Error installing manually on linux behind a company proxy #1144

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2025-11-11T14:38:36-06:00

GiteaMirror commented

2025-11-11 14:38:36 -06:00

Originally created by @ntrouve-onera on GitHub (Jun 5, 2024).

Bug Report

Description

I struggle to go through the 'npm run build' part of the manual installation process because micropip from pyodide fail to download the necessary packages.
I'm behind a proxy that is properly set up through bashrc and export through my terminal.
All other internet accessing/downloading operations worked (pip, git, npm i).

Here is a cropped error message (the middle of the error message is unreadable).

`" open-webui@0.2.4 build

npm run pyodide:fetch && vite build

open-webui@0.2.4 pyodide:fetch
node scripts/prepare-pyodide.js

Setting up pyodide + micropip
Loading micropip, packaging
Loaded micropip, packaging
Downloading Pyodide packages: [
'requests',
'beautifulsoup4',
'numpy',
'pandas',
'matplotlib',
'scikit-learn',
'scipy',
'regex',
'seaborn'
]
/home/ntrouve/install/open-webui/node_modules/pyodide/pyodide.asm.js:9
[..... cropping here because there are 8 pages of unreadable content]

PythonError: Traceback (most recent call last):
File "/lib/python3.12/site-packages/micropip/_commands/install.py", line 142, in install
await transaction.gather_requirements(requirements)
File "/lib/python3.12/site-packages/micropip/transaction.py", line 55, in gather_requirements
await asyncio.gather(*requirement_promises)
File "/lib/python3.12/site-packages/micropip/transaction.py", line 62, in add_requirement
return await self.add_requirement_inner(Requirement(req))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/lib/python3.12/site-packages/micropip/transaction.py", line 151, in add_requirement_inner
await self._add_requirement_from_package_index(req)
File "/lib/python3.12/site-packages/micropip/transaction.py", line 186, in _add_requirement_from_package_index
metadata = await package_index.query_package(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/lib/python3.12/site-packages/micropip/package_index.py", line 286, in query_package
raise ValueError(
ValueError: Can't fetch metadata for 'seaborn'. Please make sure you have entered a correct package name and correctly specified index_urls (if you changed them).

at new_error (/home/ntrouve/install/open-webui/node_modules/pyodide/pyodide.asm.js:9:10022)
at wasm://wasm/0266153e:wasm-function[302]:0x16c69d
at wasm://wasm/0266153e:wasm-function[458]:0x174406
at _PyEM_TrampolineCall_JS (/home/ntrouve/install/open-webui/node_modules/pyodide/pyodide.asm.js:9:122442)
at wasm://wasm/0266153e:wasm-function[1102]:0x1bf978
at wasm://wasm/0266153e:wasm-function[3572]:0x2c206c
at wasm://wasm/0266153e:wasm-function[2135]:0x207214
at wasm://wasm/0266153e:wasm-function[1110]:0x1c005a
at wasm://wasm/0266153e:wasm-function[1113]:0x1c0369
at wasm://wasm/0266153e:wasm-function[1114]:0x1c03e7
at wasm://wasm/0266153e:wasm-function[3378]:0x29acb8
at wasm://wasm/0266153e:wasm-function[3379]:0x2a141d
at wasm://wasm/0266153e:wasm-function[1116]:0x1c0527
at wasm://wasm/0266153e:wasm-function[1111]:0x1c0190
at wasm://wasm/0266153e:wasm-function[445]:0x173a91
at Module.callPyObjectKwargs (/home/ntrouve/install/open-webui/node_modules/pyodide/pyodide.asm.js:9:64654)
at Module.callPyObjectMaybeSuspending (/home/ntrouve/install/open-webui/node_modules/pyodide/pyodide.asm.js:9:65885)
at Immediate.wrapper (/home/ntrouve/install/open-webui/node_modules/pyodide/pyodide.asm.js:9:33024)
at process.processImmediate (node:internal/timers:476:21) {

type: 'ValueError',
__error_address: 22142800
}

Node.js v18.19.1`

Steps to Reproduce:
Run manual installation process up to "npm run build" instruction.

Expected Behavior:
Pyodide install its necessary packages and frontend is built

Actual Behavior:
Pyodide fail to install the packages

Environment

Open WebUI Version: v0.2.4
Ollama (if applicable): v0.1.41
**Operating System:**Ubuntu 20.04
Browser (if applicable): Not there yet

Reproduction Details

Confirmation:

I have read and followed all the instructions provided in the README.md.
I am on the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.

Logs and Screenshots

Installation Method

Manual installation

Additional Information

I'm behind a company proxy, ollama works fine in a terminal

Originally created by @ntrouve-onera on GitHub (Jun 5, 2024). # Bug Report ## Description I struggle to go through the 'npm run build' part of the manual installation process because micropip from pyodide fail to download the necessary packages. I'm behind a proxy that is properly set up through bashrc and export through my terminal. All other internet accessing/downloading operations worked (pip, git, npm i). Here is a cropped error message (the middle of the error message is unreadable). `" open-webui@0.2.4 build > npm run pyodide:fetch && vite build > open-webui@0.2.4 pyodide:fetch > node scripts/prepare-pyodide.js Setting up pyodide + micropip Loading micropip, packaging Loaded micropip, packaging Downloading Pyodide packages: [ 'requests', 'beautifulsoup4', 'numpy', 'pandas', 'matplotlib', 'scikit-learn', 'scipy', 'regex', 'seaborn' ] /home/ntrouve/install/open-webui/node_modules/pyodide/pyodide.asm.js:9 [..... cropping here because there are 8 pages of unreadable content] PythonError: Traceback (most recent call last): File "/lib/python3.12/site-packages/micropip/_commands/install.py", line 142, in install await transaction.gather_requirements(requirements) File "/lib/python3.12/site-packages/micropip/transaction.py", line 55, in gather_requirements await asyncio.gather(*requirement_promises) File "/lib/python3.12/site-packages/micropip/transaction.py", line 62, in add_requirement return await self.add_requirement_inner(Requirement(req)) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/lib/python3.12/site-packages/micropip/transaction.py", line 151, in add_requirement_inner await self._add_requirement_from_package_index(req) File "/lib/python3.12/site-packages/micropip/transaction.py", line 186, in _add_requirement_from_package_index metadata = await package_index.query_package( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/lib/python3.12/site-packages/micropip/package_index.py", line 286, in query_package raise ValueError( ValueError: Can't fetch metadata for 'seaborn'. Please make sure you have entered a correct package name and correctly specified index_urls (if you changed them). at new_error (/home/ntrouve/install/open-webui/node_modules/pyodide/pyodide.asm.js:9:10022) at wasm://wasm/0266153e:wasm-function[302]:0x16c69d at wasm://wasm/0266153e:wasm-function[458]:0x174406 at _PyEM_TrampolineCall_JS (/home/ntrouve/install/open-webui/node_modules/pyodide/pyodide.asm.js:9:122442) at wasm://wasm/0266153e:wasm-function[1102]:0x1bf978 at wasm://wasm/0266153e:wasm-function[3572]:0x2c206c at wasm://wasm/0266153e:wasm-function[2135]:0x207214 at wasm://wasm/0266153e:wasm-function[1110]:0x1c005a at wasm://wasm/0266153e:wasm-function[1113]:0x1c0369 at wasm://wasm/0266153e:wasm-function[1114]:0x1c03e7 at wasm://wasm/0266153e:wasm-function[3378]:0x29acb8 at wasm://wasm/0266153e:wasm-function[3379]:0x2a141d at wasm://wasm/0266153e:wasm-function[1116]:0x1c0527 at wasm://wasm/0266153e:wasm-function[1111]:0x1c0190 at wasm://wasm/0266153e:wasm-function[445]:0x173a91 at Module.callPyObjectKwargs (/home/ntrouve/install/open-webui/node_modules/pyodide/pyodide.asm.js:9:64654) at Module.callPyObjectMaybeSuspending (/home/ntrouve/install/open-webui/node_modules/pyodide/pyodide.asm.js:9:65885) at Immediate.wrapper (/home/ntrouve/install/open-webui/node_modules/pyodide/pyodide.asm.js:9:33024) at process.processImmediate (node:internal/timers:476:21) { type: 'ValueError', __error_address: 22142800 } Node.js v18.19.1` **Steps to Reproduce:** Run manual installation process up to "npm run build" instruction. **Expected Behavior:** Pyodide install its necessary packages and frontend is built **Actual Behavior:** Pyodide fail to install the packages ## Environment - **Open WebUI Version:** v0.2.4 - **Ollama (if applicable):** v0.1.41 - **Operating System:**Ubuntu 20.04 - **Browser (if applicable):** Not there yet ## Reproduction Details **Confirmation:** - [x] I have read and followed all the instructions provided in the README.md. - [x] I am on the latest version of both Open WebUI and Ollama. - [x] I have included the browser console logs. - [x] I have included the Docker container logs. ## Logs and Screenshots ## Installation Method Manual installation ## Additional Information I'm behind a company proxy, ollama works fine in a terminal

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