[GH-ISSUE #9403] ui not load in offline envirement #102484

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GiteaMirror · 2026-05-17T23:49:11-05:00

GiteaMirror commented

2026-05-17 23:49:11 -05:00

Originally created by @Alireza3242 on GitHub (Feb 5, 2025).
Original GitHub issue: https://github.com/open-webui/open-webui/issues/9403

Bug Report

Installation Method

docker run -it
-p 8080:8080
-v open-webui:/app/backend/data
-e OLLAMA_BASE_URL=http://127.0.0.1:11434
-e HF_HUB_OFFLINE=1
--name open-webui
--restart always
ghcr.io/open-webui/open-webui:main

after i login, i see a white screen.

Environment

**Open WebUI Version: ** 0.5.7
**Ollama (if applicable): ** 0.5.7
Operating System: Ubuntu

Expected Behavior:

see ui

Actual Behavior:

see white screen

docker logs

INFO:     89.45.49.2:36357 - "GET /api/config HTTP/1.1" 200 OK
INFO:     89.45.49.2:36357 - "GET /api/changelog HTTP/1.1" 200 OK
INFO:     89.45.49.2:8107 - "GET /api/v1/users/user/settings HTTP/1.1" 200 OK
INFO  [open_webui.routers.openai] get_all_models()

Originally created by @Alireza3242 on GitHub (Feb 5, 2025). Original GitHub issue: https://github.com/open-webui/open-webui/issues/9403 # Bug Report ## Installation Method docker run -it \ -p 8080:8080 \ -v open-webui:/app/backend/data \ -e OLLAMA_BASE_URL=http://127.0.0.1:11434 \ -e HF_HUB_OFFLINE=1 \ --name open-webui \ --restart always \ ghcr.io/open-webui/open-webui:main after i login, i see a white screen. ## Environment - **Open WebUI Version: ** 0.5.7 - **Ollama (if applicable): ** 0.5.7 - **Operating System:** Ubuntu ## Expected Behavior: see ui ## Actual Behavior: see white screen ## docker logs ``` INFO: 89.45.49.2:36357 - "GET /api/config HTTP/1.1" 200 OK INFO: 89.45.49.2:36357 - "GET /api/changelog HTTP/1.1" 200 OK INFO: 89.45.49.2:8107 - "GET /api/v1/users/user/settings HTTP/1.1" 200 OK INFO [open_webui.routers.openai] get_all_models() ```

GiteaMirror closed this issue

2026-05-17 23:49:12 -05:00

GiteaMirror commented

2026-05-17 23:49:13 -05:00

@iteng007 commented on GitHub (Feb 5, 2025):

I think it's due to your docker container running openwebui cannot connect to ollama

@iteng007 commented on GitHub (Feb 5, 2025): I think it's due to your docker container running openwebui cannot connect to ollama

GiteaMirror commented

2026-05-17 23:49:14 -05:00

@gisdream commented on GitHub (Feb 5, 2025):

/api/models请求超过2分钟，就会导致一进系统白屏，不着急得2分钟之后才能刷出来，要解决如下：
设置—外部连接：OpenAI API这个勾掉，这个会由于网络问题，一直等待2分多钟，去掉之后，只保留本地的ollama即可。
这坑爹玩意，卡了我半天，害我白重装一遍。。。。

@gisdream commented on GitHub (Feb 5, 2025): /api/models请求超过2分钟，就会导致一进系统白屏，不着急得2分钟之后才能刷出来，要解决如下：设置—外部连接：OpenAI API这个勾掉，这个会由于网络问题，一直等待2分多钟，去掉之后，只保留本地的ollama即可。这坑爹玩意，卡了我半天，害我白重装一遍。。。。

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Reference: github-starred/open-webui#102484