[GH-ISSUE #11746] macOS: Ollama UX never loads -- status icon in the menu bar says "Not responding" #7782

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opened 2026-04-12 19:56:44 -05:00 by GiteaMirror · 0 comments
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Originally created by @rtoohil on GitHub (Aug 6, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/11746

What is the issue?

I believe this started before 0.11.2, but it is reproducible on both 0.11.2 and 0.11.3 pre-release.

When starting the Ollama application (GUI), the UX never appears, and the status icon in the menu bar says not responding with a yellow exclamation mark icon.

From the app.log

time=2025-08-06T11:19:41.264-04:00 level=INFO source=app_darwin.go:223 msg="starting Ollama" app=/Applications/Ollama.app version=0.11.3 OS=Darwin/24.6.0
time=2025-08-06T11:19:41.269-04:00 level=INFO source=app.go:214 msg="initialized tools registry" tool_count=0
time=2025-08-06T11:19:41.269-04:00 level=INFO source=app.go:229 msg="starting ollama server"
time=2025-08-06T11:19:41.269-04:00 level=INFO source=server.go:104 msg="detected previous ollama process, cleaning up" pid=91390
time=2025-08-06T11:19:41.468-04:00 level=INFO source=app.go:257 msg="starting ui server" port=49643
time=2025-08-06T11:19:44.469-04:00 level=INFO source=updater.go:252 msg="beginning update checker" interval=1h0m0s

The server seems to work fine, as I can load, run, and prompt models without a problem.

I've tried fully deleting the application and the ~/.ollama directory, with no impact to the issue.

macOS 15.6. I'm not sure if ollama uses an installed golang or ships its own, but if useful, go version go1.24.5 darwin/arm64

Relevant log output


OS

macOS 15.6

GPU

Apple M3 Max

CPU

Apple M3 Max, 36GB RAM

Ollama version

0.11.2, 0.11.3

Originally created by @rtoohil on GitHub (Aug 6, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/11746 ### What is the issue? I believe this started before 0.11.2, but it is reproducible on both 0.11.2 and 0.11.3 pre-release. When starting the Ollama application (GUI), the UX never appears, and the status icon in the menu bar says not responding with a yellow exclamation mark icon. From the app.log ``` time=2025-08-06T11:19:41.264-04:00 level=INFO source=app_darwin.go:223 msg="starting Ollama" app=/Applications/Ollama.app version=0.11.3 OS=Darwin/24.6.0 time=2025-08-06T11:19:41.269-04:00 level=INFO source=app.go:214 msg="initialized tools registry" tool_count=0 time=2025-08-06T11:19:41.269-04:00 level=INFO source=app.go:229 msg="starting ollama server" time=2025-08-06T11:19:41.269-04:00 level=INFO source=server.go:104 msg="detected previous ollama process, cleaning up" pid=91390 time=2025-08-06T11:19:41.468-04:00 level=INFO source=app.go:257 msg="starting ui server" port=49643 time=2025-08-06T11:19:44.469-04:00 level=INFO source=updater.go:252 msg="beginning update checker" interval=1h0m0s ``` The server seems to work fine, as I can load, run, and prompt models without a problem. I've tried fully deleting the application and the ~/.ollama directory, with no impact to the issue. macOS 15.6. I'm not sure if ollama uses an installed golang or ships its own, but if useful, go version go1.24.5 darwin/arm64 ### Relevant log output ```shell ``` ### OS macOS 15.6 ### GPU Apple M3 Max ### CPU Apple M3 Max, 36GB RAM ### Ollama version 0.11.2, 0.11.3
GiteaMirror added the appbug labels 2026-04-12 19:56:44 -05:00
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Reference: github-starred/ollama#7782