I have read and followed all the instructions provided in the README.md.
I am on the latest version of both Open WebUI and Ollama.
I have included the browser console logs.
I have included the Docker container logs.
I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.
Expected Behavior:
Expected to be able to create admin account at first run.
Actual Behavior:
App can't download embedding model.
Description
Bug Summary:
Error while trying to download embedding model.
Reproduction Details
Steps to Reproduce:
Run fresh docker container with: sudo docker run -d -p 3000:8080 -v open-webui:/app/backend/data --name open-webui ghcr.io/open-webui/open-webui:latest
Logs and Screenshots
Browser Console Logs:
No applicable
Docker Container Logs:
Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
Loading WEBUI_SECRET_KEY from .webui_secret_key
/app/backend/open_webui
/app/backend
/app
INFO [alembic.runtime.migration] Context impl SQLiteImpl.
INFO [alembic.runtime.migration] Will assume non-transactional DDL.
INFO [open_webui.env] 'DEFAULT_LOCALE' loaded from the latest database entry
INFO [open_webui.env] 'DEFAULT_PROMPT_SUGGESTIONS' loaded from the latest database entry
WARNI [open_webui.env]
WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.
INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.
██████╗ ██████╗ ███████╗███╗ ██╗ ██╗ ██╗███████╗██████╗ ██╗ ██╗██╗
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██║ ██║██████╔╝█████╗ ██╔██╗ ██║ ██║ █╗ ██║█████╗ ██████╔╝██║ ██║██║
██║ ██║██╔═══╝ ██╔══╝ ██║╚██╗██║ ██║███╗██║██╔══╝ ██╔══██╗██║ ██║██║
╚██████╔╝██║ ███████╗██║ ╚████║ ╚███╔███╔╝███████╗██████╔╝╚██████╔╝██║
╚═════╝ ╚═╝ ╚══════╝╚═╝ ╚═══╝ ╚══╝╚══╝ ╚══════╝╚═════╝ ╚═════╝ ╚═╝
v0.5.18 - building the best open-source AI user interface.
https://github.com/open-webui/open-webui
Fetching 30 files: 0%| | 0/30 [00:00<?, ?it/s]Error while downloading from https://cdn-lfs.hf.co/sentence-transformers/all-MiniLM-L6-v2/a44f671e364dddbac31f203f07b91be6b0a35e51936e5ebfab65b6d9538b83ff?response-content-disposition=inline%3B+filename*%3DUTF-8%27%27model_O3.onnx%3B+filename%3D%22model_O3.onnx%22%3B&Expires=1740693237&Policy=eyJTdGF0ZW1lbnQiOlt7IkNvbmRpdGlvbiI6eyJEYXRlTGVzc1RoYW4iOnsiQVdTOkVwb2NoVGltZSI6MTc0MDY5MzIzN319LCJSZXNvdXJjZSI6Imh0dHBzOi8vY2RuLWxmcy5oZi5jby9zZW50ZW5jZS10cmFuc2Zvcm1lcnMvYWxsLU1pbmlMTS1MNi12Mi9hNDRmNjcxZTM2NGRkZGJhYzMxZjIwM2YwN2I5MWJlNmIwYTM1ZTUxOTM2ZTVlYmZhYjY1YjZkOTUzOGI4M2ZmP3Jlc3BvbnNlLWNvbnRlbnQtZGlzcG9zaXRpb249KiJ9XX0_&Signature=f5ShOuXGK4jISYCySDbj3cgx%7ETMy3oYO2cpVLAzHfaFtQQh%7EyEP8bOoPNWL0guFrWXM7xY7WVrAPgYorA5QB7aYBTQpHSXCyQpCQFifszxCBOGZ0fd5j-cPQoKvz9ho-HiSlcN4DLOR0q8RxrXge3sz4FSPzsE72wpI%7ENikKCzGBwftIUlhKgvfABmvrgn8m12qQqhSJwroSbbbZx4zfbKzI5Wu43QH8viFXP6T-GK3r-LpVTaLpkMZd5UiqUSdGvj-C7J6bx6hYcL74CXe8DT%7EeGjPyYdHA4w6ZKvtsvFin1BStaEKudUrQRoXs87rMZ-HTtnUYRjEBOyQ%7ENTwQKA__&Key-Pair-Id=K3RPWS32NSSJCE: HTTPSConnectionPool(host='cdn-lfs.hf.co', port=443): Read timed out.
Trying to resume download...
Screenshots/Screen Recordings (if applicable):
Logs show everything
Additional Information
Feel free to ask.
Originally created by @Krzemq on GitHub (Feb 27, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/10936
# Bug Report
---
## Installation Method
Docker on Synology NAS
## Environment
- **Open WebUI Version:** 0.5.18
- **Ollama (if applicable):** nope
- **Operating System:** DSM
- **Browser (if applicable):** no applicable
**Confirmation:**
- [x] I have read and followed all the instructions provided in the README.md.
- [x] I am on the latest version of both Open WebUI and Ollama.
- [ ] I have included the browser console logs.
- [x] I have included the Docker container logs.
- [x] I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.
## Expected Behavior:
Expected to be able to create admin account at first run.
## Actual Behavior:
App can't download embedding model.
## Description
**Bug Summary:**
Error while trying to download embedding model.
## Reproduction Details
**Steps to Reproduce:**
Run fresh docker container with:
`sudo docker run -d -p 3000:8080 -v open-webui:/app/backend/data --name open-webui ghcr.io/open-webui/open-webui:latest`
## Logs and Screenshots
**Browser Console Logs:**
No applicable
**Docker Container Logs:**
```
Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
Loading WEBUI_SECRET_KEY from .webui_secret_key
/app/backend/open_webui
/app/backend
/app
INFO [alembic.runtime.migration] Context impl SQLiteImpl.
INFO [alembic.runtime.migration] Will assume non-transactional DDL.
INFO [open_webui.env] 'DEFAULT_LOCALE' loaded from the latest database entry
INFO [open_webui.env] 'DEFAULT_PROMPT_SUGGESTIONS' loaded from the latest database entry
WARNI [open_webui.env]
WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.
INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.
██████╗ ██████╗ ███████╗███╗ ██╗ ██╗ ██╗███████╗██████╗ ██╗ ██╗██╗
██╔═══██╗██╔══██╗██╔════╝████╗ ██║ ██║ ██║██╔════╝██╔══██╗██║ ██║██║
██║ ██║██████╔╝█████╗ ██╔██╗ ██║ ██║ █╗ ██║█████╗ ██████╔╝██║ ██║██║
██║ ██║██╔═══╝ ██╔══╝ ██║╚██╗██║ ██║███╗██║██╔══╝ ██╔══██╗██║ ██║██║
╚██████╔╝██║ ███████╗██║ ╚████║ ╚███╔███╔╝███████╗██████╔╝╚██████╔╝██║
╚═════╝ ╚═╝ ╚══════╝╚═╝ ╚═══╝ ╚══╝╚══╝ ╚══════╝╚═════╝ ╚═════╝ ╚═╝
v0.5.18 - building the best open-source AI user interface.
https://github.com/open-webui/open-webui
Fetching 30 files: 0%| | 0/30 [00:00<?, ?it/s]Error while downloading from https://cdn-lfs.hf.co/sentence-transformers/all-MiniLM-L6-v2/a44f671e364dddbac31f203f07b91be6b0a35e51936e5ebfab65b6d9538b83ff?response-content-disposition=inline%3B+filename*%3DUTF-8%27%27model_O3.onnx%3B+filename%3D%22model_O3.onnx%22%3B&Expires=1740693237&Policy=eyJTdGF0ZW1lbnQiOlt7IkNvbmRpdGlvbiI6eyJEYXRlTGVzc1RoYW4iOnsiQVdTOkVwb2NoVGltZSI6MTc0MDY5MzIzN319LCJSZXNvdXJjZSI6Imh0dHBzOi8vY2RuLWxmcy5oZi5jby9zZW50ZW5jZS10cmFuc2Zvcm1lcnMvYWxsLU1pbmlMTS1MNi12Mi9hNDRmNjcxZTM2NGRkZGJhYzMxZjIwM2YwN2I5MWJlNmIwYTM1ZTUxOTM2ZTVlYmZhYjY1YjZkOTUzOGI4M2ZmP3Jlc3BvbnNlLWNvbnRlbnQtZGlzcG9zaXRpb249KiJ9XX0_&Signature=f5ShOuXGK4jISYCySDbj3cgx%7ETMy3oYO2cpVLAzHfaFtQQh%7EyEP8bOoPNWL0guFrWXM7xY7WVrAPgYorA5QB7aYBTQpHSXCyQpCQFifszxCBOGZ0fd5j-cPQoKvz9ho-HiSlcN4DLOR0q8RxrXge3sz4FSPzsE72wpI%7ENikKCzGBwftIUlhKgvfABmvrgn8m12qQqhSJwroSbbbZx4zfbKzI5Wu43QH8viFXP6T-GK3r-LpVTaLpkMZd5UiqUSdGvj-C7J6bx6hYcL74CXe8DT%7EeGjPyYdHA4w6ZKvtsvFin1BStaEKudUrQRoXs87rMZ-HTtnUYRjEBOyQ%7ENTwQKA__&Key-Pair-Id=K3RPWS32NSSJCE: HTTPSConnectionPool(host='cdn-lfs.hf.co', port=443): Read timed out.
Trying to resume download...
```
**Screenshots/Screen Recordings (if applicable):**
Logs show everything
## Additional Information
Feel free to ask.
Blocking a user prevents them from interacting with repositories, such as opening or commenting on pull requests or issues. Learn more about blocking a user.
Originally created by @Krzemq on GitHub (Feb 27, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/10936
Bug Report
Installation Method
Docker on Synology NAS
Environment
Open WebUI Version: 0.5.18
Ollama (if applicable): nope
Operating System: DSM
Browser (if applicable): no applicable
Confirmation:
Expected Behavior:
Expected to be able to create admin account at first run.
Actual Behavior:
App can't download embedding model.
Description
Bug Summary:
Error while trying to download embedding model.
Reproduction Details
Steps to Reproduce:
Run fresh docker container with:
sudo docker run -d -p 3000:8080 -v open-webui:/app/backend/data --name open-webui ghcr.io/open-webui/open-webui:latestLogs and Screenshots
Browser Console Logs:
No applicable
Docker Container Logs:
Screenshots/Screen Recordings (if applicable):
Logs show everything
Additional Information
Feel free to ask.
@tjbck commented on GitHub (Feb 27, 2025):
You'll have to wait until your embedding model is downloaded.