[GH-ISSUE #13269] Error 5: Unable to execute file in the temporary directory. Setup aborted. #8770

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opened 2026-04-12 21:32:13 -05:00 by GiteaMirror · 2 comments
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Originally created by @heing8848 on GitHub (Nov 29, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/13269

What is the issue?

When i tried to install the update, it failed for some reason. I've also tried to download the newest version through ollama official pape and install it, but the same error still pop-up.
Image

Relevant log output


OS

Windows

GPU

Nvidia

CPU

Intel

Ollama version

No response

Originally created by @heing8848 on GitHub (Nov 29, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/13269 ### What is the issue? When i tried to install the update, it failed for some reason. I've also tried to download the newest version through ollama official pape and install it, but the same error still pop-up. <img width="815" height="355" alt="Image" src="https://github.com/user-attachments/assets/0a530eb0-ecc3-4b40-94c4-d131db10456a" /> ### Relevant log output ```shell ``` ### OS Windows ### GPU Nvidia ### CPU Intel ### Ollama version _No response_
GiteaMirror added the needs more infobug labels 2026-04-12 21:32:13 -05:00
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Owner

@pdevine commented on GitHub (Dec 2, 2025):

Is there a permissions problem on your machine? Do you have admin rights?

<!-- gh-comment-id:3604211293 --> @pdevine commented on GitHub (Dec 2, 2025): Is there a permissions problem on your machine? Do you have admin rights?
Author
Owner

@pdevine commented on GitHub (Dec 2, 2025):

Transcription of the error to English (via ministral-3):

**Error Message:**
- **Title:** Error
- **Content:**
  - "Unable to execute file in the temporary directory. Setup aborted."
  - "Error 5: 存取被拒 (Access denied)."
- **Button:** 确定 (which means "OK" in English)
<!-- gh-comment-id:3604214459 --> @pdevine commented on GitHub (Dec 2, 2025): Transcription of the error to English (via ministral-3): ``` **Error Message:** - **Title:** Error - **Content:** - "Unable to execute file in the temporary directory. Setup aborted." - "Error 5: 存取被拒 (Access denied)." - **Button:** 确定 (which means "OK" in English) ```
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Reference: github-starred/ollama#8770