.27
python-jose                              3.3.0
python-magic                             0.4.27
python-meh                               0.51
python-multipart                         0.0.9
python-oxmsg                             0.0.1
python-pam                               2.0.2
python-pptx                              1.0.0
python-socketio                          5.11.3
python-utils                             3.7.0
pytube                                   15.0.0
pytz                                     2024.1
pyudev                                   0.24.1
pyxdg                                    0.27
pyxlsb                                   1.0.10
PyYAML                                   6.0.1
rank-bm25                                0.2.2
rapidfuzz                                3.9.5
rapidocr-onnxruntime                     1.3.24
red-black-tree-mod                       1.20
redis                                    5.1.1
regex                                    2024.4.28
requests                                 2.32.3
requests-file                            2.0.0
requests-ftp                             0.3.1
requests-oauthlib                        2.0.0
requests-toolbelt                        1.0.0
rich                                     13.7.1
rpm                                      4.19.1.1
rpmautospec                              0.7.2
rpmautospec-core                         0.1.5
rsa                                      4.9
RTFDE                                    0.1.2
s3transfer                               0.10.3
safetensors                              0.4.5
scikit-learn                             1.5.1
scipy                                    1.14.0
selinux                                  3.7
sentence-transformers                    3.0.1
sepolicy                                 3.7
setools                                  4.5.1
setroubleshoot                           3.3.33
setuptools                               69.0.3
shapely                                  2.0.5
shellingham                              1.5.4
simple-websocket                         1.0.0
simpleaudio                              1.0.4
simpleline                               1.9.0
six                                      1.16.0
smmap                                    5.0.1
sniffio                                  1.3.1
sos                                      4.7.2
soupsieve                                2.5
speedtest-cli                            2.1.3
SQLAlchemy                               2.0.32
starlette                                0.37.2
sympy                                    1.13.1
systemd-python                           235
tabulate                                 0.9.0
Tempita                                  0.5.2
tenacity                                 8.5.0
threadpoolctl                            3.5.0
tiktoken                                 0.8.0
tokenizers                               0.20.1
torch                                    2.5.0
tqdm                                     4.66.5
transformers                             4.45.2
triton                                   3.1.0
typer                                    0.12.3
typing_extensions                        4.12.2
typing-inspect                           0.9.0
tzdata                                   2024.1
tzlocal                                  5.2
ujson                                    5.10.0
unstructured                             0.15.9
unstructured-client                      0.25.1
uritemplate                              4.1.1
urllib3                                  1.26.20
uvicorn                                  0.30.6
uvloop                                   0.19.0
validators                               0.33.0
watchfiles                               0.22.0
wcwidth                                  0.2.13
websocket-client                         1.8.0
websockets                               12.0
Werkzeug                                 3.0.3
wrapt                                    1.16.0
wsproto                                  1.2.0
xkbregistry                              0.3
xlrd                                     2.0.1
XlsxWriter                               3.2.0
xxhash                                   3.5.0
yarl                                     1.13.1
youtube-transcript-api                   0.6.2
zipp                                     3.19.2
zstandard                                0.22.0
Originally created by @Smiley-McSmiles on GitHub (Oct 21, 2024). Original GitHub issue: https://github.com/open-webui/open-webui/issues/6308 # Bug Report ## Installation Method Installed using [LLaMan](https://github.com/Smiley-McSmiles/llaman) (Which uses the Open-WebUI git clone/npm install) _LLaMan has flawlessly ran and updated open-webui/ollama for months now, not sure what happened. I didn't even update on the day that it failed. Just stopped working..._ ## Environment LLaMan v0.1.6 Ollama v0.3.14 Open-WebUI v0.3.32 Python v3.12.7 OS: Fedora Linux 40 (Workstation Edition) x86_64 Host: B650I Lightning WiFi Kernel: Linux 6.11.3-200.fc40.x86_64 Uptime: 21 hours, 10 mins Packages: 2524 (rpm), 12 (flatpak) Shell: fish 3.7.0 CPU: AMD Ryzen 7 8700G w/ Radeon 780M Graphics (16) @ 5.18 GHz GPU: AMD Phoenix1 [Integrated] Memory: 6.20 GiB / 60.44 GiB (10%) Locale: en_US.UTF-8 **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [ N/a] I have included the browser console logs. - [x] I have included the journalctl/SystemD logs. - [x] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below. ## Expected Behavior: open-webui.service active ## Actual Behavior: open-webui.service inactive ## Description **Bug Summary:** Seems to be related to `libcudnn.so.9` but I don't understand python very well. ## Reproduction Details **Steps to Reproduce:** Please see [setup.sh](https://github.com/Smiley-McSmiles/llaman/blob/main/setup.sh) ## Logs and Screenshots **SystemD Log** ``` Oct 21 06:32:45 start.sh[18057]: WARNI [chromadb.db.impl.sqlite] ⚠️ It looks like you upgraded from a version below 0.6 and could benefit from vacuuming your database. Run chromadb utils vacuum --help for more information. Oct 21 06:32:45 start.sh[18057]: WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. Oct 21 06:32:45 python[18057]: detected unhandled Python exception in '/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/__main__.py' Oct 21 06:32:45 start.sh[18057]: Traceback (most recent call last): Oct 21 06:32:45 start.sh[18057]: File "<frozen runpy>", line 198, in _run_module_as_main Oct 21 06:32:45 start.sh[18057]: File "<frozen runpy>", line 88, in _run_code Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/__main__.py", line 4, in <module> Oct 21 06:32:45 start.sh[18057]: uvicorn.main() Oct 21 06:32:45 start.sh[18057]: File "/usr/lib/python3.12/site-packages/click/core.py", line 1157, in __call__ Oct 21 06:32:45 start.sh[18057]: return self.main(*args, **kwargs) Oct 21 06:32:45 start.sh[18057]: ^^^^^^^^^^^^^^^^^^^^^^^^^^ Oct 21 06:32:45 start.sh[18057]: File "/usr/lib/python3.12/site-packages/click/core.py", line 1078, in main Oct 21 06:32:45 start.sh[18057]: rv = self.invoke(ctx) Oct 21 06:32:45 start.sh[18057]: ^^^^^^^^^^^^^^^^ Oct 21 06:32:45 start.sh[18057]: File "/usr/lib/python3.12/site-packages/click/core.py", line 1434, in invoke Oct 21 06:32:45 start.sh[18057]: return ctx.invoke(self.callback, **ctx.params) Oct 21 06:32:45 start.sh[18057]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Oct 21 06:32:45 start.sh[18057]: File "/usr/lib/python3.12/site-packages/click/core.py", line 783, in invoke Oct 21 06:32:45 start.sh[18057]: return __callback(*args, **kwargs) Oct 21 06:32:45 start.sh[18057]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^ Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/main.py", line 410, in main Oct 21 06:32:45 start.sh[18057]: run( Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/main.py", line 577, in run Oct 21 06:32:45 start.sh[18057]: server.run() Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/server.py", line 65, in run Oct 21 06:32:45 start.sh[18057]: return asyncio.run(self.serve(sockets=sockets)) Oct 21 06:32:45 start.sh[18057]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Oct 21 06:32:45 start.sh[18057]: File "/usr/lib64/python3.12/asyncio/runners.py", line 194, in run Oct 21 06:32:45 start.sh[18057]: return runner.run(main) Oct 21 06:32:45 start.sh[18057]: ^^^^^^^^^^^^^^^^ Oct 21 06:32:45 start.sh[18057]: File "/usr/lib64/python3.12/asyncio/runners.py", line 118, in run Oct 21 06:32:45 start.sh[18057]: return self._loop.run_until_complete(task) Oct 21 06:32:45 start.sh[18057]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Oct 21 06:32:45 start.sh[18057]: File "uvloop/loop.pyx", line 1517, in uvloop.loop.Loop.run_until_complete Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/server.py", line 69, in serve Oct 21 06:32:45 start.sh[18057]: await self._serve(sockets) Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/server.py", line 76, in _serve Oct 21 06:32:45 start.sh[18057]: config.load() Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/config.py", line 434, in load Oct 21 06:32:45 start.sh[18057]: self.loaded_app = import_from_string(self.app) Oct 21 06:32:45 start.sh[18057]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/.local/lib/python3.12/site-packages/uvicorn/importer.py", line 19, in import_from_string Oct 21 06:32:45 start.sh[18057]: module = importlib.import_module(module_str) Oct 21 06:32:45 start.sh[18057]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Oct 21 06:32:45 start.sh[18057]: File "/usr/lib64/python3.12/importlib/__init__.py", line 90, in import_module Oct 21 06:32:45 start.sh[18057]: return _bootstrap._gcd_import(name[level:], package, level) Oct 21 06:32:45 start.sh[18057]: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Oct 21 06:32:45 start.sh[18057]: File "<frozen importlib._bootstrap>", line 1387, in _gcd_import Oct 21 06:32:45 start.sh[18057]: File "<frozen importlib._bootstrap>", line 1360, in _find_and_load Oct 21 06:32:45 start.sh[18057]: File "<frozen importlib._bootstrap>", line 1331, in _find_and_load_unlocked Oct 21 06:32:45 start.sh[18057]: File "<frozen importlib._bootstrap>", line 935, in _load_unlocked Oct 21 06:32:45 start.sh[18057]: File "<frozen importlib._bootstrap_external>", line 995, in exec_module Oct 21 06:32:45 start.sh[18057]: File "<frozen importlib._bootstrap>", line 488, in _call_with_frames_removed Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/open-webui/backend/open_webui/main.py", line 32, in <module> Oct 21 06:32:45 start.sh[18057]: from open_webui.apps.retrieval.main import app as retrieval_app Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/open-webui/backend/open_webui/apps/retrieval/main.py", line 219, in <module> Oct 21 06:32:45 start.sh[18057]: update_embedding_model( Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/open-webui/backend/open_webui/apps/retrieval/main.py", line 174, in update_embedding_model Oct 21 06:32:45 start.sh[18057]: import sentence_transformers Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/.local/lib/python3.12/site-packages/sentence_transformers/__init__.py", line 7, in <module> Oct 21 06:32:45 start.sh[18057]: from sentence_transformers.cross_encoder.CrossEncoder import CrossEncoder Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/.local/lib/python3.12/site-packages/sentence_transformers/cross_encoder/__init__.py", line 1, in <module> Oct 21 06:32:45 start.sh[18057]: from .CrossEncoder import CrossEncoder Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/.local/lib/python3.12/site-packages/sentence_transformers/cross_encoder/CrossEncoder.py", line 7, in <module> Oct 21 06:32:45 start.sh[18057]: import torch Oct 21 06:32:45 start.sh[18057]: File "/opt/open-webui/.local/lib/python3.12/site-packages/torch/__init__.py", line 368, in <module> Oct 21 06:32:45 start.sh[18057]: from torch._C import * # noqa: F403 Oct 21 06:32:45 start.sh[18057]: ^^^^^^^^^^^^^^^^^^^^^^ Oct 21 06:32:45 start.sh[18057]: ImportError: libcudnn.so.9: cannot open shared object file: No such file or directory Oct 21 06:32:46 systemd[1]: open-webui.service: Deactivated successfully.``` ``` ## Additional Information **Full `pip list`** ``` Package Version ---------------------------------------- ----------- acme 2.11.0 aiohappyeyeballs 2.4.0 aiohttp 3.10.8 aiosignal 1.3.1 alembic 1.13.2 annotated-types 0.7.0 anthropic 0.36.2 anyio 4.4.0 APScheduler 3.10.4 argcomplete 3.3.0 argon2-cffi 23.1.0 argon2-cffi-bindings 21.2.0 asgiref 3.8.1 attrs 24.1.0 Authlib 1.3.2 av 12.3.0 babel 2.16.0 backoff 2.2.1 bcrypt 4.2.0 Beaker 1.12.1 beautifulsoup4 4.12.3 bidict 0.23.1 bitarray 2.9.2 black 24.8.0 blinker 1.8.2 blivet 3.10.0 blivet-gui 2.5.0 boto3 1.35.0 botocore 1.35.4 Brlapi 0.8.5 build 1.2.1 cachetools 5.4.0 cargo2rpm 0.1.18 certbot 2.11.0 certbot-nginx 2.11.0 certifi 2024.7.4 cffi 1.16.0 chardet 5.2.0 charset-normalizer 3.3.2 chroma-hnswlib 0.7.6 chromadb 0.5.9 click 8.1.7 click-plugins 1.1.1 colbert-ai 0.2.21 colorclass 2.2.2 coloredlogs 15.0.1 compressed_rtf 1.0.6 ConfigArgParse 1.7 configobj 5.0.8 cryptography 41.0.7 ctranslate2 4.3.1 cupshelpers 1.0 Cython 3.0.9 dasbus 1.7 dataclasses-json 0.6.7 datasets 3.0.1 dbus-python 1.3.2 deepdiff 7.0.1 defusedxml 0.7.1 Deprecated 1.2.14 dill 0.3.8 distro 1.9.0 dnf 4.21.1 dnspython 2.6.1 docker 7.1.0 docx2txt 0.8 duckduckgo_search 6.2.13 easygui 0.98.3 ebcdic 1.1.1 ecdsa 0.19.0 einops 0.8.0 email_validator 2.2.0 emoji 2.12.1 environs 9.5.0 et-xmlfile 1.1.0 extract-msg 0.51.1 fail2ban 1.1.0 fake-useragent 1.5.1 fastapi 0.111.0 fastapi-cli 0.0.5 faster-whisper 1.0.3 fedora-third-party 0.10 file-magic 0.4.0 filelock 3.15.4 filetype 1.2.0 Flask 3.0.3 Flask-Cors 5.0.0 flatbuffers 24.3.25 fonttools 4.53.1 fpdf2 2.7.9 fros 1.1 frozenlist 1.4.1 fsspec 2024.6.1 ftfy 6.2.3 git-python 1.0.3 gitdb 4.0.11 GitPython 3.1.43 google-ai-generativelanguage 0.6.6 google-api-core 2.19.1 google-api-python-client 2.139.0 google-auth 2.32.0 google-auth-httplib2 0.2.0 google-generativeai 0.7.2 googleapis-common-protos 1.63.2 greenlet 3.0.3 grpcio 1.65.4 grpcio-status 1.62.2 h11 0.14.0 httpcore 1.0.5 httplib2 0.22.0 httptools 0.6.1 httpx 0.27.0 huggingface-hub 0.24.5 humanfriendly 10.0 humanize 3.13.1 idna 3.7 importlib_metadata 8.0.0 importlib_resources 6.4.0 iniconfig 2.0.0 iso639 0.1.4 itsdangerous 2.2.0 Jinja2 3.1.4 jiter 0.5.0 jmespath 1.0.1 joblib 1.4.2 josepy 1.13.0 jsonpatch 1.33 jsonpath-python 1.0.6 jsonpointer 3.0.0 kubernetes 30.1.0 langchain 0.2.15 langchain-chroma 0.1.4 langchain-community 0.2.12 langchain-core 0.2.35 langchain-text-splitters 0.2.2 langdetect 1.0.9 langfuse 2.44.0 langsmith 0.1.96 langtable 0.0.68 lark 1.1.9 libcomps 0.1.20 libdnf 0.73.3 louis 3.28.0 lxml 5.1.0 Mako 1.2.3 Markdown 3.7 markdown-it-py 3.0.0 MarkupSafe 2.1.3 marshmallow 3.21.3 mdurl 0.1.2 meson 1.4.1 milvus-lite 2.4.10 mmh3 4.1.0 monotonic 1.6 mpmath 1.3.0 msoffcrypto-tool 5.4.1 multidict 6.0.5 multiprocess 0.70.16 mypy-extensions 1.0.0 nest-asyncio 1.6.0 networkx 3.3 nftables 0.1 ninja 1.11.1.1 nltk 3.9.1 numexpr 2.8.5 numpy 1.26.4 nvidia-cublas-cu12 12.4.5.8 nvidia-cuda-cupti-cu12 12.4.127 nvidia-cuda-nvrtc-cu12 12.4.127 nvidia-cuda-runtime-cu12 12.4.127 nvidia-cudnn-cu12 9.1.0.70 nvidia-cufft-cu12 11.2.1.3 nvidia-curand-cu12 10.3.5.147 nvidia-cusolver-cu12 11.6.1.9 nvidia-cusparse-cu12 12.3.1.170 nvidia-nccl-cu12 2.21.5 nvidia-nvjitlink-cu12 12.4.127 nvidia-nvtx-cu12 12.4.127 oauthlib 3.2.2 olefile 0.47 oletools 0.60.2 onnxruntime 1.18.1 openai 1.52.0 opencv-python 4.10.0.84 opencv-python-headless 4.10.0.84 openpyxl 3.1.5 opentelemetry-api 1.26.0 opentelemetry-exporter-otlp-proto-common 1.26.0 opentelemetry-exporter-otlp-proto-grpc 1.26.0 opentelemetry-instrumentation 0.47b0 opentelemetry-instrumentation-asgi 0.47b0 opentelemetry-instrumentation-fastapi 0.47b0 opentelemetry-proto 1.26.0 opentelemetry-sdk 1.26.0 opentelemetry-semantic-conventions 0.47b0 opentelemetry-util-http 0.47b0 ordered-set 4.1.0 orjson 3.10.6 overrides 7.7.0 packaging 23.2 pandas 2.2.3 parsedatetime 2.6 passlib 1.7.4 Paste 3.7.1 pathspec 0.12.1 pcodedmp 1.2.6 peewee 3.17.6 peewee-migrate 1.12.2 pexpect 4.9.0 pid 2.2.3 pillow 10.3.0 pip 23.3.2 platformdirs 4.2.2 pluggy 1.5.0 ply 3.11 posthog 3.5.0 primp 0.6.3 productmd 1.38 progressbar2 3.53.2 proto-plus 1.24.0 protobuf 4.25.4 psutil 6.1.0 psycopg2-binary 2.9.9 ptyprocess 0.7.0 pwquality 1.4.5 pyarrow 17.0.0 pyasn1 0.6.0 pyasn1_modules 0.4.0 pyasynchat 1.0.2 pyasyncore 1.0.2 pycairo 1.25.1 pyclipper 1.3.0.post5 pycparser 2.20 pycrypto 2.6.1 pycups 2.0.4 pydantic 2.9.2 pydantic_core 2.23.4 pydub 0.25.1 pyenchant 3.2.2 pygit2 1.14.0 Pygments 2.18.0 PyGObject 3.48.2 PyJWT 2.9.0 pykickstart 3.52 pymilvus 2.4.7 pymongo 4.10.1 PyMySQL 1.1.1 pyOpenSSL 23.2.0 pypandoc 1.13 pyparsing 3.1.2 pyparted 3.13.0 pypdf 4.3.1 PyPika 0.48.9 pyproj 3.7.0 pyproject_hooks 1.1.0 pyRFC3339 1.1 PySocks 1.7.1 pytest 8.3.3 pytest-docker 3.1.1 python-augeas 1.1.0 python-dateutil 2.8.2 python-dotenv 1.0.1 python-engineio 4.9.1 python-iso639 2024.4.27 python-jose 3.3.0 python-magic 0.4.27 python-meh 0.51 python-multipart 0.0.9 python-oxmsg 0.0.1 python-pam 2.0.2 python-pptx 1.0.0 python-socketio 5.11.3 python-utils 3.7.0 pytube 15.0.0 pytz 2024.1 pyudev 0.24.1 pyxdg 0.27 pyxlsb 1.0.10 PyYAML 6.0.1 rank-bm25 0.2.2 rapidfuzz 3.9.5 rapidocr-onnxruntime 1.3.24 red-black-tree-mod 1.20 redis 5.1.1 regex 2024.4.28 requests 2.32.3 requests-file 2.0.0 requests-ftp 0.3.1 requests-oauthlib 2.0.0 requests-toolbelt 1.0.0 rich 13.7.1 rpm 4.19.1.1 rpmautospec 0.7.2 rpmautospec-core 0.1.5 rsa 4.9 RTFDE 0.1.2 s3transfer 0.10.3 safetensors 0.4.5 scikit-learn 1.5.1 scipy 1.14.0 selinux 3.7 sentence-transformers 3.0.1 sepolicy 3.7 setools 4.5.1 setroubleshoot 3.3.33 setuptools 69.0.3 shapely 2.0.5 shellingham 1.5.4 simple-websocket 1.0.0 simpleaudio 1.0.4 simpleline 1.9.0 six 1.16.0 smmap 5.0.1 sniffio 1.3.1 sos 4.7.2 soupsieve 2.5 speedtest-cli 2.1.3 SQLAlchemy 2.0.32 starlette 0.37.2 sympy 1.13.1 systemd-python 235 tabulate 0.9.0 Tempita 0.5.2 tenacity 8.5.0 threadpoolctl 3.5.0 tiktoken 0.8.0 tokenizers 0.20.1 torch 2.5.0 tqdm 4.66.5 transformers 4.45.2 triton 3.1.0 typer 0.12.3 typing_extensions 4.12.2 typing-inspect 0.9.0 tzdata 2024.1 tzlocal 5.2 ujson 5.10.0 unstructured 0.15.9 unstructured-client 0.25.1 uritemplate 4.1.1 urllib3 1.26.20 uvicorn 0.30.6 uvloop 0.19.0 validators 0.33.0 watchfiles 0.22.0 wcwidth 0.2.13 websocket-client 1.8.0 websockets 12.0 Werkzeug 3.0.3 wrapt 1.16.0 wsproto 1.2.0 xkbregistry 0.3 xlrd 2.0.1 XlsxWriter 3.2.0 xxhash 3.5.0 yarl 1.13.1 youtube-transcript-api 0.6.2 zipp 3.19.2 zstandard 0.22.0 ```
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Reference: github-starred/open-webui#117625
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