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[GH-ISSUE #1537] Error getting mixtral #838

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opened 2026-04-12 10:30:21 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-12 10:30:21 -05:00
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Originally created by @JimBabcock59 on GitHub (Dec 15, 2023).
Original GitHub issue: https://github.com/ollama/ollama/issues/1537

Like everyone, we wanted to try mixtral. I downloaded it. Below is my experience:

ollama run mixtral
pulling manifest
pulling 9cd37fe774bf... 100% ▕█████████████████████████████████████████████████████▏ (26/26 GB, 4.7 MB/s)
pulling 79b7eca19f7a... 100% ▕██████████████████████████████████████████████████████████████▏ (43/43 B, 34 B/s)
pulling f427553a0d85... 100% ▕██████████████████████████████████████████████████████████████▏ (63/63 B, 46 B/s)
pulling 302c7acb7ff7... 100% ▕███████████████████████████████████████████████████████████▏ (410/410 B, 195 B/s)
verifying sha256 digest
writing manifest
removing any unused layers
success
⠏ Error: llama runner: failed to load model '/usr/share/ollama/.ollama/models/blobs/sha256:9cd37fe774bf3be341e1ff913a18518cee43d2350ee7107035b5a3a27468c0d4': this model may be incompatible with your version of Ollama. If you previously pulled this model, try updating it by running ollama pull mixtral:latest
jim@Jim:$ ollama run mixtral
⠸ Error: llama runner: failed to load model '/usr/share/ollama/.ollama/models/blobs/sha256:9cd37fe774bf3be341e1ff913a18518cee43d2350ee7107035b5a3a27468c0d4': this model may be incompatible with your version of Ollama. If you previously pulled this model, try updating it by running ollama pull mixtral:latest
jim@Jim:$ ollama pull mixtral:latest
pulling manifest
pulling 9cd37fe774bf... 100% ▕███████████████████████████████████████████████████████████▏ (26/26 GB, 284 TB/s)
pulling 79b7eca19f7a... 100% ▕████████████████████████████████████████████████████████████▏ (43/43 B, 1.9 MB/s)
pulling f427553a0d85... 100% ▕████████████████████████████████████████████████████████████▏ (63/63 B, 2.9 MB/s)
pulling 302c7acb7ff7... 100% ▕██████████████████████████████████████████████████████████▏ (410/410 B, 9.9 MB/s)
verifying sha256 digest
writing manifest
removing any unused layers
success
jim@Jim:$ ollama run mixtral:latest
⠙ Error: llama runner: failed to load model '/usr/share/ollama/.ollama/models/blobs/sha256:9cd37fe774bf3be341e1ff913a18518cee43d2350ee7107035b5a3a27468c0d4': this model may be incompatible with your version of Ollama. If you previously pulled this model, try updating it by running ollama pull mixtral:latest
jim@Jim:$ ollama pull mixtral:latest
pulling manifest
pulling 9cd37fe774bf... 100% ▕████████████████████████████████████████████████████████████▏ (26/26 GB, 75 TB/s)
pulling 79b7eca19f7a... 100% ▕████████████████████████████████████████████████████████████▏ (43/43 B, 965 kB/s)
pulling f427553a0d85... 100% ▕███████████████���████████████████████████████████████████████▏ (63/63 B, 557 kB/s)
pulling 302c7acb7ff7... 100% ▕██████████████████████████████████████████████████████████▏ (410/410 B, 9.4 MB/s)
verifying sha256 digest
writing manifest
removing any unused layers
success
jim@Jim:~$ ollama run mixtral
⠙ Error: llama runner: failed to load model '/usr/share/ollama/.ollama/models/blobs/sha256:9cd37fe774bf3be341e1ff913a18518cee43d2350ee7107035b5a3a27468c0d4': this model may be incompatible with your version of Ollama. If you previously pulled this model, try updating it by running ollama pull mixtral:latest

I have successfully downloaded literally dozens of models through the ollama site and never an issue. Any suggestions?

Originally created by @JimBabcock59 on GitHub (Dec 15, 2023). Original GitHub issue: https://github.com/ollama/ollama/issues/1537 Like everyone, we wanted to try mixtral. I downloaded it. Below is my experience: ollama run mixtral pulling manifest pulling 9cd37fe774bf... 100% ▕█████████████████████████████████████████████████████▏ (26/26 GB, 4.7 MB/s) pulling 79b7eca19f7a... 100% ▕██████████████████████████████████████████████████████████████▏ (43/43 B, 34 B/s) pulling f427553a0d85... 100% ▕██████████████████████████████████████████████████████████████▏ (63/63 B, 46 B/s) pulling 302c7acb7ff7... 100% ▕███████████████████████████████████████████████████████████▏ (410/410 B, 195 B/s) verifying sha256 digest writing manifest removing any unused layers success ⠏ Error: llama runner: failed to load model '/usr/share/ollama/.ollama/models/blobs/sha256:9cd37fe774bf3be341e1ff913a18518cee43d2350ee7107035b5a3a27468c0d4': this model may be incompatible with your version of Ollama. If you previously pulled this model, try updating it by running `ollama pull mixtral:latest` jim@Jim:~$ ollama run mixtral ⠸ Error: llama runner: failed to load model '/usr/share/ollama/.ollama/models/blobs/sha256:9cd37fe774bf3be341e1ff913a18518cee43d2350ee7107035b5a3a27468c0d4': this model may be incompatible with your version of Ollama. If you previously pulled this model, try updating it by running `ollama pull mixtral:latest` jim@Jim:~$ ollama pull mixtral:latest pulling manifest pulling 9cd37fe774bf... 100% ▕███████████████████████████████████████████████████████████▏ (26/26 GB, 284 TB/s) pulling 79b7eca19f7a... 100% ▕████████████████████████████████████████████████████████████▏ (43/43 B, 1.9 MB/s) pulling f427553a0d85... 100% ▕████████████████████████████████████████████████████████████▏ (63/63 B, 2.9 MB/s) pulling 302c7acb7ff7... 100% ▕██████████████████████████████████████████████████████████▏ (410/410 B, 9.9 MB/s) verifying sha256 digest writing manifest removing any unused layers success jim@Jim:~$ ollama run mixtral:latest ⠙ Error: llama runner: failed to load model '/usr/share/ollama/.ollama/models/blobs/sha256:9cd37fe774bf3be341e1ff913a18518cee43d2350ee7107035b5a3a27468c0d4': this model may be incompatible with your version of Ollama. If you previously pulled this model, try updating it by running `ollama pull mixtral:latest` jim@Jim:~$ ollama pull mixtral:latest pulling manifest pulling 9cd37fe774bf... 100% ▕████████████████████████████████████████████████████████████▏ (26/26 GB, 75 TB/s) pulling 79b7eca19f7a... 100% ▕████████████████████████████████████████████████████████████▏ (43/43 B, 965 kB/s) pulling f427553a0d85... 100% ▕███████████████���████████████████████████████████████████████▏ (63/63 B, 557 kB/s) pulling 302c7acb7ff7... 100% ▕██████████████████████████████████████████████████████████▏ (410/410 B, 9.4 MB/s) verifying sha256 digest writing manifest removing any unused layers success jim@Jim:~$ ollama run mixtral ⠙ Error: llama runner: failed to load model '/usr/share/ollama/.ollama/models/blobs/sha256:9cd37fe774bf3be341e1ff913a18518cee43d2350ee7107035b5a3a27468c0d4': this model may be incompatible with your version of Ollama. If you previously pulled this model, try updating it by running `ollama pull mixtral:latest` I have successfully downloaded literally dozens of models through the ollama site and never an issue. Any suggestions?
GiteaMirror commented 2026-04-12 10:30:22 -05:00
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@jmorganca commented on GitHub (Dec 15, 2023):

Hello, sorry you hit an error! Which version of Ollama are you running? Mixtral requires Ollama 0.1.16 or later – sorry this isn't more obvious from the error

<!-- gh-comment-id:1857198524 --> @jmorganca commented on GitHub (Dec 15, 2023): Hello, sorry you hit an error! Which version of Ollama are you running? Mixtral requires [Ollama 0.1.16](https://github.com/jmorganca/ollama/releases/tag/v0.1.16) or later – sorry this isn't more obvious from the error
GiteaMirror commented 2026-04-12 10:30:22 -05:00
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@igorschlum commented on GitHub (Dec 15, 2023):

@JimBabcock59 it work for me with 0.1.16 and there are already thousands of Downloads
Try to update to version 0.1.16 and if it works, please close the issue :-)

<!-- gh-comment-id:1858251825 --> @igorschlum commented on GitHub (Dec 15, 2023): @JimBabcock59 it work for me with 0.1.16 and there are already thousands of Downloads Try to update to version 0.1.16 and if it works, please close the issue :-)
GiteaMirror commented 2026-04-12 10:30:22 -05:00
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@technovangelist commented on GitHub (Dec 19, 2023):

hi @JimBabcock59 It looks like Jeff and Igor's comments should solve your issue. I will go ahead and close it now. If you think there is anything we left out, reopen and we can address. Thanks for being part of this great community.

<!-- gh-comment-id:1863417497 --> @technovangelist commented on GitHub (Dec 19, 2023): hi @JimBabcock59 It looks like Jeff and Igor's comments should solve your issue. I will go ahead and close it now. If you think there is anything we left out, reopen and we can address. Thanks for being part of this great community.
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