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PDF Image Error-- Something went wrong :/ 500: The content provided is empty. Please ensure that there is text or data present before proceeding. #1094

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opened 2025-11-11 14:37:07 -06:00 by GiteaMirror · 0 comments
GiteaMirror commented 2025-11-11 14:37:07 -06:00
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Originally created by @tqangxl on GitHub (Jun 2, 2024).

Bug Report

Description

Something went wrong :/ 500: The content provided is empty. Please ensure that there is text or data present before proceeding.
image

Bug Summary:
[Provide a brief but clear summary of the bug]

Steps to Reproduce:
[When saving a screenshot image (png, jpg, jpeg, jpe), and copying the image, a new PDF is automatically pasted from the clipboard when pasting images, saving the PDF, uploading the chat window, error.

Operating System:
Windows 11 专业版
版本 23H2
操作系统版本 22631.3593
体验 Windows Feature Experience Pack 1000.22700.1003.0
Microsoft Edge 125.0.2535.67 (正式版本) (64 bit)
image

[ yes] I have read and followed all the instructions provided in the README.md.
[yes ] I am on the latest version of both Open WebUI and Ollama.
[yes ] I have included the browser console logs..

Logs and Screenshots
Browser Console Logs:
"Something went wrong :/\n"There is no item named '/document.xml' in the archive""

Installation Method
stall from Open WebUI Github Repo

Requirements 📦
🐰 Node.js = 20.13.1
🐍 Python = 3.11.9

PS D:\Lib\Dev\AI\open-webui> python
Python 3.11.9 (tags/v3.11.9:de54cf5, Apr 2 2024, 10:12:12) [MSC v.1938 64 bit (AMD64)] on win32
Type "help", "copyright", "credits" or "license" for more information.

PS D:\Lib\Dev\AI\open-webui> node -v
v20.13.1
PS D:\Lib\Dev\AI\open-webui>

Build and Install 🛠️
Run the following commands to install:
git clone https://github.com/open-webui/open-webui.git
cd open-webui/
cp -RPp .env.example .env
npm i
npm run build
cd ./backend
pip install -r requirements.txt -U
run open-webui1\backend\start_windows.bat

Originally created by @tqangxl on GitHub (Jun 2, 2024). # Bug Report ## Description Something went wrong :/ 500: The content provided is empty. Please ensure that there is text or data present before proceeding. ![image](https://github.com/open-webui/open-webui/assets/9669944/585bb7fc-8b82-402b-ad5f-70865b855cc5) **Bug Summary:** [Provide a brief but clear summary of the bug] **Steps to Reproduce:** [When saving a screenshot image (png, jpg, jpeg, jpe), and copying the image, a new PDF is automatically pasted from the clipboard when pasting images, saving the PDF, uploading the chat window, error. Operating System: Windows 11 专业版 版本 23H2 操作系统版本 22631.3593 体验 Windows Feature Experience Pack 1000.22700.1003.0 Microsoft Edge 125.0.2535.67 (正式版本) (64 bit) ![image](https://github.com/open-webui/open-webui/assets/9669944/e517546c-defc-4289-b816-bd32b9b8755a) [ yes] I have read and followed all the instructions provided in the README.md. [yes ] I am on the latest version of both Open WebUI and Ollama. [yes ] I have included the browser console logs.. Logs and Screenshots Browser Console Logs: "Something went wrong :/\n"There is no item named '/document.xml' in the archive"" Installation Method stall from Open WebUI Github Repo Requirements 📦 🐰 [Node.js](https://nodejs.org/en) = 20.13.1 🐍 [Python](https://python.org/) = 3.11.9 PS D:\Lib\Dev\AI\open-webui> python Python 3.11.9 (tags/v3.11.9:de54cf5, Apr 2 2024, 10:12:12) [MSC v.1938 64 bit (AMD64)] on win32 Type "help", "copyright", "credits" or "license" for more information. PS D:\Lib\Dev\AI\open-webui> node -v v20.13.1 PS D:\Lib\Dev\AI\open-webui> Build and Install 🛠️ Run the following commands to install: git clone https://github.com/open-webui/open-webui.git cd open-webui/ cp -RPp .env.example .env npm i npm run build cd ./backend pip install -r requirements.txt -U run open-webui1\backend\start_windows.bat
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Reference: github-starred/open-webui#1094
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